KAM Servicing Anmeldelser 

2 241
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely Fast in getting my car in to be sorted out Very friendly helpful gentleman He went the extra mile for me Professional and kind The work required was done as soon as I took the car... Vis mer

Vurdert til 2 av 5 stjerner

The issue with my car was that the engine coolant was not retained. To my surprise, Kam charged £90 for their 'investigation'. I was told my car was 'in bits' on their ramp and they needed a decisio... Vis mer

Vurdert til 3 av 5 stjerner

Booked service and MOT, was told needed a new set of rear brake discs and pads+ 1 side of track rod and track rod end changing+wheel alignment costing VERY EXPENSIVE £749.00. Then noticed track rod bo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The online booking was easy and Shaun and Paul at the Sutton in Ashfield branch were very friendly and made having my car serviced a pleasant experience. Shaun explained everything the car needed an... Vis mer

Informasjon om virksomheten

  1. Biltransportservice
  2. også i
  3. Bilreparasjon og -vedlikehold
  4. Bilverksted
  5. Dekkservice
  6. Mekaniker
  7. Oljeskift

Om KAM Servicing

Skrevet av virksomheten

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 28 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(2 241)

85 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

If I could give Kam 10 stars…

If I could give Kam 10 stars, I would! They truly helped a damsel in distress! My car was leaking petrol, so couldn’t drive it and had no recovery. Kam picked it up the same day, called me with the problem by lunchtime, and told me the part would come the next day. I have just picked up my car (the next day)! They are gentlemen, always treat me with respect, and help me when I really need it! Brilliant place, will definitely highly recommend!

28. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Over booked

Over booked, staff glad I cancelled after been told an oil and filter change would require the car for 5 hours, staff not happy at accepting a late booking 2 days before, but still accepted the job!?!

25. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Paid £500 for a mot on my mrs car

Paid £500 for a mot on my mrs car. After one day having it back, the engine light came on and the wheel has been making a loud noise ever since. Rang them to ask why is this happening after paying so much & they hung up on me!!! Taken the car to multiple garages to stop the noise, still makes a noise to this day. Worst garage i have ever been to

15. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Back on the road within the hour!

We've used KAM Servicing at Tamworth Road, Sawley now for many years and they always provide excellent service and value.
I recently noticed I had a slow puncture and/or fault with the tyre valve on my Toyota Yaris. A quick 'phone call and I was booked in straight away to get it sorted. Terrific service and response for early Sunday morning!
They had me up and running within an hour. You really can't beat that. Big jobs, small jobs, KAM always give top notch customer support and true value for money.

19. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I needed an MOT carried out a short…

I needed an MOT carried out a short notice. I booked this online and managed to get a slot the following day. I was greeted with a smile and politeness and the work was carried out as agreed. I'm pleased to say that the car passed its MOT without any advisories and I was called to say that the car was ready for me to collect. Again the person who served me was polite and friendly. Highly recommend.

19. desember 2024
Vurdert til 5 av 5 stjerner

Brilliant service received today.

Brilliant service received today.
Vehicle was booked in and they were ready and waiting for me at 08:00 sharp.
Vehicle fixed, fair pricing and was called at 11:00 to come and pay and pick up the vehicle.
10/10
Thankyou..

15. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Where is my receipt for the 2nd lot of…

Where is my receipt for the 2nd lot of work you did.
And just to let you know.
I really don’t feel safe driving my car anymore

9. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til KAM Servicing

Svar fra KAM Servicing

Dear Tina,

Thank you for contacting us.

We apologise for any inconvenience regarding your receipt for the 2nd lot of work. We are currently looking into this and will send you a copy of the receipt as soon as possible.

We are very concerned to hear that you don't feel safe driving your car. Please contact us immediately so we can schedule an inspection and address any concerns you may have.

Your safety is our top priority.

Sincerely,
KAM Servicing

Vurdert til 1 av 5 stjerner

Bad service

I recently took my car to this shop because my service light was coming on and off intermittently. I was charged an outrageous fee just for a diagnosis, which I paid, trusting they’d resolve the issue. On top of that, I agreed to the high cost of fixing the problem they claimed to have identified, hoping it would solve the issue.

However, after completing the work, the initial problem remained unresolved. To make matters worse, they "discovered" a bigger issue with my car, one that would require an even more expensive repair. I now feel like I’ve been taken advantage of—paying a hefty price for subpar service that didn't address the core issue and led to even more unexpected expenses.

This experience has left me deeply disappointed with their service. Instead of solving the problem, I’m now left with a larger bill and no confidence in their ability to fix anything. I wouldn’t recommend this shop to anyone looking for reliable or transparent service. Terrible experience!

2. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til KAM Servicing

Svar fra KAM Servicing

Dear Habeeb,

Thank you for contacting us and sharing your concerns about your recent service experience. We sincerely apologise for the frustration and disappointment you've experienced.

