Lacure VillasAnmeldelser 

55
TrustScore 4.5 av 5

4,7

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

As a travel advisor, working with LaCure was AMAZING! LaCure was prompt, professional, attentive. The properties are SPECTACULAR! I also appreciated the $500 welcome amenity budget so much! You all ma... Vis mer

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Vurdert til 5 av 5 stjerner

Our week over New Year’s was perfect. The modern, well maintained and protected property was made extraordinarily enjoyable with a complete staff that provided varied and top quality meals, attentive... Vis mer

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Vurdert til 3 av 5 stjerner

Was told one thing very clearly regarding use of villa because of construction next door. Had it in writing in form of email. Owner never honoured it, I paid full price and then seen because of constr... Vis mer

Vurdert til 5 av 5 stjerner

The LaCure team and their local villa staff were extremely knowledgeable, responsive, and attentive to every detail throughout our valued client's stay. Any issues that arose were handled promptly and... Vis mer

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Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

Villa and vacation home rentals worldwide including Europe, Italy, France, Spain, Greece, Caribbean, Antigua, St. Martin, Jamaica, Hawaii and other popular destinations. From exclusive private villas to luxury beach homes.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(55)

12 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

This was a five star experience with…

This was a five star experience with Lacure I receive prompt replies excellent customer service everything was fixed and arranged prior to my arrival all promises were kept I absolutely recommend Lacure to anyone

4. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worry Free Vacation through LeCure

The team at LeCure recommended an amazing villa in Jamaica. It exceeded our expectations. Working with a concierge was most helpful when deciding activities for our trip. With transportation, meals and activities preplanned, we were able kick back and relax the entire trip. I would highly recommend working with Miggy and Olden.

30. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This was one of the best experiences I…

This was one of the best experiences I have ever had. The house was clean and well- maintained. The staff treated my family with so much care and make sure we were safe. We had an awesome time and did not want to leave but we will definitely be back!!!! 🇯🇲🌴

26. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT USE this company!

DO NOT USE this company. They will ruin your holiday. They are liars. Recommended by American Express to use and they sold me wrong villa. Even when I pointed out they mistake they still ignored until the last minute. DO NOT TAKE A CHANCE TO USE THIS COMPANY!

22. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Florina is the best concierge in all of…

Florina is the best concierge in all of Tulum. Not only has she planned two separate trips for me, but has become one of my closest friends. She made our stay as easy and enjoyable as possible and truly does it all. Thank you Flora for everything you did for us. I’ll see you soon!

10. mars 2022
Vurdert til 5 av 5 stjerner

One word to describe our stay - PARADISE!!

We stayed a week at Roaring Pavilion, Ocho Rios, Jamaica over the holiday break in December. One word to describe our stay - PARADISE. Our vacation was a dream, thanks to the great staff at LaCure who took care of every detail to ensure we had an incredible experience. We are a very busy family of 5 with two kids away at university, and combined with Covid, it had been a long time since we had been away together and was really looking forward to a special experience. This trip was nothing short of amazing. Before the start of the vacation, the Lacure staff communicated with us for all our requests and needs and provided information and travel details that helped make our planning and travels smooth. We arrived late at night and the whole house staff stayed to give us the most heartwarming welcome. The villa is absolutely stunning! We spent most of our days just relaxing and swimming in the infinity pool which was much more beautiful than we expected from the on-line pictures. The view over our private beach and into the sea was just paradise. The staff were so warm and friendly and went above and beyond to take care of our needs all day long. We absolutely loved our butler Roy who was up at dawn and stayed into the late nights with us. We dined al fresco every meal overlooking the sea. Johanna, our chef, made the most delicious homemade Jamaican dishes. Her homemade ice cream was such a hit! We loved the open design of the villa, bringing the outdoors inside. The decor was absolutely beautiful with little thoughtful personal touches. The bedding and linens were so luxurious. The housekeepers Andrea and Georgia kept the place immaculate and the laundress Andrene did our laundry whenever needed. In the afternoons, Cristine came by and we had massages in the spa. Beautiful flower gardens and a river also runs through this gem. It was the perfect place for us all to unwind and relax together and just indulge in the beauty and luxury surrounding us. A BIG thank you to LaCure, especially our concierge Esteban and our Domo Winston, and all the staff at Roaring Pavilion for making our stay such an incredible experience and helping our family make such special memories that we will cherish forever.

20. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Lacure Villas

Esteban is blushing and overjoyed to hear you had such a wonderful experience. The Roaring Pavillion is a truly remarkable villa experience.

We look forward to serving you again one day soon.

Vurdert til 5 av 5 stjerner

Sugar Kube Villa in Turks & Caicos

Our trip to Turks & Caicos was one of the best vacations we have ever been on, and that was largely due to the great staff at LaCure. They helped us with everything from where to go in the Caribbean to finding the perfect villa to suit our needs. Both the LaCure concierge and the local concierge went above and beyond to make us feel welcome and help us with anything we needed. The villa was everything that we expected and more. Truly could not have been happier. Booking with LaCure alleviated the small stresses of visiting somewhere you have never been and allowed us to truly relax on our vacation. They even helped us negotiate a discounted rate for an extra night when our flight was canceled. We couldn’t have asked for more I plan to book every vacation I can with them in the future.

19. januar 2022
Vurdert til 5 av 5 stjerner

Simply Amazing!!!!

I had the pleasure to stay at Villa Rosa in Montego Bay Jamaica late November. I have traveled all over the world and stayed at numerous places. Hands down, this was my most AMAZING stay ever! My daughter invited our family to join her at Villa Rosa. When we arrived we were greeted by our driver Odean. He was so personable and highly professional. Odean shared a lot of history and insight to places and things we were observing.
Once we arrived at the Villa we were immediately greeted by the most amazing staff ever. They had refreshments ready to serve. OMG, you talk about feeling special! They introduced themselves and explained they were there to help us in every way possible. Let me tell you, they went above and beyond making us comfortable. We wanted for absolutely nothing!
The butlers Casheiff Brown and Mukou Morris were simply outstanding. The chef Mark Thomas made the most delicious meals for breakfast, lunch and dinner. The housekeepers Donna Brown and Natoya Reid keep everything looking so beautiful throughout the Villa and especially our rooms. They washed and ironed our clothes daily. The gardeners Omar Williams and Onis kept everything looking so beautiful on a daily basis. The Security Guard made us feel so safe and secure at all times,
I told all my friends and family members they must visit Villa Rosa. We are already planning a return trip sometime in May!
I truly want to thank you for providing us with an experience of a lifetime. Special shout out to Brigid Martin, our reservation agent who worked diligently to make every detail perfect!!

6. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Villa Rosa is Fantastic

Villa Rosa was an unforgettable experience. The environment, the staff, the residence is all so beautiful. Anything and everything is handled for you and the food from Chef Mark is incredible. After going once I’m positive you will go back. I AM! Thank you So much and see you soon.

5. desember 2021
Vurdert til 4 av 5 stjerner

Lacure overall was great

Lacure overall was great. There was a slight hiccup with our wire. The bank would not allow me to send a wire without converting the funds to the receiving country currency. The bank charged Lacure a conversion fee of $900 plus USD which was in turn passed on to me. That was never communicated and was unexpected. Outside of that, Lacure was great in terms of the concierge service they provided. What we should expect upon arrival, along with food and other extras were clearly outlined. Our flight plans changed at the last minute and Esteban made sure transportation was in place for all impacted. Everytime I called or emailed he always provided an update. Our stay at Happy Hour was nothing short of amazing. Thank you Lacure for everything!

21. oktober 2021
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Svar fra Lacure Villas

It was such a pleasure for us to arrange your private villa escape. We are especially pleased to know that your overall experience with Lacure, the villa, and our concierge services was so pleasant as well.

