Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

We been scammed by this shower pro is t to pay our termination fee, but then denied this we got a bad credit rating from Vodafone, AVOID THIS COMPANY AT ALL COSTS TOTAL SCAM COMPANY lie after lie afte... Vis mer

Vurdert til 1 av 5 stjerner

I have been trying to resolve a complaint with Kynex regarding a business mobile agreement. I entered into the agreement after being verbally advised that my monthly cost would be around £13 plus VAT.... Vis mer

Vurdert til 1 av 5 stjerner

This company also goes by the name of Kynex and Clear Business - they all sign up customers on mobile / broadband services - preying on small businesses who do not have the same cooling off period as... Vis mer

Informasjon om virksomheten

  1. Energileverandør
  2. også i
  3. Teleselskap
  4. Vannforsyning
  5. Virksomhetsforsikringsselskap

Opplysningene stammer fra ulike eksterne kilder

kinex specialises in looking after small businesses across the UK. We provide essential services they can rely on and we do it in an honest, simple and effective way. We provide outstanding value for money on business line rental and calls, broadband, mobile, energy and water services. And it’s all supported by our dedicated UK-based customer service specialists. That’s why switching to kinex is the essential choice for any small business.


Kontaktopplysninger

2,7

Under middels

TrustScore 2.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,7

Alle anmeldelser

(4 665)

10 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Change of tenancy with Chloe

Change of tenancy with Chloe was super easy. A lovely, bubbly person who was very clear about the process & professional throughout.

22. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Julie,

Thanks for taking the time to review kinex 5*!
We are thrilled to hear you had such a positive experience with Chloe.

Ryan
Digital Team

Vurdert til 5 av 5 stjerner

Very happy and it was an easy and…

Very happy and it was an easy and pleasant experience

21. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Richard,

Its great to see that you have had an easy and pleasant experience.

Chloe - Digital Team

Vurdert til 1 av 5 stjerner

As an old customer

As an old customer, I can honestly say my Kinnex experience was horrendous. It really is at the point of sale/contract that you need to be careful. Funny how almost every recent positive review mentions the Kinnex individual customers dealt with. Once you're in, you're in!

21. september 2022
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Michael,

I am sorry to hear that you have not had a good experience with Kinex, please let me look into any issues you have had.

I have not been able to locate your account using your name, I have requested more information via Trustpilot. Once I have this information, I would be more than happy to help.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Rudi was friendly but not pushy

Rudi was friendly but not pushy. Enjoyed our chat even though the service offered didn’t suit for me at the minute.

21. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Frances,

Its great to see that Rudi was friendly and hopefully you think of Kinex in future.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Business telephone

Really helpful friendly and quick service.
Lee was great.

20. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Emma,

Thanks for the 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

The company sorted my poor mobile…

The company sorted my poor mobile service from EE, now on o2 with new iphone 12 now all good.

Thanks

20. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Tony,

Its good to see that Kinex has managed to sort the issue of the poor mobile service.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Chloe Taylor…outstanding

Chloe Taylor….what an experience I had dealing with this lady…..helpful, kind from start to finish….we had a problem with our internet and phone line and she sorted the problem within a hr of me emailing her….outstanding 👏🏻👏🏻….would honestly say best decision staying with this company

20. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Joanna,

I am so pleased to hear that Chloe was helpful and kind when helping you with the internet and phone line issue.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Chloe great support

Chloe was very informative and supportive

20. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Richard,

I am so pleased that you found Chloe to be very informative and supportive.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

KINEX - CARL

Carl explained things very quickly on the phone as to not hold me up. He was very polite and well mannered on the phone,

20. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Diane,

Thanks for the 5* review.

Its great to see that Carl explained everything quickly and was very polite and well mannnered when speaking with you.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Olivia Kelly provided me with the best…

Olivia Kelly provided me with the best customer service I have ever received from any business ever. Her understanding of my business needs prove what an asset she is to Clear Business. Everything was covered clearly in a friendly manner. She saved me money on my water and took time to explain all the intricate details of the water supply to get me the best discount available. 5 stars for sure and I hope to have the pleasure of doing business with Miss Kelly again!

19. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra kinex

Hi Fida,

Thanks for your 5* review.

Its great to see that Olivia provided excellent customer service and helped save your business money on the water supply.

Chloe - Digital Team

Vurdert til 1 av 5 stjerner

You ask to be removed from their system…

You ask to be removed from their system and they just hang up. GDPR they dont get it.

19. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Stuart,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Kinex. Please let us look into this for you. We do understand the importance of GDPR.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Change over telephone service

Stephen Hesleden assisted me to change over my home telephone & my mobile to Kinex. This was done in less than 45mins on the phone. All forms sign & transferrs will take about 3 weeks for the home phone.
& 10 days for my mobile..
I'm making a saving on both. Excellent service from Stephen & from Kinex... 100% reliable...& trust worthy.

18. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Peter,

Its amazing to see that Stephen has helped make saving on your telecoms and mobile services and provided excellent service along the way.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Good customer service

Thats easy with nice lady vasilliki

18. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Rea,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

Vurdert til 1 av 5 stjerner

Avoid at all costs worst i ever come a…

Avoid at all costs worst i ever come a cross
worst experience I've ever had with a company they will lie and deceive you to get you into a contract and then make your life hell. I’ve only been with them for for 2 months and already tried charging me over £800 for water bill i run a small garage and all i have is 1 toilet and 1 sink we only use the water to wash our hands and flush the toilet thats it and they trying charge me £800 for 2 months even after giving them water reading they obviously dont know what they doing costumer service terrible they keep saying they will call me back but never do lie after lie. i'm currently trying to switch to another supplier and from reading online reviews i know they will make me go to hell and back before i can switch. I spoke to one my business advisor who’s currently helping me with this situation and I rather pay him the money to get me out of this contract then pay this scam company.

16. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the billing issues experienced with Kinex. Please let us look into this for you.

I have passed your review onto the team dealing with your account and someone should be in touch soon to discuss further.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Rude

Rude
Very helpful

15. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Graeme,

Its good to see that you found Kinex to be very helpful.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Rudi

Rudi
Really friendly individual
Very informative and useful conversation was had about the upcoming changes in fibre connections and I was interested to learn about utility discounts if items such as insurance was taken out via Kinex.

14. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Maggie,

Thanks for your 5* review.

I am thrilled to see that you found Rudi to be really friendly and informative.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Anthony rang out the blue saying Kinex…

Anthony rang out the blue saying Kinex wanted to upgrade the broadband service I already had with them, and reduce what they charge me! He was very patient as we went through the process and I'm now looking forward to a better service at a cheaper cost!

14. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Philip,

I am so pleased to hear that Anthony was able to upgrade the services already provided and also save your business money in the process.

Chloe - Digital Team

Vurdert til 5 av 5 stjerner

Got through quick

Got through quick, which is always a bonus. I spoke to Louis Douglas who was professional, polite, explained water usage etc, gave me great deals. Best costumer service I’ve had in a while! Thank you again.

14. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til kinex

Svar fra kinex

Hi Kim,

Thanks for your 5* review.

Its great to see that Louis was professional, polite and provided you with a great deal.

Chloe - Digital Team

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