KGORGE Anmeldelser 

464
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The sun shade that we received in our order was perfect for our space! It was clean, very sturdy and seems to be a very high quality construction. It has held up very well through several storms alre... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I wanted to say a big thank you to Kgorge for exceeding my expectations which is very rare these days. From my first email with lots of questions and need for special sizing, to their final emai... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Fast delivery and great material, but narrow shape taper I recently ordered an offset triangle sun shade, and I was very impressed by the turnaround time—it was produced and shipped in record time... Vis mer

Vurdert til 4 av 5 stjerner

The curtains are robust & can take alot ob abuse from wind & doesn't allow rain to seep thru. The turnaround time is approximately 3 years because the hot Alabama sun hear breaks down the fabric & eve... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gardinbutikk
  2. Utemøbler

Skrevet av virksomheten

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces. With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

464 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(464)

33 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Took almost month for express delivery …

Took almost month for express delivery and was told refund. NEVER HAPPENED. PRODUCT QUALITY VERY POOR STATED CLEAR HEAVY GAUGE PLASTIC FOGGY AND THIN WAS SUPPOST TO HAVE ENFORCED HOLES AROUND TARP 13FT BY 33FT HAD 4 ONE ON EACH CORNER I FEEL I GOT TOOK ADVANTAGE OF.I AM 76 AND MY MONEY IS HARD TO COME BY. THIS WAS ORDER ED TO TRY AND PROTECT BACK PORCH FROM WIND TO TRY AND CUT FUEL BILL

1. november 2023
Logoen til KGORGE

Svar fra KGORGE

Dear valued customer,

We sincerely apologize for any inconvenience caused.
Would it be possible for you to kindly take a few pictures that clearly highlight the specific issue and send them to us by mail?
We have also sent you the mail and will try our best to help you.
Waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Vurdert til 5 av 5 stjerner

Side porch curtains

The curtains we ordered are terrific. They were installed on our side porch and are sturdy and beautiful. Couldn’t be happier.

5. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

You sent the wrong item

You sent the wrong item. Something I didn't want and could not possibly use you and would not take it back, so I had to dispose of it.

4. november 2023
Logoen til KGORGE

Svar fra KGORGE

Dear valued customer,

Thank you for your support and sorry for the inconvenience.
Sorry we sent you the wrong size item, just we have fully refunded your order.
And the wrong size item you can dispose of the wrong product yourself, throw it away or keep it.
We also have sent you the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a nice day!

Warm regards,
kgorge.com

Vurdert til 5 av 5 stjerner

I was looking for exterior drapes for…

I was looking for exterior drapes for the west side of my house. In the summer, the sun shines right into the living room, making the house hotter. The drapes I bought from KGEORGE were perfect and came in colors. Price was right.

15. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top/Bottom Grommet Curtains

I ordered the top/bottom grommet curtains to make a wind/rain blocker for my hot tub. I measured my space and put in my custom measurements and my curtains arrived in a couple weeks and they fit perfectly. They have been up for a couple months now. They still look fantastic and they do keep wind/rain off of us. I would definitely recommend KGORGE.

6. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The absolute worst company on the…

The absolute worst company on the market . Poor quality products , poor customer service .

7. oktober 2023
Logoen til KGORGE

Svar fra KGORGE

Dear valued customer,

We greatly appreciate your support.
We sincerely apologize that our product did not meet your expectations.
Regarding your request for a return, we have previously agreed to your request and have provided you with the return information and address.
It's just that we haven't received the logistics tracking number for your return yet. We have contacted you by email and provided a solution. Waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Vurdert til 5 av 5 stjerner

BEAUTIFUL SHEERS!!

I ordered these sheer tab top curtains to enhance and privatize my patio. I used a tension wire for the rod. It worked great. These were of very good quality and they really make my patio pop. They're waterproof and easy to wash, which is an added bonus. They are sheer enough, while at the same time providing enough privacy. I would definitely recommend them. They came quickly, and as described. Don't hesitate to place an order. I'm very happy. They're exactly what I wanted! Thank you!

14. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Return window is too tight

I gave 2 stars because the order I received was what I ordered however once I hung the curtains I didn’t care for them (a little gaudy for my taste), but when I reached out to return them I was one day past the apparent 2 week return window and there “was nothing they could do for me”. A two week return window?! Seriously? Life gets hectic and I have never heard of only having two weeks to return something AND if I had returned them they charge a 20% restocking fee. Needless to say the customer service is lacking with this company. DO NOT ORDER if you are on the fence!

5. oktober 2023
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Svar fra KGORGE

Dear valued customer,

Thank you for your support and sorry for the inconvenience.
We deeply apologize that our product did not meet your expectations.
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
For your case, we have provided the solution in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Vurdert til 5 av 5 stjerner

High Quality

Fast delivery, excellent water resistant shade sale, fair price. Very high quality in my opinion, really does shed water, but make sure you get the slope right.

29. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These curtains are Perfect

These curtains are beautiful the quality of the fabric and design exceeded my expectations. and the colour perfect. The Sun Light poors through the stars while significantly dimming the overall light in the room. I love these curtains. :D

17. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sleeping porch curtains

I needed a custom size outdoor for a sleeping porch. The curtains made for me were perfect. Fabric looks like it will hold up for a long time. I have tried other solutions and this was easily the best.

1. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Return Process Took 6 Weeks

I had to return a product to this company, within their return policy, as defined on the company's website. At first, they were refusing to honor the return. After I left a 1 star review on this website, they finally started to agree to honor their return policy. From that point, it took 6 weeks of back-and-forth emails to push them along.

I cannot review the quality of the product, but just know, if you need to make a return, this company is very sneaky, and will try their best to avoid honoring the policy they have laid out. They will try things such as sending a fake "return accepted" email, but never actually refunding the money to your card. This part of the process took about 3 weeks.

I would highly recommend spending a bit more on a reputable brand, and not this type of shady business.

10. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til KGORGE

Svar fra KGORGE

Dear valued customer,

We sincerely apologize for any inconvenience caused.
Upon receiving your feedback, we immediately took action to address the issue you brought to our attention.
Then we agreed to your return request. The previous suggestion to keep it was indeed because returns cost you time and money.
We also reminded you when confirming the return that product returns and testing will take time, and we also sent you an email when we issued a refund.
Sorry to keep you waiting, but we have tried our best to solve the problems we encountered, and we will work hard to improve in the future.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Vurdert til 1 av 5 stjerner

The shade sail is too heavy

The shade sail is too heavy, too thick. After 4 attempts in hanging it, we finally folded it up and put it away. It is not meant for a patio cover.

5. august 2023
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Svar fra KGORGE

Dear valued customer,

We sincerely apologize for any inconvenience caused.
Upon receiving your feedback, we immediately took action to address the issue you brought to our attention.
We have provided you with a solution to the problem via email. And we hope you can check and reply to us in time.
We eagerly await your prompt response.
Thank you for your understanding and cooperation.

Warm regards,
kgorge.com

Vurdert til 5 av 5 stjerner

The best curtains ever!

The curtains I received were absolutely gorgeous and were at such a fair price. I have looked to furnish my office space with many windows for many hours and was discouraged until I found KGorge Curtains. I have been overwhelmingly happy with the curtains I received from KGorge and the gold color is beautiful.

1. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Customer Service is difficult to work with

After nearly exhausting myself trying to get a refund they finally gave me one after seeing my review on Trustpilot so thank you Trustpilot!

12. juni 2023
Anmeldelse skrevet uten oppfordring
Logoen til KGORGE

Svar fra KGORGE

Dear valued customer,

We sincerely apologize for any inconvenience caused during this process. We believe it is important to clarify the situation for both parties involved.

To provide a comprehensive understanding, there are two orders associated with your account. For the second order, you requested a reissue, and we promptly fulfilled your request by sending a replacement package. However, upon receiving the reissued package, you requested a full refund for the first product, which was initially in good condition. After careful consideration, we agreed to your refund request, but we kindly asked for the return of the package, and we will cover the shipping costs. However, we understand that you are currently unwilling to return the product and are seeking a full refund from our end.

Following negotiations, we proposed a partial refund, allowing you to keep the product without returning it. You agreed to this arrangement. We have been actively working to resolve your concerns, but we have noticed that your requirements have changed multiple times.

It appears that you would like to keep the package without any issues while requesting a full refund from us. We have been trying to confirm the appropriate refund amount with you, but it seems that this issue was avoided in your communications. We have sent you multiple emails, and we kindly request that you respond as soon as possible in order to expedite the resolution of your matter.

We genuinely value your satisfaction and aim to address your concerns promptly. Please provide us with a timely response so that we can resolve this matter to your satisfaction.

Best regards,
kgorge.com

Vurdert til 5 av 5 stjerner

The curtains were exactly as described, luxury!

The curtains were exactly as described. Actually, even better than what i expected! They’re luxurious and sooo soft! I’m so happy with them and the KGORGE Comoany was great…fast delivery, packaged well and in a good time frame! My daughter loves them too and called to ask me once she got back home, where I had gotten them. Well made, beautiful…great experience!☺️

11. mai 2023
Anmeldelse skrevet uten oppfordring

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