It is now 2 days since I placed an order, Idid not receive an order confirmation, so I am not able to track. Emailed company, they promised reply within 24 hours, nothing. I find this totally unacc... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... Vis mer
Easy to order, delivery time unbelievably fast. Saucepans arrived well packaged. Product is almost identical to my existing pans of 35 years, however they felt lighter and do weigh less.
The Avalon pot with non scratching feature is very unsatisfactory . The silvery line on the bottom ( I suppose it should be stainless steel) becomes rusty after 2 months and looks very scary. by su... Vis mer
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Informasjon om virksomheten
Om Kitchenware Express
Skrevet av virksomheten
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Kontaktopplysninger
Riverview Road, CH62 3RH, Bromborough, Storbritannia
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4,6
Enestående
684 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Returns process is atrocious
Returns process is atrocious.
In 2025 you have to email to get a reference number.
17. februar 2025
Svar fra Kitchenware Express
Thank you for your feedback. We're sorry to hear about your experience with our returns process. To know more about our returns policy, you may visit this link: https://kitchenwarexpress.co.uk/pages/returns-policy
We will respond to your email to assist you with your return request.
Stop unwarranted marketing intrusions
17. februar 2025
Svar fra Kitchenware Express
Hello, One of our Consumer Care team members will send you an email within the next 2 hours with instructions on how to unsubscribe from our newsletter.
I have tried to return an order but it…
I have tried to return an order but it has not been collected. No one from Kitchen express has replied to my email to say how I can return my item.
7. februar 2025
Svar fra Kitchenware Express
I'm really sorry to hear about the trouble you're having with your return. This is not the experience we want for our customers. We will respond to your email to further assist you. Thank you for your patience.
Brilliant service from them!
Brilliant service from them!
Love my ceramic frying pans, best once I’ve had so far!!
10. februar 2025
D P D THE ONES WHO CARE
Thomas the Driver who delivered my Parcel was caring polite and friendly Thank you D P D
6. februar 2025
The oven gloves r sort of ok they r…
The oven gloves r sort of ok they r very stiff and hard to grasp the oven items finding them hard to use wish I had only ordered one pair not two sorry but that’s how I have found them they r good quality but not for me
5. februar 2025
Work on After Sales experience.
I have twice emailed this company about wrong pricing of glasses and they have not deigned to reply.
24. januar 2025
Svar fra Kitchenware Express
We're sorry it took us longer than usual to reply. I can see that we've been in touch earlier this week to assist.
Very useful and well made baking/roasting tin.
I purchased a baking tin from Kitchenware Express on the Tesco website. The tin was not expensive but was surprisingly good quality and design; the tin was fairly heavy and had a durable finish and I liked the wider lip on one side to aid getting it out of the oven.
27. januar 2025
Great price, quick delivery
21. januar 2025
Awful service
Awful service. I am advised that our parcel would be delivered on 21st January by DPD it never arrived .No explanation but the tracking system told me that it had been returned to the sender. No explanation from them although they had taken payment. I await reimbursement.
20. januar 2025
Out with old in with the new
Fabulous the egg maker is wonderful. Made poached eggs and boiled both were lovely. So easy to use. Easy to clean. Haven’t tried the omelette yet but I love this gadget.
21. januar 2025
You cannot return an order until…
You cannot return an order until customer service have contacted you which is all very well but they ignore you. I have emailed them and sent numerous messages on messenger. Three working days they claim and it’s been 6 with no reply. . Someone called Amy closed my request yesterday by email so if she took the time out to do that she could have approved my return request simple. Delivery is extremely slow too. I want my £139 back and who knows how long that will take if they can’t even answer a message.
14. januar 2025
Svar fra Kitchenware Express
I sincerely apologise for the delay and any frustration this has caused. I can confirm that we have now processed your refund. Please allow the usual processing time for the funds to appear in your account. If you need any further assistance, feel free to reach out. Again, I’m very sorry for the inconvenience.
Goods arrived on time and pleased with…
Goods arrived on time and pleased with purchase.
15. januar 2025
Great experience
Great experience, goods arrived very quickly, well packed, exactly what I wanted. Will use again.
9. januar 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.