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KINGSTON Anmeldelser 

318
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love our Kingston shower system! The quality is amazing. After living with inexpensive bathroom fixtures for 30 years, we're finally investing in a remodel and seriously nice fixtures. I'm delighted... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The faucet is beautiful. This is the second Kingston brushed brass faucet I’ve purchased. My biggest issue is that only the faucet head is brushed brass the handles are barely brushed and more pol... Vis mer

Vurdert til 5 av 5 stjerner

I ordered a four-hole sink faucet that Kingston had in stock but my plumber's distributor could not find. My dealings with Kingston went remarkably well. I ordered on-line and within a week I had my... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

When our shower system arrived, we opened it to find that we were sent 2 hot handles. We contacted you and requested a cold handle. Simple correction, right? We were sent an email that said it needs t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Rørleggerutstyr
  2. også i
  3. Baderomsforhandlere
  4. Baderomsoppussing
  5. Kjøkkenombygger
  6. Kjøkkenutstyr

Skrevet av virksomheten

At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1998, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.

KINGSTON Guarantee

Your satisfaction is at the heart of everything we do

Your satisfaction is at the heart of everything we do. At Kingston, we stand behind every product with a simple promise: quality you can rely on and service you can trust. Every faucet, sink, tub, and accessory is designed to meet rigorous performance standards, ensuring lasting durability and timeless style. With over 20 years of experience in kitchen and bath, Kingston is a name you can count on. All of our products are backed by reliable manufacturer warranties for peace of mind, and our U.S.-based support team is ready to assist with questions, orders, or installation. For designers, builders, and contractors, our Trade Program provides exclusive benefits and dedicated account consultants to support your projects. And for all customers, our straightforward return process ensures a worry-free experience. When you choose Kingston, you’re not just purchasing a product; you’re gaining a trusted partner committed to delivering exceptional design, uncompromised quality, and a customer experience that puts you first.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

318 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(318)

159 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I’m a plumber and have experience with…

I’m a plumber and have experience with Kingston brass. It is a solid very good quality fixture. I purchased a deck mount for my free standing tub. It was surprisingly cheap. The fixture came in and I installed it but failed to notice it was cocked at a funny forward leaning angle. Now thw cheap price made sense as another model that looked just like it was double the price. I didn’t see anything on the description about its forward leaning angle. Maybe I over looked it. I dunno. I was already so far in my project that I just rolled with it. It works great. It just looks peculiar. Oh well

22. mai 2026
Vurdert til 5 av 5 stjerner

Speedy Delivery

Maria, our sales consultant, has been stellar every time I’ve needed parts or product. The quality of Kingston Brass products coupled with the service that we’ve received, keeps us coming back. The speed that we receive things is perhaps the largest differentiator from your competition.

28. mai 2026
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Svar fra KINGSTON

Thank you for your kind review! We're glad to hear that our commitment to quality and fast delivery has made a difference. We truly appreciate your support.

Vurdert til 5 av 5 stjerner
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Svar fra KINGSTON

Hi Sean,

Thank you for taking the time to share your feedback. We're sorry to hear about the issue with the deck plate fit.

Our Customer Service team reached out to provide assistance and help identify the best solution for your installation. If you still need any support, please don't hesitate to reply to our previous email or contact our Customer Service team. We'd be happy to assist you.

Kingston Customer Experience Team

Vurdert til 5 av 5 stjerner

It came fast

It came fast, sales rep was very responsive and the price was good.

22. mai 2026
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Svar fra KINGSTON

We appreciate your feedback and are happy we could provide both great service and competitive pricing.

Vurdert til 5 av 5 stjerner

Kingston products are great and the…

Kingston products are great and the insider prices can't be beat. My rep Mary Cortez is also just the best!

15. mai 2026
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Svar fra KINGSTON

We're glad you're enjoying our products and pricing. Thanks for recognizing our team!

Vurdert til 5 av 5 stjerner

Easy to get help with answers

Easy to get help with answers, service reps are very friendly too

15. mai 2026
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Svar fra KINGSTON

Thank you for your kind words! We're glad our team could help answer your questions and assist you with your order.

Vurdert til 5 av 5 stjerner

A Great Experience!

I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.

14. mai 2026
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Svar fra KINGSTON

Thank you for your 5-star review! We're so glad everything came together and that you found the perfect fit for your project.

Vurdert til 5 av 5 stjerner

Beautiful finish/ Brushed Brass

Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!

13. mai 2026
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Svar fra KINGSTON

We truly appreciate your feedback and are grateful for your trust in our products!

