Kidslox Anmeldelser 

Jeg skule bruge en "parent control" app, og downloadede kidslox. Da jeg oprettede en profil, fandt jeg ud af at det er en betalingsservice. Jeg valgte at slette appen igen med det samme. Desværre fik jeg 12 emails fra dem inden for ca 10 dage, efter jeg havde skrevet min email, og slettet appen. Jeg KUNNE IKKE AFMELDE EMAILS. Jeg kan ikke anbefale appen.

This is probably the worst app I have ever had the displeasure of using. Kidslox wont tell you until after you've downloaded and installed that there is a glitch between the app and phones which cause problems for the children's phones. After changing the phone from 'lock' position back into 'child' mode, all apps will move back into alphabetical order... and screw your phone up. So, the order your child is used to with their apps is no longer meaning safety features on their phones are not easy to find. Defeats part of the object of Kidslox. If the kids are out and their phone goes into lock mode and then they can't find safety features on their phone... 🤷🏼‍♀️ Deleting the app from phones is even harder. I get why but even for the adult controlling the app. I managed to do it in the end after 5 requests for help and the same again to delete the account (which you can't do without Kidslox assistance to complete deletion!). Horrendous app. Avoid.

I'm having issues with this company. I requested a refund on this recent transaction of $5.99. The giving reasons were I didn't get the service that was promised and also since I didn't get those services that were promised, the services were not even used. I canceled it and I politely asked their customer service for a refund. The charge only $5.99. The customer service rep was unhelpful and seemed passive aggressive towards me in the email and I didn't like that.