Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... Vis mer
Selskapet har svart
Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... Vis mer
Selskapet har svart
The company did everything to supply my ordered goods, but delivers (UPS, DPD) unfortunately working like amateurs and lied me many times. I am very happy with my order. I warmly recommend the Kotura... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk
Kontaktopplysninger
Unit C, Atlantic Gate, CF63 3RF, BARRY , Storbritannia
- 029 2167 1423
- mark.richmond@kotura.uk
- kotura.uk
4,8
Enestående
65 anmeldelser
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Svar fra Kotura
Thanks for the great review! We really appreciate it. Thank you :)
Super simple
An easy website to navigate and seamless checkout coupled with excellent communications regarding the delivery meant this is certainly a site I would be more than happy to recommend. Many thanks.
21. desember 2022
Svar fra Kotura
Thank you for your great review! Thank you for shopping with us at Kotura :)
Svar fra Kotura
Thank you for your review. We work hard to find the very best knives for indoor and outdoor kitchens. Enjoy it :)
Delivered at exact time stated
Delivered at exact time stated. Very friendly and polite service.
29. november 2022
Svar fra Kotura
Hi Catherine, thank you very much for your review. We really appreciate it :)
Great quality product and fast delivery
Great quality product and very fast delivery.
18. november 2022
Svar fra Kotura
Thanks for your great review! Hope to see you again. Kotura :)
Still waiting for order to be completed.
Ordered 2 items, one of which I received very quickly. The 2nd is on back order.
After receiving the 1st item, I had an email stating that my item has been shipped.
This was not the case, as I contacted customer services.
Still waiting.
5. oktober 2022
Svar fra Kotura
Afternoon, firstly apologies for the delay in the second part of the order. It is with DPD for delivery this afternoon (sent 18th). I have mailed you directly with more information and hope this helps. Thanks Kotura
Gorgeous quality
Gorgeous quality, chef knife Samura, it was a gift to our father, who loves to cook. Thanks!
20. september 2022
Svar fra Kotura
We're really thrilled to hear your review and gld your father enjoyed his gift. Thanks for shopping with us! We hope to see you again in the future :)
Efficient service
Unfortunately the mug I ordered was unsuitable for my wife, but the order, dispatch, and return were handled quickly and efficiently.
3. august 2022
Svar fra Kotura
Thanks for the review. Sorry the mug wasn’t suitable, but glad you found out Returns process straightforward. Thanks for shopping with us.
Svar fra Kotura
Thank you for leaving us a review. We're really pleased that the gift went down well!
Fab Dutch oven and quick postage!
8. august 2022
Svar fra Kotura
Really pleased that you like it and thanks for shopping with us. We hope to see you again. Thank you.
Excellent professional service
Excellent professional service, quick delivery and quality product to boot
4. august 2022
Svar fra Kotura
Many thanks for your kind review and for shopping with us. We hope to see you again in the future.
Svar fra Kotura
Very kind. Many thanks for your review.
Svar fra Kotura
Thanks for your five star review. Hope to see you again in the future.
Great knives
Lovely knives , they offer evething for somone thst is looking for to achive exellence.
20. juni 2022
Svar fra Kotura
Thanks for your very kind review and we hope you get a lot from using our products!
Svar fra Kotura
No problem and many thanks for your order. We hope to see you again!
Next day delivery even on a Saturday
Next day delivery even on a Saturday - fast, simple, no fuss. Perfect
17. juni 2022
Svar fra Kotura
Thank you so much for your review! We do try :)
Svar fra Kotura
Many thanks for your order and we look forward to seeing you again!
Excellent customer service
Excellent customer service, quick delivery, would use again and recommend.
3. mai 2022
Svar fra Kotura
Thank you for taking the time to leave a review and for your custom. It's much appreciated :)
Fast service from Kotura
Fast service from Kotura. Excellent product at the cheapest price I could find online.
24. januar 2022
Svar fra Kotura
Thanks so much for your review! It is much appreciated and we look forward to welcoming you back to our store in the future.
Some items I ordered were not in stock…
Some items I ordered were not in stock and after ringing the company, they couldn’t tell me when they would expect a new stock.
As my order was a present it was disappointing not to have a complete set.
14. desember 2021
Svar fra Kotura
Good afternoon, we're very sorry to read your review. Having rechecked your order, we can see that everything you ordered on the website was despatched the next working day.
Our website is constantly updated and should not allow anyone to order anything that is not in stock. In this way we aim not to disappoint our customers.
We can see that you did leave a note on your order to ask to advise you when the Carving Knife from the range was back in stock. It would be very helpful if you could re-contact us at your convenience and we can talk further about the item you are interested in and also availability. You can do this via phone (029 2167 1423) or e-mail (support@kotura.uk). Please ask for Marie. We are here between 08:30 and 17:30 Monday to Friday. Alternatively we can e-mail you to help resolve things?
We appreciate your custom and hopefully we can help resolve your frustration.
Thanks, Kotura
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