We had a wonderful experience shopping in Keens furniture store. So many items/colour schemes to choose from with no sales pressure. All of the staff were very polite & very knowledgeable about t... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Vis mer
Selskapet har svart
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Vis mer
Selskapet har svart
We had a very good experience the shop assistant was extremely helpful. When we were picking our furniture ordering and sorting a delivery time . There was an excellent choice of furniture , would... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Kontaktopplysninger
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Storbritannia
- 02890453310
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service.
I contacted Keens by phone as I'd sourced a kitchen bar stool on their website after being let down by a local supplier in Dublin. They couldn't have been more helpful and accommodating.

Svar fra KEENS Belfast - KEENS Belfast
Staff all very pleasant.
Staff all very pleasant.
Held sofa until my decorating finished.
Delivery removed their shoes to protect new carpet.

Svar fra KEENS Belfast - KEENS Belfast
Excellent shopping experience
Excellent shopping experience. Staff in the showroom polite and extremely helpful. Delivery of sofa and chair was timely and delivery staff were very respectful of my home and me. Thank you

Svar fra KEENS Belfast - KEENS Belfast
new bed
Bed and mattress arrived promptly and the guys assembled it efficiently and took away all packaging materials. Love the ottoman bed and the mattress is very comfortable.

Svar fra KEENS Belfast - KEENS Belfast

Svar fra KEENS Belfast - KEENS Belfast
Can’t be faulted at all.
very, very helpful staff. I was very indecisive when picking my sofas and the salesman was happy to wait ages for me to make my decision and didn’t rush me. Never had such good delivery men they took their shoes off to avoid getting my cream carpet dirty and took off all wrapping in the tile hallway as it was really raining and the wrapping was wet. Couldn’t faulr any of their staff throughout the whole procedure.

Svar fra KEENS Belfast - KEENS Belfast
Definitely a 5* review for Keen's
Definitely a 5* review for Keen's in Belfast. A beautiful shop with quality furniture. The staff are so lovely and go out of there way to advise and help!! My purchase was two "Stress less" sofa's which are very expensive so obviously I had to check around to try to get the best price! Keen's were the best value out of all ..I would absolutely recommend Keen's for service quality and price!!!

Svar fra KEENS Belfast - KEENS Belfast
Excellent service delivery and…
Excellent service delivery and installation all packaging removed. Great price and ordered two mire chairs in the colour we wanted was told lead time which was exact

Svar fra KEENS Belfast - KEENS Belfast
We had bought sofas from Keens previously
We had bought a few sofas from Keens about 7 years and very recently one of the sofas electrics failed. My husband contacted Keens for advice and they very quickly contacted the manufacture on our behalf and then came back to us with possible solutions one which was to order new buttons for the motors which they ordered from the manufacturer and they were delivered to our home free with no cost to us. Subsequently we were able to fit the buttons and the electric sofa has been working perfectly since. The service from Keens has been nothing short of outstanding and they went above and beyond in terms of their aftercare service . We would be happy to recommend Keens to anyone wishing to purchase a sofa and furniture.

Svar fra KEENS Belfast - KEENS Belfast
Great service
Great service in shop advising us for new dining table and chairs. Didn't take too long to arrive. Delivery reliable and we're happy with our choice.

Svar fra KEENS Belfast - KEENS Belfast
First class
Staff in Keens Belfast were very friendly and helpful when I bought my new table and chairs,they kept me informed as to when I could expect delivery and also offered to store my order for me if I wasn’t ready for it when it arrived as I was moving house. Delivery was as promised and the two delivery people were polite and efficient. I would not hesitate to shop at Keens in the future.

Svar fra KEENS Belfast - KEENS Belfast
A Great Shopping Experience
Firstly, the store is fantastic to walk around..The member of staff (i can't remember his name) was very helpful and answered any questions I had.. From beginning to end including delivery, Excellent service...Thank you Keens

Svar fra KEENS Belfast - KEENS Belfast
Beautiful shop
Beautiful shop. Lots of quality, furniture. Food for thought. Eventually chose a table in the outlet store which suited where we needed perfectly.Staff in both stores were so friendly. A pleasure to shop here.
Delivery was as equally professional. Very courteous. Assembled the table for us expertly even putting extra pads on the legs to protect our floor. So rare to find service like this. Couldn’t recommend this shop enough ….
We love the table.!!!
Thank you, a throughly enjoyable experience from start to finish

Svar fra KEENS Belfast - KEENS Belfast
Good customer service when we purchased…
Good customer service when we purchased and followed up when our furniture arrived in the store.
The delivery team were friendly and helpful.
We were impressed with negotiating the hall which was a tight squeeze. Very professional.

Svar fra KEENS Belfast - KEENS Belfast
NEW SOFAS
The whole purchased process was first class from start to finish And the Delivery service was excellent Recommend Keens to anyone

Svar fra KEENS Belfast - KEENS Belfast
Would recommend
I don't usually give reviews but the delivery team in particular with Keens were amazing
They went that extra mile to ensure I was happy with the assembly and position of the furniture
They were respectful of my home, laying floor cover down to protect the surface
Thank you so much to all Keens staff!

Svar fra KEENS Belfast - KEENS Belfast
All round great service
The staff were friendly and very helpful from start to finish, and the price was good! The delivery staff were also brilliant, wrapping our old (very heavy) mattress and bringing it downstairs ready for disposal.

Svar fra KEENS Belfast - KEENS Belfast
Great professional and friendly…
Great professional and friendly service. Would highly recommend them.

Svar fra KEENS Belfast - KEENS Belfast
Quality goods great service no hassle…
Quality goods great service no hassle delivery great all round experience

Svar fra KEENS Belfast - KEENS Belfast
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