Laser Clinics UK Anmeldelser 

Azadeh is very professional and great at her job.

Holly is just so caring professional with outstanding results

Very professional and friendly. I would recommend it for anyone who wants full body laser treatment. Good discounts and prices.

Brilliant experience every time!
Holly in Bromley is my absolute favourite therapist to go to; she takes her time to understand you and your skins needs and always delivers!

Awful experience. The lack of the owner’s professionalism is shocking .
I bought a Lazer hair removal package and she promised I will be seeing a maximum of 2 therapists as I told her I was self conscious about undressing in front of strangers. Since I got it I must’ve seen at least 6 different people although I book in advance and they confirm to me over and over it would be the same person then once there I am told each time well it’s someone different.

Laser Clinic High Street Kensington. Hydro facial with booster. Sahera was excellent as always. Professional and extremely knowledgeable. Thank you Sahera.

A super friendly team, come across as really knowledgeable.

Just had a microdermabrasion with Rachel at the Plymouth rooms. Great treatment very thorough, felt amazing afterwards and looking forward to seeing more results over the next few days. Will definitely recommend the treatment and Rachel. Will be booking again whilst the discount offer is available.

Laser Clinic - Westfield. Very kind, understanding and professional technician. I’m rather shy, so their attitude helped me a lot.

Florina at Ilford Laser clinic was really amazing. Listening carefully and very accommodating.

Florina knew exactly what she was doing. Talking me through the process.

Good service

I'm so pleased with the results of my first treatment for facial veins with Tamsin. Booking was easy via the website, the consultation was timely and relaxing as was the treatment. The staff are friendly and I was happy to receive personalised advice and recommendations. I've already booked a further 2 appointments and purchased skincare. Would highly recommend.

Stratford Westfield clinic, London

After 14 sessions I would have expected much better results and better services.

- Even though you schedule appointment way in advance and always turn up on time it was never on time and always delayed.
- staff members overworked and quite anxious
- one staff member told me that she was abused and threatened by another customer’s boyfriend outside the premises and manager did nothing about the incident. That is insane that company tolerates such a behaviour…
- staff members changed nearly every session which meant that each used different strength laser option
- with the amount of customers they have you can tell that lasers are knackered and not as affective
I would recommend to save the pennies and go to better laser clinic

I purchased 4 facial sessions, paying £916 at Laser Clinics Cambridge in Nov 2025. The service has not been delivered. Appointments were repeatedly cancelled over several months due to lack of qualified staff.
This raises concerns under the Consumer Rights Act 2015, which requires services to be provided with reasonable care and skill and within a reasonable time. Selling a treatment package without the capacity to deliver it is misleading.
I was also promised that my sessions would be restored and paused to allow proper scheduling. This was never actioned despite multiple follow-ups.
I would strongly caution others before purchasing prepaid treatment packages here.

Extremely pathetic treatment they are only after your money. I was literally 5 mins over my appointment which was to last for 10 mins as it was just lip and chin and they refused to treat me and even created a scene. Worst service ever they dont even cover the areas for laser properly. Just money and business oriented place they will not value you as a customer

I’ve had an amazing experience at Laser Clinics. The staff are always friendly, welcoming, and professional, and the clinic is spotless definitely 10/10 for cleanliness. I would highly recommend them to anyone considering skin, laser, or injectables treatments. I’ve been coming to this clinic for the past 3 years and the service has consistently been outstanding.

“Great experience with Connie for my microdermabrasion treatment. She was professional, gentle, and made me feel comfortable throughout. My skin felt smoother and refreshed afterwards. Highly recommend!”

Well done Ellie she works amazing.
She is patient and she never rush while doing her job 👍😊

I am extremely disappointed with the customer service from Laser Clinics UK, particularly the Cambridge clinic.

As a paying customer, I do not feel I have been treated professionally or fairly. I have been chasing responses for over 3 weeks and have still not received proper communication or a clear resolution.

I contacted the clinic directly multiple times, as well as Online Support, the Refunds Team and Compliance. Unfortunately, I was repeatedly redirected between departments, received generic copy-and-paste responses, or no response at all from the clinic itself.

The most frustrating part has been the lack of accountability and communication. It should not take weeks for a paying customer to receive a meaningful response, especially when the company’s website states enquiries are usually answered within 48 hours.

Overall, the experience has been stressful, time-consuming and very disappointing from a customer service perspective.

Excellent service and customer care