While we know that you spoke with our concierge and this matter has sine been resolved, we apologize that you experienced this issue regarding the payment of your reservation. We wanted to thank you for speaking with us directly about the matter so we could address it and do everything within our means to remedy.

We are passionate about making sure your trip is as effortless as possible, and appreciate your understanding and positive feedback about your overall experience.

We’re very much looking forward to being at your service again in the near future!

Vurdert til 5 av 5 stjerner

Let us start this message by saying…W.o.W.! A Week of Wonder

Let us start this message by saying W.O.W.! Our stay was truly a Week Of Wonder!

We arrive at the Villa and after the slightly scary but breathtaking trek up to the house, a gate opens beckoning us inside. The walk to the front door helps build anticipation until we enter the threshold where our sense of sight is immediately enveloped by beauty. I’m sure there were a few of us who wondered if our lived experience would and/or could match that of the digital one shown in your marketing. There was no disappointment, it would and did! Your marketing accurately captures the beauty of this tranquil, modern home away from home.

Your selection of José to be the face of Dare to Dream in Costa Rica is nothing short of brilliant. José listens to the needs of your guests and then through the fog of our dreams, creates the experience we were trying to articulate. Throughout our stay we often marveled at José’s skill at being invisible and then arriving to fulfill a need we thought of, but had not yet made known. It was like he was the living embodiment of the “Instagram Algorithm” which knows our patterns and suggests stories that pair to our liking. José is truly a master at his craft and is an amazing representation of your organization.

The chef experience was amazing. It was like going to a five star restaurant without leaving home. The food, service and ambiance provided wonderful memories for all of us.

The “outdoor kitchen” and “swim up” bar of the pool are perfect and were also used throughout the week. This is an example of thoughtful designing.

We appreciated the security measures taken to ensure we the guests were/are safe. Working cameras and alarm system as well as the gate that allows us to decide who entered the property added a sense of well-being especially since we are not from the area/country.

We do appreciate you sharing your home with us and are 100% looking forward to experiencing your newest mountaintop wonder once completed. (#FirstGuests)

Until then, we will Dare to Dream with you.

19. oktober 2021
Vurdert til 5 av 5 stjerner

LaCure Villas Sweet Spot

I used LaCure Villas for booking my family vacation at Sweet Spot Villa August 2021, and my experience was exceptional. Customer service is very important in the consumers experience and they provided excellent service. LaCure responded quickly to my initial inquiry and any other questions during the booking process. Sweet Spot Villa was an absolute paradise, and I thank LaCure for communicating my needs with the Villa’s staff making my experience a dream. The Villa is beautiful, and the staff was warm, welcoming, professional, and kind. My experience with LaCure and Sweet Spot’s staff has made me a satisfied customer. I highly recommend their services.

6. september 2021
Vurdert til 5 av 5 stjerner

Booking/On-site Concierge

Greetings!!

I wanted to take a few days to reflect on our trip to Turks and Caicos. For years, my husband and I have discussed vacationing here and it was nothing short of amazing. The booking process was smooth and seamless. Olden and Melody at LaCure were absolutely easy to work with and provided a detailed checklist of pre-travel responsibilities.

The onsite Concierge Team, Darnell Jones and staff (Terry and Marie) were absolutely amazing. Everything was handled from the airport transfer to dinner reservations and more. As a business owner, I know the importance of service with excellence. Truly, Darnell and her team not only understand excellence, they know how to execute it. They were attentive to our needs and were able to anticipate requests before we even asked. WOW!!

The Villa was beautiful, clean and well maintained. The steps were a little narrow, so Darnell made sure to demonstrate how to navigate safely. I appreciated that greatly. During our stay, our AC went out and I texted Darnell at 3am. She not only responded, but she was able to arrange for us to stay at another Villa which was absolutely breathtaking. We stayed there while the AC system was being replaced. Darnell's team jumped into action, helping us pack and move a few things over. They went over and beyond. Terry and Marie were professional and were so accommodating to make our stay comfortable and memorable. Whatever we needed, they made it happen.

