We had a wonderful experience shopping in Keens furniture store. So many items/colour schemes to choose from with no sales pressure. All of the staff were very polite & very knowledgeable about t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Vis mer
Selskapet har svart
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Vis mer
Selskapet har svart
We had a very good experience the shop assistant was extremely helpful. When we were picking our furniture ordering and sorting a delivery time . There was an excellent choice of furniture , would... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Kontaktopplysninger
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Storbritannia
- 02890453310
4,9
Enestående
227 anmeldelser
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Har svart på 50 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful staff
Very helpful staff, both instore and delivery. Delighted with products purchased, which fit in well with my revamped living room. Costs reasonable.
Delivery staff were extremely careful to ensure no damage to my house bringing in furniture, and very clean - removing shoes and placing coverings down to protect my floor.
18. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Michelle, thank you so much! We are really pleased that you had such a good experience with our entire team. It is always lovely to receive such great feedback for everyone at KEENS, Belfast.
Amazing product range and fantastic…
Amazing product range and fantastic customer service! Delivery guys were very polite, professional and made sure to protect my floors when delivering my new sofa! Which is absolutely gorgeous and fantastic quality!
23. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Nicola, we are delighted you enjoyed the full experience with us! Thank you so much for choosing KEENS, Belfast and enjoy your fabulous new sofa!
First class experience. From the layout of the shop to the…
From the layout of the shop to the ordering, delivery on time and the helpfulness of the delivery men overall a first class experience. We have shopped in Keens many times and will continue to do so.
23. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Peter, thank you for your lovely review! We are delighted to hear you had a first-class visit with us and appreciate your continued support. It is always lovely to receive such great comments!
Present staff in store very helpful.
23. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
David, thank you for the review. We really appreciate your kind words
Svar fra KEENS Belfast - KEENS Belfast
Diane, thank you for such a great review!
Svar fra KEENS Belfast - KEENS Belfast
Five Stars for great service! Thank you Sam
Very good information at the time of…
Very good information at the time of purchase
Good updates on progress of order
Efficient delivery
Helpful delivery team who left everything in the correct place and removed all packaging
18. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Wilma, thank you so much. It is great to hear KEENS, Belfast, kept you up to date throughout your purchase, and as often mentioned, our delivery guys were great!
Svar fra KEENS Belfast - KEENS Belfast
5 Star review! Fantastic, thank you so much, Nigel.
Helpful staff
Helpful staff, good quality items which were available to collect at the designated time and place.
16. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Lovely review, thank you, William! Hope to see you again
Excellent products
Excellent products. Extremely pleasant and knowledgeable staff.
Overall a great shopping experience and follow up .
16. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Ken, what a lovely review. We are delighted that you had such a positive experience with KEENS, Belfast. Our sales team love to help our customers make the right decision when choosing furniture by providing all necessary information on the Brands we have. Thank you
Very helpful staff
Very helpful staff, ordering was easy. Excellent communication regarding delivery and the delivery people were lovely.
16. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Aoife, what a nice review! Thank you for taking the time to share your experience with us. Our delivery team are regularly highlighted in a great way in the feedback we receive! Thank you
Great Service
15. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Thank you, James, for your kind review!
I can highly recommend Keens
I can highly recommend Keens . The staff in store were extremely helpful without being pushy, very knowledgable and friendly. Delivery was organised and prompt . I was away when sofas were delivered and the delivery driver contacted me by phone , giving me advice on delivery etc . Keens gave customer service nailed , just how it should be !
12. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Eleanor, thank you so much for the lovely feedback on your recent experience at KEENS! We are so glad you enjoyed choosing your new sofas with us and found our team knowledgeable and friendly. The team likes to ensure customers take time to choose what will suit their needs best, whilst being on hand to help with any questions they may have. Thank you!
First class
First class, item ordered online and delivered to my home the following day. Item was exactly as described, well packaged and great communication from the shop.
1. november 2025
Svar fra KEENS Belfast - KEENS Belfast
James, thank you so much for the lovely review! We are so pleased to hear that everything went well with your order and appreciate you sharing your experience with KEENS.
Svar fra KEENS Belfast - KEENS Belfast
Fiona 5 Stars! Fantastic, thank you so much
Had a great experience the moment we…
Had a great experience the moment we arrived into Keens. Denise was very helpful and pleasant to deal with, nothing was a problem for her. Was very pleased with our furniture when it arrived. Thanks again. Would definitely buy here again.
10. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Donald and Jackie, thank you for such a lovely review! We are delighted that you had such a great experience with KEENS. It was an absolute pleasure to help you with the choices you made, and everything looks fantastic in your lovely home. The coffee table will just finish the look perfectly! Hope to see you again soon
Delivery of living room suite.
Delivery was very efficient and good respect shown for property.
Well mannered and courteous team.
11. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Paul, thank you for the great review! KEENS delivery team are consistently praised for their respectful and professional approach. We are very proud of all of them! Thank you, and we look forward to seeing you again
Lovely new sofas
Had seen the sofas I liked in a different shop but didn't get any help from staff there. Decided to go keens and saw lots on offer. Ordered the sofas I liked. Nice and easy and got them delivered this week. Great staff in store and a big thanks to Cathy for all her help. Delivery men were great, so pleasant and helpful especially considering they had to take the sofas up 2 flights of stairs without a lift. Thanks so much. Am really happy with sofas.
11. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Thank you for your great review! Cathy will be delighted to receive your feedback as she loves helping our customers find exactly what they are looking for. Once again, our delivery team received such lovely comments …thank you and enjoy your new sofas.
Svar fra KEENS Belfast - KEENS Belfast
Elizabeth, thank you for the lovely 5 Star review!
Keen's - Excellent staff and furniture
Denise was very helpful while we were choosing settees for our lounge. She was very patient while we finally chose from Keen's very wide selection. Her advice, particularly on potential colours, was very useful and we didn't feel pushed into making any purchases.
Mandy and Colin McEvoy
9. desember 2025
Svar fra KEENS Belfast - KEENS Belfast
Mandy and Colin, what a lovely review, thank you so much! We have a great selection at KEENS, and finalising your choice from the many options available can be difficult! It’s great to hear that Denise was able to help in the process. We will look forward to seeing you in the future.
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