Love my Charlie 11 cafe racer jacket in blue. Superb quality and workmanship. Fast delivery great fit. I’m so glad I chose Lakeland above the competition. Couldn’t be happier
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought a beautiful Penton jacket from Lakeland. My son managed to get a water mark on it so I contacted Lakeland for advice which they replied straight away. I bought the care kit which I wish I had b... Vis mer
I ordered on Friday and received order the following day. Absolutely marvellous turn around. Very pleased with my purchase the leather is good quality and very pleased with the fit. I went up one size... Vis mer
It was easy to order. The only reason I never gave a 5 star was I received an email thanking me for “making another purchase”. This was my first purchase which then made me think I had accidentally... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1955, Lakeland Leather is the UK’s largest independent leather retailer. Based in the heart of the beautiful Lake District, we are passionate about crafting the best quality products that stand the test of time. We currently have 15 retail stores across the UK, as well as an online shop offering an extensive range of womenswear, menswear, footwear and accessories. Also featuring renowned brands like Robell, Crew Clothing and Lotus Shoes, you’re sure to find the perfect addition to your wardrobe. From classic aviators to iconic bikers and racers, we offer a full variety of premium leather and sheepskin outerwear styles. If you’re in search of a leather jacket, bag, belt or anything in between, you can rest assured that our products are quality guaranteed, backed by decades of experience. We are committed to providing an unparalleled customer experience, whether that’s through our knowledgeable and friendly in-store crew or our dedicated online customer service team. With speedy UK delivery, free click and collect, as well as straightforward returns, it has never been easier to join the Lakeland Leather community.
Kontaktopplysninger
Rothay Road, LA22 0EJ, Ambleside, Storbritannia
- 01539439020
- online@lakelandleather.co.uk
- lakelandleather.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 29 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality product & excellent customer service
What a delight to deal with Lakeland Leather. My experience has far exceeded any previous customer service experiences. Deliveries are quick and the quality of the product is exceptional. The leather is soft and of excellent quality I dealt with Geraldine and she was absolutely fabulous. There was a slight issue which was settled very quickly and I can only thank Geraldine for being the perfect Customer Service representative. The company must be very proud of such an excellent employee
Delighted
Good descriptions on website which made ordering easy. Bag true to description. Well made, good quality leather. Stylish. Speedy delivery. Delighted.
Professional service from start to…
Professional service from start to finish with both my orders, including a return and refund.
The bag arrived and did not…
The bag arrived and did not disappoint..was exactly like picture quality of leather excellent.
Leather jacket
I have been looking for a leather jacket for a while and lakeland site is easy to navigate and use the jacket arrived quickly and is the most beautiful soft leather fits well I bought a larger size so I can fit a jumper underneath it is perfect and so was the sale price excellent service well recommended
Good service
I have no problem both with the product or the service I have received. I have tried the slipper only to check the size. As with all new shoes a little tight but will ware in once warn.
Overall happy so far.
Quick delivery
The delivery was quicker than I expected and the parcel arrived in perfect condition
Good description of product
Good description of product, easy to order and delivery on time. I did expect bag to be in a box rather than just thick brown paper which didn't seem much to protect the leather. My partner hasn't used bag yet so unable to comment on suitability.
New bag
Order arrived promptly and item was as described and of very good quality
Prompt delivery
Prompt delivery. Well packaged.
Sadly the item had to be returned as it wasnt suitable- a note to others, I still use cash and bank notes - not Euros, didnt fit the wallet section. A shame as its a neat purse that fitted a new handbag.
Refund was dealt with quickly.
A good quality soft glasses card
A good quality soft glasses card, the leather has a nice grain and texture.
The service was brilliant from start to…
The service was brilliant from start to finish.
Customer service were very helpful.
Oh and my leather jacket perfect oozes class and quality 👌
I bought a leather jacket about 30…
I bought a leather jacket about 30 years ago from Lakeland it is still being worn and looks new so my experience before buying my latest leather jacket was already positive. The new jacket arrived beautifully packaged and quickly, the colour is beautiful, the leather is soft and the design very modern and I absolutely love it
Quality items & service
It's not just the high quality items available but the service offered from purchase to forwarding and returning If necessary, which is excellent!
Super quality, great service
I love the quality of the leather that Lakeland use…super soft and ultra comfortable. The fit of the jacket is great too although the sleeves of my latest purchase are a bit on the long side so will be tucking them under. Notably this wasn’t the case on my previous purchase so clearly the sleeve length varies between jackets.
The jacket was delivered within a few days of my placing the order so no issues there.
I received a fantastic quality leather…
I received a fantastic quality leather purse and outstanding customer care team from Lakeland Leather. Both Geraldine and Agnieska are a real credit to Lakeland and were extremely helpful when the courier (DPD) held up delivery of my purse returning it eventually to Lakeland! Lakeland is a really customer focused company and I highly recommend both them and their products.
Lovely bag
Lovely bag. I want more leather bags as I have concern about some faux leather products now. Bag is just the size, colour I wanted & I like 3 compartment s when I open it. Also with stories of bags being cut open at the bottom, in attempted theft, I'd like to think thieves wouldn't get my phone and purse in one action.
Phone is locked with 2 pins and I never walk around with my purse. I always secure purse before I walk on. I had purse taken years ago, a scarf theft years later and a magazine theft from open tote bags with no secure fastening. I believe that scarf, magazines thieves hoped to find something more valuable. They were so quiet when they did this. Didn't know magazine was missing until I got on bus. So yes I'm happy with the bag
Happy Shopper
Really happy with my purchase. The quality is outstanding.
Excellent customer service and the…
Excellent customer service and the leather handbag is of excellent quality. Very happy with my purchase.
Good quality
Delivered quickly,although a more precise delivery time other than between 7am and 10 pm would be helpful.Beautiful leather and very well made.
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