Love this shop and their earrings! First discovered Lark & Berry online in 2024- made sure I went when in London & returned in 2025 & 2026. No doubt be back next year. All 8 piercings match & I love t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What a fantastic experience! Svetlana is absolutely amazing, friendly and attentive. I had an idea of what I thought I’d like but after speaking with Svetlana she gave me other options, I liked what s... Vis mer
Lovely earring, great customer service. The team helped me out when I needed to return something and explained how a push back labret fastening worked (I hadn’t spotted that on the website - hard t... Vis mer
The only place I could find where lab-grown diamonds made with renewable energy (disclaimer - I don't know more specifics re. precise sources of this energy). Extremely helpful and friendly st... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Elegantly designed and sustainably sourced cultured lab-grown diamonds. Our collection of radiant fine jewlelry is conflict-free and beautiful. Check out our amazing collection today and shine bright like a diamond.
Kontaktopplysninger
George Street 52a, W1U 7EA, London, Storbritannia
- larkandberry.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a wonderful piercing experience…
I had a wonderful piercing experience with Svetlana. She was super helpful, not pushy and really knowledgeable. She encouraged me to take my time and gave great advice.
The jewellery is so beautiful! I had 2 piercings and I’m so happy with the designs and quality. You can also have a curtesy follow up appointment when the piercing is healed and the back of the earring can be changed for free. Great service all round.
Amazing engagement ring buying experience!
Really happy with my experience at Lark and Berry!
Booking a consultation was super easy, and Emily was a star. She helped me throughout the whole ideation and design process for the engagement ring. You can tell she really cares about the customer and makes the whole experience enjoyable and stress-free. Of course the ring looked amazing when I picked it up! The quality is pristine and well executed! Definitely recommending Lark & Berry!
Amazing personalised assistance and…
Amazing personalised assistance and fabulous jewellery. Love it and completely recommend the team !
Exceptional customer service
I purchased a necklace from Lark and Berry as a birthday present. Unfortunately, there was an administrative error that meant that it was not going to be delivered on time as promised and that as a result, we would have left the country without the gift. After discussing this with Lark&Berry, we agreed to reroute delivery to my holiday destination. Unfortunately, this caused more problems when the delivery got lost in customs. Throughout the process, Stevlana was responsive and on hand immediately to fight for me and ensure things were moving. In the end we were able to ensure delivery, not only at no extra cost to me, but also they provided a free gift for the additional trouble. Whilst circumstances around the delivery were far from ideal, Lark and Berry demonstrated exceptional customer service, and I would definitely use them again on the back of this experience.
Great Experience
Had a great experience today at Lark & Berry . My friend & I were both have second lobe piercings and I especially, was super nervous. Svetlana really took her time, didn’t make us feel rushed, allowed us to take so much time choosing our earring jewellery and then making sure the piercing was perfectly placed. The piercing itself was very quick and & very smooth - I hardly felt a thing and surprised myself at how painless & smooth the whole procedure was . Svetlana was so calm & reassuring & talked through every step of the process . We were provided with lovely refreshments & treats and it was just overall a great experience. Really great selection of jewellery to choose from too. We will be back!
Fantastic experience with Lark & Berry
Had a fantastic experience with Lark & Berry, and couldn't recommend more if lab grown is what you're after.
Start to end, Emily was great with her advice, designs, communication and ultimately reasonable value.
Very helpful and considerate.
Excellent customer service throughout
Excellent customer service throughout, 10/10 would recommend.
Beautiful
Beautiful, high quality jewelry and super quick delivery! Love this shop so much! 😍
Great buying experience for an engagement ring
I am very happy with my experience at Lark&Berry especially with Emily who supported me through the whole buying experience. I bought a bracelet and an engagement ring. I was very afraid of the whole process especially considering I did not have the possibility to visit the shop often. Emily was able to give me support and advice plus the interaction via email was quick and spot on! I am very happy with the final result. Very much recommended!
Good customer service
Good customer service. After a slight misunderstanding, they explained things clearly. Earrings were delivered promptly and securely.
The quality of the earrings was very good, a bit hard to open but once in they felt lovely and safe.
Refused to ship my purchase and to refund
I purchased a pair of earrings on line with a request to ship to Paris. The store asked me to provide a copy of my passport to proceed with the shipment which I refuse to provide (I buy plenty of articles on line and never had to provide a copy of my passport and for security reasons I would always refuse to do so). The store refused to ship and refuse to refund. Right now the claim is with my bank as a fraudulent operation. I guess the store is ok if you go and shop with them but I would not recommend if you need the article to be shipped

Svar fra Lark & Berry
Thanks L and B
Quality design and manufacture.
Great offers . They really appreciate loyalty.
Thanks
Lark and Berry
Excellent service and communication
Excellent service and communication. Delighted with the product.
I ordered an initial with a chain
I ordered an initial with a chain, i only received the initial. When i contacted customer service they were dismissive and didn’t address that it could’ve been a website error or honour what i had ordered.
Very quick and professional
Very quick and professional, a pleasure to deal with.
Great item as well.
Fast postage and beautiful products
Fast postage and beautiful products! Absolutely delighted!
The hoop is pretty but is hard to open
The hoop is pretty but is hard to open! Had very hard time getting it off ear once on. It took a lot of pulling and was hard to grip well on ear.
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