We understand your concerns regarding the diagnostic fee, the cost of repairs, and the ongoing service light issue. We take all customer feedback seriously and strive to provide the highest quality service to all our clients.

We would like to investigate this matter further to understand what may have happened. Could you please provide us with the following information:

• Your name and contact information
• The date and time of your service
• The make, model, and year of your vehicle
• A copy of your invoice(s)

Once we have this information, we will review your service records and reach out to you directly to discuss this further and explore potential solutions.

We value your business and hope to have the opportunity to address your concerns and restore your confidence in our services.

Sincerely,
KAM Servicing

Vurdert til 5 av 5 stjerner

Derby road branch 10/10

28/12/24 8am car dropped off at Derby road branch with car heater issue. Fault diagnosed swiftly and new part fitted. Car picked up at 10.30am. Excellent service yet again from Sunny and the lads 10/10. Wouldn’t go anywhere else

28. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Booked an 8am slot and by 2pm my…

Booked an 8am slot and by 2pm my vehicle hadn’t even been looked at. Gave up in the end and asked for my keys and have since taken to another garage who did the work promptly. Will not be using this garage again!!

18. november 2024
Logoen til KAM Servicing

Svar fra KAM Servicing

Dear Biff,

We appreciate you bringing this to our attention. While we strive to provide timely service, unforeseen circumstances can sometimes impact our schedule. We'll investigate this matter further and take appropriate action.

Regards, KAM Servicing

Vurdert til 5 av 5 stjerner

Really good staff

Staff are very friendly and spent the time explaining everything my car needed doing. Very professional, friendly and knowledgeable. Big shout out Taran and Ash for showing a professional and friendly face to the company.

28. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service and turnaround.

Recently had my dpf filter sorted and also they notified me of some other issues on my car. The customer service was excellent keeping me informed throughout. The detail in explaining everything to me was second to none. I can't thank KAMS servicing sawley enough. Understandably I don't look forward to spending more money on repairs but I can assure I would only be going back to this garage.

26. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Kam servicing (Beeston) have been…

Kam servicing (Beeston) have been fantastic in the past when I've used them, super friendly, fair, knowledgeable and happy to help. They have even done little bits and bobs for free which is super kind of them. I have been a loyal customer over the years because of this.

However, sadly, I had booked in for an MOT and service with them ( weeks in advance) for the Saturday before my MOT was due ( I work Monday-Friday and it was due Monday). When I arrived, they told me they had cancelled my appointment due to being overbooked. They said they informed me by text (which I never received) and could not fit me in. This caused me a lot of stress, wondering whether I'd be able to get my MOT done for Monday to be able to work (considering everywhere is closed Sunday). If it wasn't for another garage being able to fit me in last minute due to a cancellation, I wouldn't have been able to get to work Monday, very very stressful!

I think it would be useful to call people if appointments have to be cancelled, to ensure they get the message. Or perhaps a better online booking system so that these issues don't happen again. Disappointed as usually the service is great. Hoping something gets done about this!

23. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til KAM Servicing

Svar fra KAM Servicing

Dear Danni,

Thank you for taking the time to share your experience with us. We apologise for the inconvenience and stress caused by the cancellation of your appointment.

We understand how important it is to have a reliable service provider, and we strive to maintain high standards. However, it seems there was a breakdown in our communication process in this instance.

We will investigate the matter and take steps to prevent similar incidents from happening in the future. This may include improving our communication channels, such as phone calls or more reliable text messaging, and potentially enhancing our online booking system.

We value your loyalty and appreciate your feedback. We hope to have the opportunity to regain your trust and provide you with the exceptional service you deserve.

Sincerely,

Jim Daly - Manager

Kam Servicing (Beeston)

Vurdert til 3 av 5 stjerner

What's the point of being able to book…

What's the point of being able to book online picking your location & arrival time, get a confirmation email & then the next day get a text saying that date is fully booked??? Please find a better way to manage this process using available technology! (Also, no courtesy call to explain, ensure cancellation received & try to help).

Update: can't fault the prompt responses but no ownership that the IT system needs to work better to avoid these issues, given how much KAM Servicing has expanded. Shouldn't be that difficult for the IT to be set up to allocate the correct nominal time per job.

Also, no guarantee text received so a couresty call later in the day would have been useful & emphasised that the custom is valued. Thanks

20. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til KAM Servicing

Svar fra KAM Servicing


Dear Sue,

We understand that scheduling a repair can be inconvenient, especially outside of business hours.

We received your booking request at 00.22AM. As a courtesy, we sent you a text message at 7:00 AM the same day to inform you that the requested time slot was unavailable asking you to call the garage to arrange an alternate time.

We understand that early morning calls can be disruptive, so we opted for a text message instead.

Our automated booking system sends a confirmation message with the following:

"Thank you, your booking is confirmed. Should there be an issue with the booking we will contact you on the details provided."

We're truly sorry for any inconvenience this may have caused.

Regards
KAM Servicing



Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv