I had to increase my Internet speed extremely easy to do. Spoke to Christine 30 minutes later. I had the extra speed for just an extra small layout. Very happy with the service. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Kern WIFI notified ahead of time of a speed upgrade that would necessitate for the MicroTik haP AC-3 to have a firewall and firmware up date. The disruption was very minimal with little down time. Th... Vis mer
Our old wifi provider out of the blue gave us 30 days notice they were not continuing. A quick google lead us to Kern Wi-Fi and the rest is history. Communication and understanding from the very fir... Vis mer
Selskapet har svart
Purchased new modem, had issues with multiple logins, called tech support, discovered new modem had cloned previous mac address; factory reset modem, correct mac address being sent but still had mult... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We supply Fibre, NBN, Fixed Wireless Internet, VoIP, Event Wi-Fi, Electrical and Radio Communications to residential and businesses all over Adelaide and South Australia. Let us show you how fast we can get your internet working. We also specialise in servicing the black spots. To learn more, call us today or browse our website and view our plans. We’re here to help. We are 100% Adelaide based owned Licensed Carriers and Electrical Contractors and work with many local communities to provide high speed internet and electrical services. We have every part of the process covered with high quality, high capacity internet connections that are provisioned to your Home or Business. With a KernWi-Fi Installation, you can rest assured, knowing all our installers are fully insured, trained and qualified to Australian Standard to the highest levels. All KernWi-Fi Supplied equipment is Tested and Tagged to AS/NZS 3760:2010 Standard as per our Electrical License # PGE 308911.
Kontaktopplysninger
91 King William Street, Adelaide, 5000, ADELAIDE, Australia
- 08-7100-5432
- info@kernwifi.com.au
- kernwifi.com.au
4,9
Enestående
206 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Moving offices
Moving offices. Kern were in contact regularly with updates and to resolve any issues. Very happy with them and the pricing.
7. januar 2022
Svar fra KernWi-Fi Pty Ltd
Hi Pauline, thanks for your feed back! We are just a phone call away if you need us.. :)
Exchange functionality
It took some time for the issue to be addressed. Not sure if resolved, waiting for end user to test.
8. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Hi John and thanks for your feedback. The job ticket was opened at 13:04 06/12/21 and completed at 16:09 06/12/21. (3hrs)The issue is specific to Gmail email and its policies and not something which we normally see. I had actually tested with my own personal Gmail account and this worked. Let us know if it needs to be investigated further. Phil :)
Awesome service once again from…
Awesome service once again from Christine and the Kern tech team. Thanks for your help
1. desember 2021
Top work as always between Christine…
Top work as always between Christine and Simon things get sorted asap.
Love their work!!
26. november 2021
Router dropped configuration after a…
Router dropped configuration after a power spike and left us without comms.
Was able to speak to a Kern Tech direct and they diagnosed problem and had us back up and running in no time. Great team and great service.
Kevin
16. november 2021
Svar fra KernWi-Fi Pty Ltd
Hi Kevin, thanks for the great review..Glad we could assist in getting you up and running again quickly!
p.s. remember to get that UPS for your equipment :)
Fantastic communication and explanation…
Fantastic communication and explanation of the setup and procedure. Quick service and the installation was easy and a great experience. Recommend Kern very highly!
3. november 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Welcome aboard to KernWi-Fi and thanks for your great feedback.
We are always just a phone call away if you need us..
:)
Christine always on the ball!
Christine always on the ball!! Can’t wait to see if the broadband works??
26. oktober 2021
Svar fra KernWi-Fi Pty Ltd
Hi Norm, always happy to assist..
:)
A quick response that addresses my…
A quick response that addresses my request.
24. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Thanks Guy! Always here to help..
DREAM TEAM!!
11. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Always happy to support a local event. We are glad that KernWi-Fi was meet your expectations and that the event was successful :)
Phil
Phil, as usual handled the revamp of our upgraded systems and also integrated a new Printer, which has assisted greatly with my Home Office operations in a most professional manner.
2. oktober 2021
Svar fra KernWi-Fi Pty Ltd
Thanks Barry, glad that KernWi-Fi was able to help out as always!
Look forward in catching up for another fabulous pizza!
Phil
Highly recommended
They were the only internet provider in Adelaide that could give us Wifi at our home address. Which is absolutely ridiculous when we live in the inner suburbs of a capital. All other providers gave us one excuse or another but Kern just got on with it.
Good setup. Great service. I’ve never known a business personally call me before to advise about an upcoming service outage later that day.
Would highly recommend and wish I’d gone there first rather than waste my time with the larger companies. It would have saved a lot of hassle
12. september 2021
Svar fra KernWi-Fi Pty Ltd
Thanks Adam. As always, we are just a local call away to support you.
:)
If you want honesty ,go to Kern
My issue was dealt with a professional, efficient and pleasant manner. Highly recommended!!
11. september 2021
Kern wifi customer experience has been Excellent
Kern wifi customer experience has been a+ since first dealing with them. Follow up time is exceptional and give a personal touch, highly recommend
7. september 2021
Svar fra KernWi-Fi Pty Ltd
Hi Ben, great to work with you and support you with KernWi-Fi Fixed Wireless.
Nice to deal with someone who has…
Nice to deal with someone who has helped us for many years
23. juli 2021
Svar fra KernWi-Fi Pty Ltd
Hi Patrick, there is an open job ticket for this. Can you have Christine call support on 87100-5432 during working hours to complete the setup for you :)
prompt reply and issue is fixed…
prompt reply and issue is fixed instantly.
15. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Thanks Philip. As always, we are just a local call away to support you.
:)
Unwilling to assist with our WIFI issues
24. juni 2021
Svar fra KernWi-Fi Pty Ltd
Hi ATF, I attended onsite 11th June and advised what needed to be done and that you were going to speak to your partner and arrange some support time to resolved this. To-date we have not heard from you. If you can re-open your support ticket and request this, we would be more than happy to assist you.
:)
As always top service
18. juni 2021
We have recommended KernWiFi to others.
14. juni 2021
Svar fra KernWi-Fi Pty Ltd
Hi Roger and thanks!
:)
Great experience
8. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra KernWi-Fi Pty Ltd
Thanks Alex..
:)
Prompt and accurate responses
21. mai 2021
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