solenttrapshop Anmeldelser 

193
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent... Vis mer

Vurdert til 1 av 5 stjerner

This is a Chinese manufacturer and distributor. The Grade 5 titanium unit purchased blew up after a little over 100 cycles. Literally the biggest waste of money I’ve ever experienced. On top of that t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

First rate people to deal with, recently had an issue requiring replacement parts and they were extremely prompt to respond and the necessary parts arrived quickly. Will definitely contact them first... Vis mer

Vurdert til 5 av 5 stjerner

I was concerned of the quality do to the low price but took the chance anyway. There was some issues with initial shipping but I chalk that up to 2021 Covid, Christmas, current political situation. T... Vis mer

Informasjon om virksomheten

  1. Jakt- og fiskebutikk

Skrevet av virksomheten

solventrap shop is focused on developing safe and environmentally friendly solutions for cleaning firearms. We specialize in Solvent Trap & other cleaing technologies and proudly design, manufacture & assemble our products in Dallas, Oregon.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(193)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service

Great service. Good communication when I had a question about shipping. Product showed up on time and well protected, with order complete.

11. februar 2022
Vurdert til 1 av 5 stjerner

Now being asked to remove review…

Now being asked to remove review because it's bad for his business. He explained that his design is made in the US but made in China. Guess what? I see other companies selling the SAME product!!! Only way I might change my review is if they send me another one. That still won't change my opinion... But that's not even what I'm asking for. I'm better off buying from JK Armament. At least that item isn't going to take forever. Same price too.
Kyle, If you want your business to thrive.....1) I suggest giving options for faster shipping. DHL e-commerce is the worst thing you can do. 2) Your point of sale system needs to be updated so it is not throwing fraud alerts to customers bank accounts. I should have read the reviews about customers getting blocked bank accounts. That's my fault. But hey, you didn't have to go through the trouble of getting a new bank card so good for you right?! 3) Don't b.s. your customers, leave an actual phone number they can reach you at if they are having issues 4) If I say cancel my order, that means CANCEL my order when I ask. Since it wasn't updated to shipped, I asked for a refund well within the allowed time frame. You refused! You sent me an email at almost 10pm central time that your "guys" in the warehouse just sent my package with USPS...they don't do pickups late at night. LIES!!!! 5) You should make every effort to make your customers whole again and take care of them.. instead of asking them to remove an honest review about your business. I never say anything negative about anybody, I work in the firearm industry. I know it's hard to make a dollar. But don't come asking ME for a rewrite because it might affect your business it only gets worse every time you try and contact me. I'm not asking for a refund, but I'm just saying, It gets this review removed. Still won't change my own experience or opinion, but you get the drift.
To those of you reading this review, I suggest JK Armament. They sell the exact same product for the exact same price ( if not, cheaper) and the shipping is on point. Your not going to be stuck waiting for a response or email confirmation on shipping or ANYTHING! Avoid the headache and shop elsewhere. In fact, look on Ali-baba and you will find the exact item that he so proudly claims is made in AMERICA on his website. Claims they are made in Oregon. I really wish I could share the screenshots of the conversations I have had with this guy.

Pull a Star Wars and move along.....move along..

24. januar 2022
Logoen til solenttrapshop

Svar fra solenttrapshop

Thanks for your honest reviews, I will try faster shipping and better system
1. We accept cancellations and refunds, the goods can be cancelled when the goods are not shipped, the goods can still be refunded when it is shipped, but the buyer pays about $14 for postage
2. When you want to cancel the order, I haven't had time to upload the tracking number, so the order shows pending, when I contact my third-party warehouse to ask if it is shipped and the tracking number, the answer I get is that it has been shipped but the tracking number is required Update after 1 day. But you think it's a scam and leave a 1 star bad review, so I'll email you if you can update the review after both jig and tube are delivered.
You can get the same styling at JK, but JK's is aluminum, mine is titanium, it's obvious
3. If you see a product with the same image in other stores, it's because they (efueloo.com) stole my image and I've reported them to Google. Actually it's a scam

Vurdert til 2 av 5 stjerner

I placed my order (#1813) on 12/23/2021…

I placed my order (#1813) on 12/23/2021 consisting of 7" titanium tube, spacer, 9 stainless cups, end caps and drilling jig. I was advised the tube was on backorder... ok, understand. I have since received the jig, but no other parts. I was advised on 1/11/2022 that the tube arrived and was shipped. Instead, I received an end cap that we agreed to remove from my order because it wouldn't fit the tube. I emailed Kyle back, but have yet to get a response.

21. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra solenttrapshop

Hi Bob
I seem to have missed your email, so I still sent you flash hider, don't worry I've refunded you, it will arrive in three days
Tube's tracking number will be sent to your email later

Vurdert til 4 av 5 stjerner

Overall good quality

Seems like a quality product, although it would be nice if the dry storage cups had a small punch mark in the center. Allow about 3 weeks for delivery

20. januar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra solenttrapshop

Don't worry, the tube and Jig are from different warehouses, so there will be two packages, I have emailed you the tracking number

Vurdert til 4 av 5 stjerner

Product is great as expected.

Very well machining a little on the heavy side but that is to be expected. Only reason I’m giving it a 4. When ordering I entered the promo and it didn’t get taken off. However KM is going to make it right. Shipped fast and on time.

10. januar 2022
Vurdert til 5 av 5 stjerner

Awesome service.

Titanium baffles are great. Very clean. Hopefully will order more in the future.

4. januar 2022
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Svar fra solenttrapshop

I'm sorry that it took 16 days for delivery, usually it will be delivered in about a week
Delivered, In/At Mailbox
January 5, 2022 at 2:17 pm

Vurdert til 2 av 5 stjerner

Parts missing in order

Parts missing in order. Sent multiple emails with no response. Talked to someone via chat and was told they would ship out the missing part. That's the last I've heard from them.

4. januar 2022
Logoen til solenttrapshop

Svar fra solenttrapshop

Hi, I just sent the tracking number of the end cap to your email

Vurdert til 4 av 5 stjerner

I am giving this a 4 only because of…

I am giving this a 4 only because of customer service. The trap itself is great, works as advertised. I didn't think it was going to be as well machined as it was.The cone design is very good with very good tolerances. It's a bit heavy but I'm extremely happy with the purchase.The seller is not as quick to respond to questions, if at all, as I would like.

2. januar 2022
Vurdert til 2 av 5 stjerner

Asking for review of my order

Asking for review of my order, still have not recieved, so poor rating, lf you cant deliever product in timely manner, you deserve poor rating,
Update, customer support good, they followed up on tracking order, product was delivered in 3 days time after contacted, will order from them again.

26. desember 2021
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Svar fra solenttrapshop

Hi, thank you for contacting us, I did find that the tracking number has not been updated after December 18, and I am contacting USPS to confirm whether it is lost. If it has not been updated on December 30, I will resend it

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