Vurdert til 1 av 5 stjerner

The plumber who services my house is a…


The plumber who services my house is a seasoned professional. The install should be a 3-4 hour job. He could not complete the job due to insufficient written instructions and the hot water hardware incorrectly marked by Kingston. He installed as best he could according to the provided printed instructions and it was backward so he had to uninstall is and try again. After 7 hours he left and the hardware is still not correct. The hot tab is on the cold faucet and the faucets shut off at the front of the sink and you have to turn them to the side to get water to run out. He called tech support and he will have to come back another time. This is a very season professional who had done a lot of work for me and either he will have to over bill me or he will short himself by not billing me for all his time. This is wrong. I called the Kingston customer service team and I was told their was nothing they could do. Unless we get a financial resolution for the extra labor I will never ever buy another KIngston Brass product.

13. mai 2026
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Svar fra KINGSTON

Hi Diane,

Thank you for your feedback. We sincerely apologize for the difficulties and frustration you experienced during the installation process.

We understand that our customer service team was able to assist you following your review, and we're grateful for the kind comments you shared regarding the support you received.

Your feedback is extremely valuable to us, as it helps us identify areas where we can improve both our products and customer experience. We appreciate the opportunity to address your concerns and are pleased that our team was able to provide assistance.

Kingston Support Team

Vurdert til 4 av 5 stjerner

The order was shipped quickly and…

The order was shipped quickly and received in excellent condition, Fit and finish of the kitchen faucet is very nice. All parts fit properly, plus surplus hardware was included in the packaging. We Like the traditional design with modern operation. The valves open and close with short, positive action. The sprayer also has a positive action and fits snugly in the receptacle, minimizing under-sink leaks. The sprayer handle is also brass, which is really nice, although that makes it heavier which takes some getting used to, All in all, I am very pleased with this Kingston kitchen faucet.

11. mai 2026
Vurdert til 5 av 5 stjerner

First time success!

The accuracy and timeliness of the order was perfect. The parts installed (with a pro-plumber). And so far, so good on the quality, look and finish.

15. mai 2026
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Svar fra KINGSTON

Thank you for choosing Kingston! We're glad your order arrived as expected and met your expectations for quality.

Vurdert til 1 av 5 stjerner

Terrible experience with the support team!!!

I had a little plastic extender piece break on my cold water handle in my shower. After going to Home Depot, Lowes and Ace Hardware, they all told me it was a Kingston Brass faucet and I needed to go to the manufacturer directly. This was over a month ago. I have gone back and forth with the support team at Kingston Brass, providing pictures multiple times, only to be told that they have determined that it is not theirs and they can't help. Extremely poor service. Not to mention that it took over a month for them to determine it isn't theirs, when everyone else says it is theirs...??!!! I would stay away from this brand!! Not worth it!!

20. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINGSTON

Hi Larissa,

Thank you for sharing your experience. We sincerely apologize for the frustration you encountered and appreciate your patience while we worked through the issue.

We truly appreciate your patience throughout this process. After receiving an update from our support team, we were pleased to learn that you were able to locate the correct stem extender and that your issue has been resolved.

If you ever need help in the future, please don't hesitate to reach out.

Warm regards,

Kingston Support Team

Vurdert til 5 av 5 stjerner

Great Service

Easy sight to get through

25. april 2026
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Svar fra KINGSTON

Thank you for your kind feedback! Your support means a lot to us.

Vurdert til 5 av 5 stjerner

It is beautiful and does not splash all…

It is beautiful and does not splash all over the room like the big faucets.

28. april 2026
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Svar fra KINGSTON

Hi Rita, thank you for your feedback! We're thrilled to hear you're satisfied with both the look and performance of the new faucet.

Vurdert til 5 av 5 stjerner

I received excellent customer care…

I received excellent customer care assistance, a price matching a sale price at wayfair, and timely shipping and delivery. And I love my product.

21. april 2026
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Svar fra KINGSTON

Thank you for your kind words! We're thrilled to hear you had a great experience with our Support team and that your product met your expectations.

Vurdert til 5 av 5 stjerner

Couldn't be happier

I have purchased 10 sink faucets, 4 shower systems, and stand alone tub faucets in the last 6 months from Kingston brass. All are heavy solid brass - like you need to work out just to lift the sink sprayer - Just solid, well crafted products. I'd do it again if I was building another house.

24. april 2026
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Svar fra KINGSTON

Hi Angela, thank you for your kind words! It means so much to hear you're pleased with the quality and craftsmanship of our products. We appreciate your continued trust in Kingston!

Vurdert til 5 av 5 stjerner

Good quality hard to find fixtures

Good quality hard to find fixtures. Customer support was also very helpful in selecting the correct items.

23. april 2026
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Svar fra KINGSTON

Thank you for taking the time to leave us a 5-star review and recognize our Support team!

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