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KEENS Belfast - KEENS Belfast Anmeldelser 

227
•
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

186 Albertbridge Road, BT5 4GS Belfast, Antrim, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We had a wonderful experience shopping in Keens furniture store. So many items/colour schemes to choose from with no sales pressure. All of the staff were very polite & very knowledgeable about t... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We had a very good experience the shop assistant was extremely helpful. When we were picking our furniture ordering and sorting a delivery time . There was an excellent choice of furniture , would... Vis mer


Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Butikk med stuemøbler
  4. Madrassbutikk
  5. Møbeltilbehør
  6. Sofabutikk
  7. Soveromsmøbler

Skrevet av virksomheten

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Kontaktopplysninger

  • 186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Storbritannia

  • 02890453310

4,9

Enestående

TrustScore 5 av 5

227 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(227)

357 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service.

I contacted Keens by phone as I'd sourced a kitchen bar stool on their website after being let down by a local supplier in Dublin. They couldn't have been more helpful and accommodating.

8. juli 2025
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Susan thank you for such a great review. We are delighted you had such a good experience with KEENS, Belfast and appreciate your kind words.

Vurdert til 5 av 5 stjerner

Staff all very pleasant.

Staff all very pleasant.
Held sofa until my decorating finished.
Delivery removed their shoes to protect new carpet.

15. oktober 2025
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Great review thank you Janice! Enjoy your new sofa …I love the colour you chose!

Vurdert til 5 av 5 stjerner

Excellent shopping experience

Excellent shopping experience. Staff in the showroom polite and extremely helpful. Delivery of sofa and chair was timely and delivery staff were very respectful of my home and me. Thank you

2. oktober 2025
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Moya thank you for purchasing recently from KEENS, Belfast and for your kind words. We are delighted that you had a great all round experience and look forward to your next visit

Vurdert til 5 av 5 stjerner

new bed

Bed and mattress arrived promptly and the guys assembled it efficiently and took away all packaging materials. Love the ottoman bed and the mattress is very comfortable.

18. september 2025
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Alison many thanks for the comments! It is great that you have a good comfortable mattress. Our delivery guys are efficient and respectful we have a great team. Thank you and trust we will see you in store in the future

Vurdert til 5 av 5 stjerner

Place to shop

Helpful in all matters shop easy to look around.

10. november 2025
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Thank you James hope to see you in the future

Vurdert til 5 av 5 stjerner

Can’t be faulted at all.

very, very helpful staff. I was very indecisive when picking my sofas and the salesman was happy to wait ages for me to make my decision and didn’t rush me. Never had such good delivery men they took their shoes off to avoid getting my cream carpet dirty and took off all wrapping in the tile hallway as it was really raining and the wrapping was wet. Couldn’t faulr any of their staff throughout the whole procedure.

11. november 2025
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Hi Joanna thank you for the great comments! We love helping our customers with their choices and understand it can take some time to make the final decision! The delivery team are so considerate and respectful toward our customers homes with many people commenting on their great approach. Hope to see you again in the future

Vurdert til 5 av 5 stjerner

Definitely a 5* review for Keen's

Definitely a 5* review for Keen's in Belfast. A beautiful shop with quality furniture. The staff are so lovely and go out of there way to advise and help!! My purchase was two "Stress less" sofa's which are very expensive so obviously I had to check around to try to get the best price! Keen's were the best value out of all ..I would absolutely recommend Keen's for service quality and price!!!

11. november 2025
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Yvonne thank you so much for your kind words! I am so glad you had such a good experience with us at KEENS, Belfast. I hope you are enjoying the comfort and luxury of the new Stressless sofas! Hope to see you again in the future.

Vurdert til 5 av 5 stjerner

Excellent service delivery and…

Excellent service delivery and installation all packaging removed. Great price and ordered two mire chairs in the colour we wanted was told lead time which was exact

22. oktober 2025
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Thank you Andy for your great review! We appreciate you sharing your recent visit and we will look forward to seeing you again in the future.

Vurdert til 5 av 5 stjerner

We had bought sofas from Keens previously

We had bought a few sofas from Keens about 7 years and very recently one of the sofas electrics failed. My husband contacted Keens for advice and they very quickly contacted the manufacture on our behalf and then came back to us with possible solutions one which was to order new buttons for the motors which they ordered from the manufacturer and they were delivered to our home free with no cost to us. Subsequently we were able to fit the buttons and the electric sofa has been working perfectly since. The service from Keens has been nothing short of outstanding and they went above and beyond in terms of their aftercare service . We would be happy to recommend Keens to anyone wishing to purchase a sofa and furniture.

