Deceitful shipping origin.
Their website claims they ship from the USA, handcrafted in Brooklyn, but pillow tracking states it’s coming from China. Their website is very misleading and there are a lot of red flags. Their reviews look fake. I tried to get my order cancelled before it was shipped but was unsuccessful. They said I can try it out and send it back if I don’t like it and get my money back. I’m not holding my breath that I will actually receive the pillow. If for some reason the pillow comes and it’s unbelievable and lives up to their reviews I will update my review and eat my words, but I feel like I got scammed.
Even the last reviewer on here has 3 reviews, and each one is reviewing a different pillow in the past two months. I feel like this is really a big scam.
UPDATE: I finally received a package drop shipped from China with a different address that’s on the website. It was not on a box like the website shows it was in a black bag. I never even opened it because I feel like this is such a scam. The return address was in Jamaica Plains, not Brooklyn. I’ve sent no less than 30 emails to try to get a prepaid label, which they promised on their website, and they keep telling me that they’re trying to send me one but they have not. They told me I can return it by shipping it to the return address on the package, but I don’t trust it. I finally disputed with my credit card company.
And by the way there’s absolutely no way to leave a review on their website.
I’d love to leave a picture of the package but it won’t let me leave a picture here.