Just had KCOM instal full fibre today. Only been in a few hours but so far working perfectly. A special mention has to go to the two engineers, Blake and Ellis. In what were really atrocious condition... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
KCOM have had really good communication with us from the start, and I have had the opportunity to ask questions throughout the whole process. On installation day, Blake and Ellis came at 8am promptly,... Vis mer
Selskapet har svart
£40 a month for a 100 mb/s and its frequently dropping out, or I'm getting speeds between 10-40mb/s. try making a complaint or getting through to someone once your a customer, verbal only ( hand no re... Vis mer
Selskapet har svart
Ellis and Blake have just upgraded our internet. They were brilliant dealing with non tech savvy people. Polite, helpful and professional. We would recommend all aspects of Kcom.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
Kontaktopplysninger
37 Carr Lane, HU1 3RE, Hull, Storbritannia
- 01482 602555
- question@kcom.com
- kcom.com/home
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
With no internet to the property
With no internet to the property, an engineer was quickly despatched the following day. The problem was quickly and effectively resolved with the engineer providing succinct explanations and purposeful reassurances as he methodically tested the router set-up and connection. Fault soon diagnosed at the cabinet and resolved. Offered good, sound advice too on being quizzed about other aspects!

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Blake and Ellis did a clean and tidy…
Blake and Ellis did a clean and tidy job of installing my KCom Wi-Fi.Made sure I was up and running before they left.first class job,fist.

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Full Fibre Install
Everything was easy from start to finish.
Engineers turned up when expected and were very informative.
Tidied everything up afterwards

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Jake and Matt are great engineers
Jake and Matt are great engineers, very tidy, helpful and fast. Really impressed with the install- thanks guys

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The installers Ellis and Blake were…
The installers Ellis and Blake were very friendly and efficient. Care was taken with the instalation through my garden and all mess was cleaned . Everything was explained, and as we didn't know how connect the TV to the new Internet this was all done for us.

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MRS P
It's not that I like or dislike It's just that I cannot say anything at this moment unt
il I experience something for myself. By the way I have not had anything connected yet it doesn't even go live until the 5th of may 2026 so stop asking me about a review for anything because I can't tell you anything

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Blake and Ellis where very friendly and…
Blake and Ellis where very friendly and very helpful

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Happy Customer
Absolutely superb and faultless install by Greg and Jason. Went like a breeze.

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Matt and Jake were brilliant
Matt and Jake were brilliant, quick and done a nice tidy job, great lads

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My installation of full fibre 500 KCom
My installation of full fibre 500 by KCom went smoothly & efficiently. The 2 installers were polite, informative & cleared up after themselves. Inspite of digging a channel across the garden gravel, grass & block paving, you could hardly tell it had happened. It’s a very narrow channel & they put back to restore original as much as possible. Even shoes were taken off inside!
The speeds exceeded the promises & I am delighted with the result. Thank you 😄

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Engineer installation friendly
Engineer installation friendly, polite and attentive.

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💩CON ARE THE MOST UNRELIABLE EXPENSIVE…
💩CON ARE THE MOST UNRELIABLE EXPENSIVE PHONE COMPANY IN THIS COUNTRY THEY 😑 CHARGE £70 FOR BASIC FIBRE BROADBAND AND MOST OF THE TIME IT DOESNT EVEN WORK AS LIGHTSTREAM IS DEADSTREAM! IF YOU HAVE AN ENGINEER APPOINTMENT BOOKED THEY WONT TURN UP YOU SIT THERE LIKE A FOOL IT GETS TO EVENING SO YOU RING THEM UP AND HAVE A GO AT THEM!! SO WHAT DO YOU DO WELL YOU PLACE A LOVELY LITTLE CEASE ORDER WITH BT AND FOR HALF YOU WERE PAYING 💩CON YOU GET 1GB FULL FIBRE BROADBAND TELEPHONE ☎️ SERVICE AND DIGITAL TV 📺 SAVING YOURSELF AN ABSOLUTE FORTUNE ON 💩CONs rip off CON ARTISTS prices as its over the MONOPOLY is no more and everyone are coming into Hull to kick 💩CONs bloody PHAT GREEDY ARSE JUST DUMP THEM DONT PHONE THEM TO SAY YOURE LEAVING JUST PHONE 0800 800 150 now placing that LOVELY LITTLE CEASE ORDER you will be glad you did 😀 as the absolute fortune you save by never ever 😀 using these FOOLS again!
Knowledgeable
Knowledgeable, efficient and effective information given. Easily understood with excellent command of language. Friendly disposition.

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Ellis and Blake installed our Broadband…
Ellis and Blake installed our Broadband yesterday they did a Brilliant Job Thank you

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Ordered KCOM online
Ordered KCOM online, a good price I’m yet to receive the box and have installed, so will leave a further review once my internet service has been installed and I can comment on the installation and quality of the full service provided!

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Very friendly and helpful lady who…
Very friendly and helpful lady who informed me what was the correct package for me and told me all I wanted to know

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early days but ordering process was…
early days but ordering process was very slick

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Just had full fibre installed
Just had full fibre installed. Blake and Ellis were brilliant and did an excellent job, very clean and tidy explaining everything they were doing all along. They had to take up the block paving outside but they replaced it back perfectly. Good job well done.

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Professional from the beginning
Professional from the beginning with all options clearly outlined. Did not feel under any pressure at any time and the engineer who installed the WiFi was timely, efficient and professional throughout.

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Thanks Corey & Adam for a perfect…
Thanks Corey & Adam for a perfect experience ⭐️⭐️⭐️⭐️⭐️

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