Elysia was the rep I talked with to day and was very helpful. She is professional, efficient and knowledgeable. Answered all my questions with the nicest disposition. P.S. Thanks Elysia M. Rome... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Vis mer
Selskapet har svart
I ordered product and was told it would ship in 1-2 days. When reached out, they said there was a problem but they had it resolved and it would ship soon. Still nothing. I checked again and said sa... Vis mer
The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.
Kontaktopplysninger
Madison Avenue 79, 10016, New York, USA
- keeps.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Do not buy from them
Do not buy from them, they will take your money and leave you wondering when you are getting your order. when you do call, they say to log into your account and answer the final questions. They will try to sell you ED meds- even if you don’t ask for it. I just wanted something for my hair.
Keeps.com sent me nothing in return of their response. Nothing from trust pilot.

Svar fra Keeps
I rescheduled my product for another…
I rescheduled my product for another date because of financial reasons, and it processed fine on my end. They charged me anyways and refuse to refund me even though I rescheduled prior to the due date. I emailed them first thing in the morning when I saw the charge, and theybdid nothing.

Svar fra Keeps
Fairly new user but very satisfied
Fairly new to Keeps, but their customer service stands out and I think that separates them from other companies in their space. I think I receive a fair amount of products and services for the price point and again, they make checking in extremely easy.

Svar fra Keeps
Fantastic Product
The results and the follow up is spectacular. If you have any questions, they are always just a click away.

Svar fra Keeps
Tuesday I had the blood work done and…
Tuesday I had the blood work done and spoke to there doctor. They wanted to prescribe me medication at 200 a month. Told them I wanted to wait and do some research. I ended finding a local doctor that would charge me 80 a month for the same medication. Any way it’s Friday and keeps charged me the 200 without my approval.

Svar fra Keeps
Keeps has some excellent hair growth…
Keeps has some excellent hair growth and hair care products at great prices.

Svar fra Keeps
Convulted ordering system
Convulted ordering system. Tried to pause, then restart and the system was too confusing. Gave up!

Svar fra Keeps
Don't
Forced to cancel after getting racing heart and headaches after 1 week. What an expensive waste

Svar fra Keeps
great service and product.
great customer service and the products are getting the work done.

Svar fra Keeps
Good pricing
Good pricing. Customer service superb. On time delivery. Very convenient

Svar fra Keeps
Don't trust
It started off good. Had a consult went and did the blood work and was ultimately put on TRT. After about 6 weeks I was finally starting to feel good, I had more energy and started to have a better opinion of myself. I had to go in for more blood work to get a refill and found they over shot the dose causing my testosterone to go too high, so instead of adjusting my dose they took me off of it and will not do TRT for me anymore. Its been 2 and a half weeks off of it now and feel like crap. Dont trust them and find somewhere local to you.

Svar fra Keeps
Scamming customers into unauthorized charges.
Having me update my information before I can update my plan. Which i did. I picked a New plan. And it said before shipping a blood test and a contact was needed. Didn't have that so ill continue the next day after I go to the pharmacy and get blood results.
Your company REACTIAVED and sending me a 6month supply of my OLD plan from 3 years ago.
Why ship me my old plan when im in the middle of that test and why state nothing will be shipped until spoken to a doctor when yall gonna do it anway.
Eventhough your website states nothing will get shipped until updating my info with the doctor. But yall did it anyway. When I asked for a refund you all just said "oh well. Sorry for the inconvenience." Keeps you are a horrible customer experience. Now im out 200+ for crap I can't use. I hope you all rot in hell freaking scammers.

Svar fra Keeps
Buyer Beware
Buyer Beware! This company had me meet with a “clinician” who would not tell me the price of treatment. They sent medication and charged my card almost $400. This is bait and switch. So far, customer service has only made excuses and, despite telling me a supervisor would call, sent several emails telling me they weren’t going to do anything.
Do not use this company. Do not. Look elsewhere.

Svar fra Keeps
I was looking for testosterone…
I was looking for testosterone supplement they recommended I try to make my own testosterone or increase it. I said OK sat down with the clinician reviewed and said we'll do a test follow up well receive the medicine. I realize they're gonna send me two months of medicine and only charge you for one that's deceiving really to me so I don't like having to take a pill every day and I'd rather just do an injection once a week ask for my money back they say no my money back is because they charge me for the second month and I had no idea, I wondered why I got 59 pills but I thought it was the promotion that I signed up for which I never received a promotion back so just another shit company

Svar fra Keeps
Terrible customer service
Terrible customer service. They just send you product year after year and change what they send you. When the change didn’t work I was stuck with $100’s of bad product. They don’t take returns, no discussion. Just out of luck.
Try any other solution. They are terrible

Svar fra Keeps
They won’t stop emailing me
They won’t stop emailing me. I have asked repeatedly for them to stop. There is no unsubscribe option in the email.

Svar fra Keeps
Keeps is a scam
Keeps is a scam. I ordered their hair growth product and canceled the order within less than 12 hours. Despite this, I was told their pharmacy had already processed the prescription and that my order could not be canceled.
I then stated that I would refuse delivery and return the product, but their customer service informed me that returns were not allowed because it was a prescription item. I contacted the company multiple times and was repeatedly told the matter would be escalated for a refund review. Shortly thereafter, I received an email stating they would not issue a refund.
This level of customer service is unacceptable. I made every reasonable effort to cancel the order promptly and resolve the matter professionally, yet the company refused to provide any meaningful assistance or flexibility.
I will never do business with them again. Consumers should think twice before ordering — because they’ll definitely “Keep” your money.

Svar fra Keeps
Extremely Frustrating Experience
Extremely frustrating experience with Keeps. I was Immediately charged $150 before a doctor reviewed my profile. Once they did, they approved and fulfilled the prescription almost immediately and listed a long list of concerning side effects and claimed that 2 of the products in my treatment plan weren’t FDA approved, without giving me any reasonable opportunity to review the listed side effects and decide whether I actually wanted to proceed. After reading through the side effects, I messaged the doctor saying I did NOT want to continue and immediately canceled through the website, yet the order was still fulfilled anyway. Customers should absolutely have the ability to review and assess the prescription and side effects before being locked into a shipment. I reached out to support to request a refund and they refused. Very misleading and disappointing experience.

Svar fra Keeps
Great products
Great products. Great customer service. Great communication. Any concerns I've had, just quick questions, were responded to quickly. Been using their products for over a year and a half and will continue to use them.

Svar fra Keeps
Feels like a scam
They promise results. They deliver nothing. Customer service is slow. No refunds. No real doctors. Avoid Keeps

Svar fra Keeps
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







