we have not received our order - it is stuck at DHL delivery room. I spoke to your customer services operator yesterday and was told the complaint would be escalated by yourselves but as yet i have h... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I would like to sincerely thank Karaca customer service. They called me without me even trying to reach them. I have always preferred this brand because I trust its quality, and I will continue to do... Vis mer
Selskapet har svart
The product arrived in perfect condition and looks really nice with a great design. The blue light while it’s keeping things warm gives off a cozy vibe, almost like having an aquarium at home :)
Selskapet har svart
İlk defa siparişimde bir problem yaşamadım daha önceki siparişimde çok problemler yaşadım ya eksik geldi ya yanlış geldi teslim edilmediği halde teslim edildi denildi ama bu son siparişimde eksiksiz t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Karaca
Skrevet av virksomheten
Karaca is in Hollywood
Karaca proudly made its distinguished debut in Hollywood this year during awards season, where The Karaca Red Carpet Dinnerware Collection, graced the tables of the stars. The exclusive Karaca Red Carpet Collection, featured at these star-studded events, is now available in stores and online for all to enjoy.
Hull City x Karaca
Karaca’s strategic partnership with Hull City transcends the boundaries of the pitch with the naming of "The Karaca Circle Restaurant" within Hull City’s Stadium where fans can now enjoy a great meal served on Karaca’s contemporary, timeless, and chic designs.
This partnership not only reflects Karaca’s commitment to excellence, but underscores its dedication to nurturing community involvement.
About
Since 1973, Karaca has been the top global brand in home, design, and lifestyle, inspiring and innovating everyday moments. Our products represent a fusion of brilliant engineering, artisanal craftsmanship, and thoughtful designs aimed at enhancing your daily experiences. Whatever your needs, Karaca products and services will inspire creativity and enjoyment, blending cutting-edge technology with friendly & familiar features. Join us, as we set the standard for quality, style, and value.
Discover our Categories
Air Fryers Small Appliances Tableware & Drinkware Cookware & Bakeware Kitchenware Home Decor Shop Offers
Free Delivery when you spend £60 or more
90 Days ReturnsFree Return within 90 Days
Pay Your WayApple Pay
Google Pay
Pay-in-3 with Klarna
Paypal
Credit Card
Stores
📍 Karaca Tottenham Hale Retail Park
Tottenham Hale Retail Park Unit 8, Broad Ln, London N15 4QD, United Kingdom
📍 Karaca Westfield London
Westfield London Shopping Centre Unit 1232, Ariel Way, London W12 7HT
Contact Us
Monday - Friday 9:00 - 18:00
Download Karaca App Now
Kontaktopplysninger
London, Storbritannia
- karaca.co.uk
4,1
Bra
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Delivered promptly and all went…
Delivered promptly and all went smoothly. Happy with the product. Would buy again.
8. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Good quality
21. november 2025
Svar fra Karaca
Aby,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
HumZaf,
We're happy you had an excellent experience with our product and service! Thank you for your recommendation and positive feedback.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Experience was a nightmare
The dinner ware arrived broken. Called the company and sent pictures. Yet, they charged me £7 for return and only issued a partial refund. It was just a nightmare.
9. april 2026
Svar fra Karaca
Dear Pascha,
Thank you for your review, prior to our phone call I've escalated your request to the team.
We will be informing you about the refund asap.
Best Regards,
Karaca UK
always good quality
1. april 2026
Svar fra Karaca
Dear Zehra,
Thank you for your kind review, we are happy to hear that you are satisfied with the quality.
Best Regards,
Karaca UK
Very good product quality
Very good product quality. If you are paying good you are getting good items in return
7. april 2026
Svar fra Karaca
Atta Monum,
We appreciate you sharing your feedback! We're happy to hear that you find our product quality very good and that you consider it a worthwhile investment.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I would like to sincerely thank Karaca…
I would like to sincerely thank Karaca customer service. They called me without me even trying to reach them. I have always preferred this brand because I trust its quality, and I will continue to do so in the future.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Karaca
Ferizan Ozcan,
We appreciate you taking the time to share your positive experience. We're happy to hear that our customer service met your needs and that you trust our brand's quality. We value your continued preference!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
Tracey,
We're happy you find our dinner set lovely and excellent. Thank you for your positive feedback; it means a lot to us.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Karaka is excellent company
Karaka is excellent company, they do delivery so quick and they respond fast to customers if you need them.
8. april 2026
Svar fra Karaca
CAPATINAEMAIL.RU,
We're happy to hear that you had a great experience with our quick delivery and responsive customer support. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I give the air fryer 5 stars iam very…
I give the air fryer 5 stars iam very pleased with it
8. april 2026
Svar fra Karaca
Mrs. Lorraine Marie Long,
We're happy to hear that you're very pleased with the air fryer! Thank you for your wonderful feedback and high rating; we greatly appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Had a set of dinner dishes
Had a set of dinner dishes, and cutlery and pot,
Is amazing reasonable and good quality.
8. april 2026
Svar fra Karaca
Fatemeh Valinejad,
We're happy to hear that you find our dinner dishes, cutlery, and pot to be of good quality and reasonably priced. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Great products,great delivery👌🏻
8. april 2026
Svar fra Karaca
Becea Adina,
We're happy you are pleased with our products and delivery service! Thank you for your positive feedback; we appreciate it greatly.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
Hy,
We are so glad that you found our customer service lovely and our delivery fast. We appreciate your positive feedback very much.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Quality products
28. mars 2026
Svar fra Karaca
Sukran,
Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
Cassandra,
We're happy to hear that you find our pot set a great value and beautiful. Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
Salma,
We're happy to hear that you received your dinnerware quickly and find it beautiful. Thank you for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Svar fra Karaca
Emel,
We're happy you appreciate it.
Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
This item is brilliant however it needs…
This item is brilliant however it needs to be improved so when using kettle mode, it needs to switch off automatically rather than manually, otherwise it boils and boils and boils 😩😩
7. april 2026
Svar fra Karaca
Dear Kadriye,
Thank you for your review, could you please kindly share a short video of the item demonstrating the issue?
If there's anything we can help with, please don't hesitate to contact us.
Thanks for shopping with KARACA.
Karaca Porcelain United Kingdom.
Svar fra Karaca
Saba Sohrabi,
We're happy you appreciate the updated design and extensive product selection. Thank you for your positive feedback!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Thank you very much
Thank you very much, Karaca, for your attention. I am very pleased with your service.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Karaca
zeynep bozan,
We appreciate you taking the time to share your positive experience. We're happy to hear that you are pleased with the attention you received and our service.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.