KCOM Anmeldelser 3 943

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just had KCOM instal full fibre today. Only been in a few hours but so far working perfectly. A special mention has to go to the two engineers, Blake and Ellis. In what were really atrocious condition... Vis mer

Vurdert til 5 av 5 stjerner

KCOM have had really good communication with us from the start, and I have had the opportunity to ask questions throughout the whole process. On installation day, Blake and Ellis came at 8am promptly,... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

£40 a month for a 100 mb/s and its frequently dropping out, or I'm getting speeds between 10-40mb/s. try making a complaint or getting through to someone once your a customer, verbal only ( hand no re... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ellis and Blake have just upgraded our internet. They were brilliant dealing with non tech savvy people. Polite, helpful and professional. We would recommend all aspects of Kcom.

Selskapet har svart

Informasjon om virksomheten

  1. Internettleverandør

Skrevet av virksomheten

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

With no internet to the property

With no internet to the property, an engineer was quickly despatched the following day. The problem was quickly and effectively resolved with the engineer providing succinct explanations and purposeful reassurances as he methodically tested the router set-up and connection. Fault soon diagnosed at the cabinet and resolved. Offered good, sound advice too on being quizzed about other aspects!

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Graham.

Thank you for sharing your experience - we’re glad it’s been a good one.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Blake and Ellis did a clean and tidy…

Blake and Ellis did a clean and tidy job of installing my KCom Wi-Fi.Made sure I was up and running before they left.first class job,fist.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning John.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Full Fibre Install

Everything was easy from start to finish.
Engineers turned up when expected and were very informative.
Tidied everything up afterwards

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Duncan.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Jake and Matt are great engineers

Jake and Matt are great engineers, very tidy, helpful and fast. Really impressed with the install- thanks guys

17. april 2026
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Svar fra KCOM

Good morning Lisa.

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

The installers Ellis and Blake were…

The installers Ellis and Blake were very friendly and efficient. Care was taken with the instalation through my garden and all mess was cleaned . Everything was explained, and as we didn't know how connect the TV to the new Internet this was all done for us.

17. april 2026
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Svar fra KCOM

Good morning Chris.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Vurdert til 3 av 5 stjerner

MRS P

It's not that I like or dislike It's just that I cannot say anything at this moment unt
il I experience something for myself. By the way I have not had anything connected yet it doesn't even go live until the 5th of may 2026 so stop asking me about a review for anything because I can't tell you anything

17. april 2026
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Svar fra KCOM

Good morning Paula.

Thanks for your review. We’d like to learn more about your experience and have requested your contact details. You’re also welcome to get in touch with us directly.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Happy Customer

Absolutely superb and faultless install by Greg and Jason. Went like a breeze.

16. april 2026
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Svar fra KCOM

Good morning Simon.

We’re grateful for your support and thrilled you’re enjoying our service.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Matt and Jake were brilliant

Matt and Jake were brilliant, quick and done a nice tidy job, great lads

16. april 2026
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Svar fra KCOM

Good morning Aidan.

Thank you for sharing your experience - we’re glad it’s been a good one.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

My installation of full fibre 500 KCom

My installation of full fibre 500 by KCom went smoothly & efficiently. The 2 installers were polite, informative & cleared up after themselves. Inspite of digging a channel across the garden gravel, grass & block paving, you could hardly tell it had happened. It’s a very narrow channel & they put back to restore original as much as possible. Even shoes were taken off inside!
The speeds exceeded the promises & I am delighted with the result. Thank you 😄

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Elaine.

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

Vurdert til 3 av 5 stjerner

Engineer installation friendly

Engineer installation friendly, polite and attentive.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Mrs Sellick.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Vurdert til 1 av 5 stjerner

💩CON ARE THE MOST UNRELIABLE EXPENSIVE…

💩CON ARE THE MOST UNRELIABLE EXPENSIVE PHONE COMPANY IN THIS COUNTRY THEY 😑 CHARGE £70 FOR BASIC FIBRE BROADBAND AND MOST OF THE TIME IT DOESNT EVEN WORK AS LIGHTSTREAM IS DEADSTREAM! IF YOU HAVE AN ENGINEER APPOINTMENT BOOKED THEY WONT TURN UP YOU SIT THERE LIKE A FOOL IT GETS TO EVENING SO YOU RING THEM UP AND HAVE A GO AT THEM!! SO WHAT DO YOU DO WELL YOU PLACE A LOVELY LITTLE CEASE ORDER WITH BT AND FOR HALF YOU WERE PAYING 💩CON YOU GET 1GB FULL FIBRE BROADBAND TELEPHONE ☎️ SERVICE AND DIGITAL TV 📺 SAVING YOURSELF AN ABSOLUTE FORTUNE ON 💩CONs rip off CON ARTISTS prices as its over the MONOPOLY is no more and everyone are coming into Hull to kick 💩CONs bloody PHAT GREEDY ARSE JUST DUMP THEM DONT PHONE THEM TO SAY YOURE LEAVING JUST PHONE 0800 800 150 now placing that LOVELY LITTLE CEASE ORDER you will be glad you did 😀 as the absolute fortune you save by never ever 😀 using these FOOLS again!

23. august 2025
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Vurdert til 5 av 5 stjerner

Knowledgeable

Knowledgeable, efficient and effective information given. Easily understood with excellent command of language. Friendly disposition.

15. april 2026
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Svar fra KCOM

Good morning Julie.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

Vurdert til 4 av 5 stjerner

Ordered KCOM online

Ordered KCOM online, a good price I’m yet to receive the box and have installed, so will leave a further review once my internet service has been installed and I can comment on the installation and quality of the full service provided!

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Chris.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Very friendly and helpful lady who…

Very friendly and helpful lady who informed me what was the correct package for me and told me all I wanted to know

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Tony.

Thank you for your kind words - we’re delighted you’re happy with our service.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Just had full fibre installed

Just had full fibre installed. Blake and Ellis were brilliant and did an excellent job, very clean and tidy explaining everything they were doing all along. They had to take up the block paving outside but they replaced it back perfectly. Good job well done.

14. april 2026
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Svar fra KCOM

Good morning Steve.

Thank you for sharing your experience - we’re glad it’s been a good one.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Professional from the beginning

Professional from the beginning with all options clearly outlined. Did not feel under any pressure at any time and the engineer who installed the WiFi was timely, efficient and professional throughout.

10. november 2025
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Svar fra KCOM

Good morning Colin.

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Thanks Corey & Adam for a perfect…

Thanks Corey & Adam for a perfect experience ⭐️⭐️⭐️⭐️⭐️

18. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Sandra.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv