I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Vis mer
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Vis mer
Selskapet har svart
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Kontaktopplysninger
Darenth Road, N16, London, Storbritannia
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Bra
222 anmeldelser
Har svart på 69 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good customer service from Abraham
11. desember 2023
Fast and great service
7. desember 2023
Svar fra Kitchway
Hi Ben
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to seeing you again.
Abraham & Team
proper washing machine
great product at a great price. Struggledd to findd a top loader washing machine local so turned to these people and spot on ust what we needed.
28. november 2023
Svar fra Kitchway
Hi Jason,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were satisfied with our product, pricing, and service.
We hope to have the opportunity to serve you again soon.
Best regards,
Abraham and the Team
The tracking system is none exsistant…
The tracking system is none exsistant and I still haven't received my order.
4. desember 2023
Svar fra Kitchway
Hi Faye,
Thanks for taking the time to leave us a review. I am sorry to hear that you have not received your order; I sent an e-mail this morning with the tracking, which shows that it was left two days after your order was placed.
I look forward to hearing from you.
Kind regards
Abraham
Svar fra Kitchway
Hi Paul,
Thanks for taking the time and leaving us a review it's very much appreciated, and we look forward to serving you again in the near future.
Kind regards
Abraham
The Products we purchased were great
The Products we purchased were great - Exactly as described.
9. november 2023
Delivered to timeline and excellent…
Delivered to timeline and excellent customer service. I originally could not find the packages and the supplier quickly sent me a picture - Well packaged and great product
1. november 2023
Anmeldelse skrevet uten oppfordring
Best service ever from start to finish
19. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Kitchway
Hi Chris,
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to serving you again.
Abraham & team
Svar fra Kitchway
Hi Graham,
Thank you for leaving us a review. We appreciate your feedback and look forward to serving you again soon.
Best regards,
Abraham and the team
No one buy from there i spend 71£ i no…
No one buy from there i spend 71£ i no receive my order from 5 day when i call now they said me out of stoke
Plz no one buy any iteam from them no free delivery
5. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Kitchway
Hi Harjinder,
Thanks for your feedback, and please accept my apologies for the issue you had with your order.
I want to clarify a few points. Firstly, we reached out to you to say that the items are out of stock, and I even followed up by email and via chat to ask If you would like to go with the alternative option.
Today, you called to ask, and I mentioned again that they were on backorder and offered the alternative; you then asked for a refund, which was immediately issued.
Regarding the free delivery, that's not correct; delivery is free to the UK Mainland for any order above £54 Inc VAT.
I apologise again for the inconvenience caused here.
Abraham
Kitchway Team
Fantastic quick service and delivery to…
Fantastic quick service and delivery to Northern Ireland, ordered Tuesday and delivered on Thursday
24. juli 2023
Svar fra Kitchway
Hi Annemarie,
Thanks very much for taking your time to leave us a review.
I'm glad that we manged to meet your expectation, and we look forward to serving you again.
Abraham & the Kitchway team
Amazing service .
23. juli 2023
Svar fra Kitchway
Thanks very much for your kind review Mrs Tarleton.
We look forward to serving you again.
Abraham & the team
Absolutely brilliant service had a…
Absolutely brilliant service had a problem but was solved straightaway I will say customer service girl was very rude abrupt besides that you can’t fault there service
26. juni 2023
Svar fra Kitchway
Hi Mohammad,
Thanks for the kind review, and it is great to hear that you were happy with our service; the girl was new at the time, so she lacked confidence and was not trying to be rude.
If you could add some stars to reflect, that would be appreciated.
Kind regards
Ab
Product arrived on time as promised
28. juni 2023
Anmeldelse skrevet uten oppfordring
Very good service quick and great price
18. juni 2023
Very good food
Very good food. Clean, cosy and hassle-free atmosphere. Everything was just a real pleasure. Would highly recommend a visit.
8. juni 2023
Anmeldelse skrevet uten oppfordring
Excellent customer service
Product was faulty
But customer service is great
So I have amended my initial review!
5. juni 2023
Quick and Efficient Service and…
Quick and Efficient Service and delivery - would recommend.
31. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra Kitchway
Hi Jayne,
Thanks very much for taking the time to leave us a review, it's greatly appreciated! and was a pleasure to work with you so far.
I look forward to serving you again.
Abraham & Team
Dette er Trustpilot
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