There were so many wonderful things the team did to make our stay feel like our own luxury get-a-way. For example, our drivers were absolutely amazing and we loved the owner, Mr. Harold. He personally picked us up several times and made sure we were taken care of. Every restaurant knew that we were celebrating our Anniversary, which I thought was another demonstration of going the extra mile.

Overall, what I appreciated the most about our entire experience, was Darnell's ability to over-communicate, handle every opportunity with a smile and her dedication to ensuring that we had an amazing time. She is truly the REAL MVP of the team and I have already recommended her to several friends and family. We will be back again and we look forward to seeing our new family at The Source Turks & Caicos.

This was the best Wedding Anniversary celebration/vacation ever!

Sincerely,

Sonja

6. september 2021
Vurdert til 5 av 5 stjerner

My experience with LaCure was amazing!

My experience with LaCure was amazing!! I found out about LaCure through another friend that was also very pleased by their services.Everything in my villa was perfect from the chefs tasty food to the Butler that worked above and beyond our expectations.The Villa looked just like the pictures provided ❤️Anything that me and my family needed before and during the trip was taken care of quickly by LaCure.I will definitely be using them again in the future.

1. august 2021
Vurdert til 5 av 5 stjerner

Dream vacation!

I could not recommend LaCure Villas enough! They helped me plan an unforgettable trip for my husband's birthday in Jamaica with our friends and family and it was absolutely heaven. The villa specialist I spoke with was able to find the perfect villa and knew exactly what I was looking for in just hours. Roaring Pavilion was so exceptional, that absolute best location, amazing staff and the perfect getaway. The best!

20. juli 2021
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Svar fra Lacure Villas

We are thrilled to hear that you had an an unforgettable trip for your husband's birthday. Roaring Pavilion is a truly exceptional property. We look forward to continuing to serve you.

https://www.lacurevillas.com/villas/caribbean/jamaica/ocho-rios/roaring-pavilion/

Vurdert til 5 av 5 stjerner

LaCure Villas - St Lucia Trip

LaCure Villas did a fantastic job with my entire experience with our trip to St. Lucia. They were in constant communication with me and gave me a sense of security traveling out of the Country. Esteban at LaCure was fantastic and I would hire him for my company if I could! He answered all my questions in a timely manner, gave me suggestions, and always told me that it was his pleasure to be working with me! In today's world, it is extremely difficult to find OUTSTANDING customer service. I will be booking another trip through LaCure Villas because the entire experience was pleasurable and exciting at the same time! When booking a trip...I would request Esteban for your needs!!

24. juni 2021
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Svar fra Lacure Villas

Thank you for the glowing review. We are letting Esteban know how pleased you are with his service.

Vurdert til 5 av 5 stjerner

Turks and Caicos

We recently traveled to Turks and Caicos with another close family and had a wonderful vacation curated by LaCure Villas. We were both traveling with children under 2 years old and the booking team as well as the local onsite staff went out of their way to make sure the adults and babies were well taken care of and enjoyed every minute of our stay. We will definitely be using LaCure again in our future travel plans!!

16. juni 2021
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Svar fra Lacure Villas

Thank you for the review. Turks and Caicos is an amazing destination, and we are very pleased to hear that we were able to provide you with a wonderful vacation for you and your family.

Vurdert til 5 av 5 stjerner

Excellent Experience!

From the reservations, to the trip planning and stay, everything went as smooth as could be imagined! Great team of people to make your experience extremely memorable. Highly recommend the chef, Diego, if you are going to stay in Playa Del Carmen in Mexico.

28. mai 2021
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Svar fra Lacure Villas

We are so very pleased to here that you had a memorable trip to Playa Del Carmen. We look forward to working with you again.

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