Kits26 Anmeldelser 

Review for kits26.com
I ordered a football jersey from kits26.com several weeks ago, expecting prompt delivery based on their advertised “fast worldwide shipping” and positive customer service claims. Unfortunately, the item never arrived, leading to a deeply frustrating and suspicious experience that I strongly advise others to avoid.
After the expected delivery window passed with no updates or tracking information, I contacted their support team multiple times via email and other channels. I received no response whatsoever. This lack of communication forced me to initiate a dispute through my bank to recover my funds.
Shortly afterward, I was contacted via WhatsApp. The representative asked for my order details, promising to “reorder” the item — but only if I first closed the active dispute. I declined and instead requested a full refund. A couple of days later, they responded claiming there was an ongoing PayPal dispute preventing the refund, and again insisted I close it before they could process anything.
This was particularly alarming because I never paid through PayPal — the transaction was made directly via card. The insistence on closing the dispute before any resolution, combined with the false information and earlier radio silence, raises serious red flags about their practices.
I have since reiterated my request for a full refund under applicable consumer rights and will pursue it through my bank if necessary. As it stands, I have neither received the product nor my money back.
Do not order from kits26.com. The combination of non-delivery, unresponsive initial support, and manipulative follow-up tactics strongly suggests this is not a reliable or trustworthy company. Save your money and shop elsewhere for football kits. I regret the purchase and hope my experience helps others avoid the same loss.

Great products, service and price

Will be using again. I want unsure when I first saw this company being advertised but it has been so easy and saving money helps too

I was sceptical about ordering these as I’d never heard of them before but seen them on a Facebook ad and thought I’d give them a try. I usually buy genuine kits for my son but wow these are amazing, I can’t fault them at all. My son is over the moon with his 3 new kits and for a fraction of the price we would have paid for genuine ones. You can’t go wrong. Safe to say we will be ordering from these from now on. Arrived within 3 weeks too so not too bad. Highly recommend

Kits26 is a great website. Their customer service replies in minutes and their jerseys are unreal. Definitely recommend buying from here!

Very nice customers and good quality

I placed an order for the world cup away kit, as being someone who has always been faithful to the club and purchased through the official stores, I have finally had enough of the ever increasing prices, so after a bit of research found Kits26.

As I say, I ordered the WC England away kit, with printing for my 8 year old son, at a third of the ‘nike’ price.

The shirt has taken 2ish weeks to arrive, but I am blown away by the quality, with matching numbers front and back of the shirt and also the shorts. The socks are not quite an exact match but £30 over upwards or £100 (if buying shirt/shorts and socks) the I can live with that.

Its yet to be washed etc but presently, all seems great!!

I’ll be returning at the start of the new premier league season.

Cannot recommend enough!!!!

Very nice Customer service, Great quality on the shirt and the customer service does their best to help the client. Definitely worth it to order!

Do not use. Ordered items 2 items, received 1 which was terrible and no update on the other item despite 4 emails and WhatsApp messages. Don’t order use this company - takes the same length of time as DHgate, quality is no better and impossible to get a response

Update 6 july: Finally received my jerseys, quality is good, details look also fine. Of course the fabric feels a bit cheap but overall price/quality is nice. My only dissapointment is the fact that I had to wait 7 weeks for my parcel and that the communication was bad in the first 4 weeks. After that they managed it well.

Update 19 june : Order is shipped after we had contact. Will update later.

Been waiting 4 weeks, didn’t receive anything, service is terrible, since I asked for a refund there is no communication anymore. Probably lost my money, for me this is a big scam!!!

Great kits, ordered New England kits for little ones, great quality and fit, order was initially wrong but great customer service sorted out quickly and delivered promptly.

Ordered the new Aston Villa shirt, great price and great value, highly recommend

I ordered 3 shirts. Only two arrived. They are very small fitting. I ordered in large, they are both physically different sizes. Apart from that the quality is good. Shipping is slow!

I have contacted you about these issues and it is very slow responses. Your option to me for the issues is that I should purchase more shirts with a minimal discount.

I will continue to update this review as things change and missing items are received.

As promised updating my review and response as things progress. Customer service have been on the ball and offered a solution I am happy with. Once I receive my missing item etc. I will update again.

Once more. I cannot stress the quality of the actual shirts are amazing. Real deal style. I cannot fault the shirt quality of fabric etc.

The quality was excellent, and the delivery process was easy

Received the new lfc top. Top quality well packed and good customer service

I ordered 6 shirts. Recieved 2 of them. No explanation why this has happened. The 2 i Recieved were also meant to be player versions. But this is not the case as only one them was the player version. Horrible service. Horrible experience. Do not buy from them

Absolute joke, ordered 3 tops, they could not get a hold of one of them, went round in circles finding a new option, was told 2 days ago my order was shipped, total silence since. Cancelling order and getting a refund. Total scam
Update: promised refund, told to expect it by 19th (today) did not happen, they haven’t even cancelled the order. Reporting them to PayPal immediately
Update 2: finally gotten a refund, but I hand to go through PayPal. If you ever buy from this place, make sure that you pay through PayPal as they will give you whatever money you’ve paid back

My payment was lost, then found a few days later. Was offered a full refund which I accepted. WhatsApp process does take too long and frustrating. As to my order was still delivered and thank you for that even tho two weeks later than wanted .

There were some difficulties with my order, but they handled it with transparency, and the quailty of the products are very good.

Always dubious about offers like these but although it took a while to arrive the quality is great. My son is chuffed with his England kit.

Kits are perfect !
Amazing quality !
Efficient and reliable interaction with the team via what’s app who kept me updated on my shipping and answered any queries I had , can’t wait to order more for my sons!