4. september 2025
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Hi Anita thank you! We value our customers choosing to purchase their furniture from us and we always offer advice and help if we can. The service team are exceptional and it is lovely when they are recognised for all they do.

Vurdert til 5 av 5 stjerner

Great service

Great service in shop advising us for new dining table and chairs. Didn't take too long to arrive. Delivery reliable and we're happy with our choice.

1. oktober 2025
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Great comments on your recent experience! Thank you so much for taking the time to review we hope you are enjoying your new table and chairs.

Vurdert til 5 av 5 stjerner

First class

Staff in Keens Belfast were very friendly and helpful when I bought my new table and chairs,they kept me informed as to when I could expect delivery and also offered to store my order for me if I wasn’t ready for it when it arrived as I was moving house. Delivery was as promised and the two delivery people were polite and efficient. I would not hesitate to shop at Keens in the future.

5. august 2025
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Janet thank you we are delighted that you experienced the great service we offer from all members of our team. Enjoy your new table and chairs and we look forward to your next visit to the showroom.

Vurdert til 5 av 5 stjerner

A Great Shopping Experience

Firstly, the store is fantastic to walk around..The member of staff (i can't remember his name) was very helpful and answered any questions I had.. From beginning to end including delivery, Excellent service...Thank you Keens

25. august 2025
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Thank you for the great feedback! We are consistently working on the display in store and are so glad you enjoyed your visit with us,

Vurdert til 5 av 5 stjerner

Beautiful shop

Beautiful shop. Lots of quality, furniture. Food for thought. Eventually chose a table in the outlet store which suited where we needed perfectly.Staff in both stores were so friendly. A pleasure to shop here.
Delivery was as equally professional. Very courteous. Assembled the table for us expertly even putting extra pads on the legs to protect our floor. So rare to find service like this. Couldn’t recommend this shop enough ….
We love the table.!!!
Thank you, a throughly enjoyable experience from start to finish

6. november 2025
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Thank you it is fantastic when we receive such a great review and we are delighted your experience was so good in both of our stores. Enjoy your new table and thank you again for the great recommendation.

Vurdert til 5 av 5 stjerner

Good customer service when we purchased…

Good customer service when we purchased and followed up when our furniture arrived in the store.
The delivery team were friendly and helpful.
We were impressed with negotiating the hall which was a tight squeeze. Very professional.

4. november 2025
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Thank you so much Lindsay for taking the time to share your experience. We have a great team and are delighted the delivery guys were able to negotiate your space ..they are excellent! Enjoy your new chair!

Vurdert til 5 av 5 stjerner

NEW SOFAS

The whole purchased process was first class from start to finish And the Delivery service was excellent Recommend Keens to anyone

6. november 2025
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Recommendations are what we love the most!
Thank you Jeffrey It means a lot that you took the time to share your experience. Your new ERCOL sofas look perfect in your home. We look forward to welcoming you again soon.

Vurdert til 5 av 5 stjerner

All good

All good, so it is!

4. november 2025
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Couldn't have said it better myself.
Thanks for the 5-star review Neal and we hope to see you again soon.

Vurdert til 4 av 5 stjerner

Would recommend

I don't usually give reviews but the delivery team in particular with Keens were amazing
They went that extra mile to ensure I was happy with the assembly and position of the furniture
They were respectful of my home, laying floor cover down to protect the surface
Thank you so much to all Keens staff!

5. november 2025
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Hi Kim,
Thank you so much for your kind words and taking the time to leave us a review! We’re delighted to hear you had a great experience with us. We truly appreciate your support and hope to welcome you back again soon.

Vurdert til 5 av 5 stjerner

All round great service

The staff were friendly and very helpful from start to finish, and the price was good! The delivery staff were also brilliant, wrapping our old (very heavy) mattress and bringing it downstairs ready for disposal.

6. oktober 2025
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Hi Sarah,
We've said it before and we will say it again we really have the best delivery team. Thank you so much for taking the time to leave us this review. We hope you are now having the best nights sleep on your new mattress.

Vurdert til 5 av 5 stjerner

Great professional and friendly…

Great professional and friendly service. Would highly recommend them.

4. november 2025
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Eimear thank you so much for your recommendation and 5-star review! We’re delighted to hear you had a great experience with us. We truly appreciate your support and hope to see you back again soon.

Vurdert til 5 av 5 stjerner

Quality goods great service no hassle…

Quality goods great service no hassle delivery great all round experience

4. november 2025
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Svar fra KEENS Belfast - KEENS Belfast

Hi Maurice,
Service is our main focus. We are so glad you had a great experience with us. It means a lot that you took the time to leave us this review. We hope you are enjoying your new sofa and look forward to welcoming you again soon.

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