KGORGE Anmeldelser 

464
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The sun shade that we received in our order was perfect for our space! It was clean, very sturdy and seems to be a very high quality construction. It has held up very well through several storms alre... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wanted to say a big thank you to Kgorge for exceeding my expectations which is very rare these days. From my first email with lots of questions and need for special sizing, to their final emai... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Fast delivery and great material, but narrow shape taper I recently ordered an offset triangle sun shade, and I was very impressed by the turnaround time—it was produced and shipped in record time... Vis mer

Vurdert til 4 av 5 stjerner

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gardinbutikk
  2. Utemøbler

Skrevet av virksomheten

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces. With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

464 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(464)

33 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great curtains and customer care!

We ordered curtains with the Pvc panels for our off grid cabin. They came rather quickly. They where just what we want. The quality was there.
Worked with Kara, costumer service, she was very knowledgeable and helpful. We will order from them again.

18. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I use these types of curtains for my…pool room.

I use these types of curtains for my pool room, which is open on one side. Did not want to pay for the fourth screen and door, but the bugs (huge horse flies) kept coming in. I had previously purchased from another company and their product worked but the fabric only lasted 2 years. I have been surprised at the difference in quality, the fabric from my new kgorge curtains is exceptional and I expect will last for years longer. The grommets are strong and the entire panel hangs perfect. I am totally happy with the shopping experience and the communication during shipping.

23. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor quality, lies and manipulation

Poor quality product. When I inquired they agreed to ship replacements, but only if I remove my bad review. This is why they maintain a relatively positive online reputation when they are little more than scammers. They told me that they had shipped replacements and asked that I change my review, but when I called their bluff, it turns out they had not shipped anything. They simply tried to manipulate me into withholding the truth about my experience. I'd rather lose the money than be manipulated by liars.

3. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra KGORGE

Dear customer,

Really sorry for the inconvenience.
We try our best to solve the problem in case of dispute。
But unfortunately, due to the reason that the dispute is not closed, there are restrictions on refund and replacement.
We have tried our best to solve the problems we encountered, and we will work hard to improve in the future.
Any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kgorge.com

Vurdert til 5 av 5 stjerner

We hung the curtains from curtain rods…

We hung the curtains from curtain rods around our outside patio area and they look great! At night they block the neighbors outside light from reflecting on our patio television screen. Works perfectly. The delivery time was fast and the follow up from the company was wonderful. They definitely care about their customers!

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I ordered a custom shade sail

I ordered a custom shade sail with a curtain sewn to one side. I love ❤️ it! I wasn't exactly sure how well it was going to work, but it has exceeded my expectations. I get shade plus privacy in a beautiful open shelter from sun and rain. It seems to be very strong material, but because we get hurricane winds in Florida I set it up to easily put up and take down when the storms come.

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This Outdoor Curtain Works Well

The outdoor curtain I ordered is good quality, and I expect it will hold up well. It does a great job of blocking the light.

One minor item -- it was advertised as a weighted curtain, and it is, but not in the way I envisioned. I thought there would be weights built into the bottom of the curtain. Instead, there are small bags you fill with weight and attach to the bottom of the curtain. That works just fine -- maybe even better than what I envisioned.

5. juli 2023
Vurdert til 1 av 5 stjerner

Read before you click "BUY"

For people looking to purchase product from KGORGE, read reviews before making this mistake. The product I ordered was 24x24 Outdoor Waterproof Sun Shade worth $240. After I made my purchase no confirmation email was provided until I reached out to them (over one week later) only to find out my order will get shipped out within 24hr and tracking number will be provided. Since that never happened, I asked KGORGE costumer service to cancel my order. 24hr later I was informed that my order was shipped. No idea why since I canceled the order. Anyways, I asked KGORGE to provide me return address so I can send back the product, instead I was offered $20 refund and advised to sell the product to someone I know. What these professionals didn’t notice is that I purchased the product using PAY-PAY and after I started a dispute, they immediately sent me return shipping address. Finally, a week later PAY-PAL after reviewing the case refunded my money and of course KGORGE sent me an email same day stating they refunded the money (BS) Sidenote: based on the web site the company is based in Texas but the package was sent from Beijing China. Wish they would add this small detail on the website. Regardless, interesting experience I want to share with all future KGORGE buyers.

1. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til KGORGE

Svar fra KGORGE

Dear customer,

Really sorry for the inconvenience.
We have our own warehouses in Arizona, USA and China.
The order will be sent from these two warehouses.
Regarding the confirmation email, we will send it as long as you successfully place an order, you can check your junk and spam.
Cuz the return will waste a lot of your time and extra return fees, so we will put forward our suggestion for your reference.
We will try to improve in the future.
Have a nice day!

Best regards,
Kgorge.com

Vurdert til 5 av 5 stjerner

This is a great product

This is a great product. The reason I say this is because it is sturdy. It is not some cheaply made product it is solidly constructed, which means that it should last for awhile compared to the tarps I had up there before which only lasted a short time before it started to rip

3. juli 2023
Vurdert til 2 av 5 stjerner

Be aware!

I ordered over $1000 worth of products and paid for expedited shipping. Half of my order arrived but it says that the whole order was delivered. It wasn't. We don't have any of the drapes, only the hardware.

I've called multiple times - no answer. I've emailed multiple times - no answer. I've used the chat feature-ended the chat when no one came on after 10 minutes. Apparently they responded later after I'd given up with a brief 'how can we help' and then emailed me a screen shot of their response. But then they never responded again after I followed up.

I strongly suggest not ordering from this company. They do not have it together. No customer service, no response.
I have started a dispute with my credit card company.
Save yourself a headache - order somewhere else.

Edit: The company reached out to resolve the issue and the curtains arrived 4 days later but they were 2 shades darker than I ordered ( I purchased the sample before I ordered so I could see the color in person before ordering). I decided to keep them because, even though they are much darker than expected, they will still work, but it’s not ideal and most people would not be ok with this color change. Something to be aware of.
The quality of the curtains seems good for the price however so I will give them an extra star for that.

20. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra KGORGE

Dear Jmmc,

Thank you for your support and sorry for your inconvenience.
But we noticted your order 22414 the curtains parcel arrived on 7/28/2023 at 16:31
And sorry we can refund you the shipping fee.
Look forward to your early reply by mail.
Have a nice day!

Best regards,
Kgorge.com

Vurdert til 1 av 5 stjerner

I have called 4 times no answer

I have called 4 times no answer. I have emailed 2 times no answer. I have done the live chat and they say they will get back to me no one does. This is a terrible website my order was over $1,000 and I paid for expedited ship because needed it for a opening of a restaurant but e still do not have it and I can not get in touch with anyone. I am not happy at all and I plan to let everyone know my experience. MY order number is 21021 if you could look it up and get some type of answers its been 3 weeks now.

22. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til KGORGE

Svar fra KGORGE

Dear customer,

Really sorry for the inconvenience.
We have replied to your email before.
But your feedback has not been received, maybe you can check the spam email.
Now we have sent you an email again, please pay attention to check it. And we have already contacted telephone customer service to call you back, please pay attention to the strange calls in the follow-up.
Look forward to your email reply.
Have a nice day!

Best regards,
Kgorge.com

Vurdert til 1 av 5 stjerner

Paid for expedited shipping

Paid for expedited shipping . Package showed up 2 weeks later. Where is my refund?

4. juni 2023
Logoen til KGORGE

Svar fra KGORGE

Dear customer,

Really sorry for the inconvenience.
We have not received your email about requesting a shipping refund before, so sorry for the bad experience.
We have sent your mail of your order shipping fee.
Pls check it and contact us with the mail ASAP.
Look forward to your reply.
Have a nice day!

Best regards,
Kgorge.com

Vurdert til 5 av 5 stjerner

Durable outdoor curtain

Durable outdoor curtain, navy blue, accurate measurements, customer service responded in good time,
bought 13 curtains, 2 faded within a year,only complaints.

3. juni 2023
Vurdert til 1 av 5 stjerner

Product is decent

Product is decent. Return policy is absurd. For an item that requires a perfect fit, they should be more accommodating for returns. Horribly run business.

23. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til KGORGE

Svar fra KGORGE

Dear customer,

Thanks for your support and sorry for the inconvenience.
I have not found your order with your name.
Could you please let me know your order number or address left on your order?
If the product meets your needs, can you tell us the reason for the return by mail?
We will try our best to help you.
Look forward to your reply.
Have a nice day!

Best regards,
Kgorge.com

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