KAM Servicing Anmeldelser 

2 241
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely Fast in getting my car in to be sorted out Very friendly helpful gentleman He went the extra mile for me Professional and kind The work required was done as soon as I took the car... Vis mer

Vurdert til 2 av 5 stjerner

The issue with my car was that the engine coolant was not retained. To my surprise, Kam charged £90 for their 'investigation'. I was told my car was 'in bits' on their ramp and they needed a decisio... Vis mer

Vurdert til 3 av 5 stjerner

Booked service and MOT, was told needed a new set of rear brake discs and pads+ 1 side of track rod and track rod end changing+wheel alignment costing VERY EXPENSIVE £749.00. Then noticed track rod bo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The online booking was easy and Shaun and Paul at the Sutton in Ashfield branch were very friendly and made having my car serviced a pleasant experience. Shaun explained everything the car needed an... Vis mer

Informasjon om virksomheten

  1. Biltransportservice
  2. også i
  3. Bilreparasjon og -vedlikehold
  4. Bilverksted
  5. Dekkservice
  6. Mekaniker
  7. Oljeskift

Om KAM Servicing

Skrevet av virksomheten

Branches located :

Nottingham City Centre - 01159 472222
Bulwell, Nottm - 01159 756337
Nuthall, Nottm - 01159 296964
Colwick, Nottm - 01159 879846
Beeston, Nottm - 01159 678111
Sutton-in-Ashfield, Nottm - 01623 443399
Stapleford, Nottm - 01159 252525

Derby City Centre - 01332 342002
Derby, Sinfin - 01332 955488
Long Eaton, Derbys - 01159 461471
Sawley, Derbys - 01159 460879
Heanor, Derbys - 01773 710500
Belper, Derbys 01773 824114
Ambergate, Derbys - 01773 857912

Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 28 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(2 241)

85 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Tamworth Road - 5*

Tamworth Road - Ace service and repair, as always. My go to for all our vehicle servicing and repair…. Professional, friendly and dedicated to getting my car back on the road - thank you….

19. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Average

Cheap tyre, but service was not perfect, they forgot to put my custom valve caps back on too the car

19. oktober 2024
Vurdert til 5 av 5 stjerner

Great service

I have been using Kam servicing Belper for many years now and I cannot fault the service. The guys are always very helpful and honest so would highly recommend.

18. oktober 2024
Vurdert til 1 av 5 stjerner

Lost a loyal customer

As a loyal and very happy customer for the past few years I am massively disappointed in my recent awful experience with KAM Servicing. If i could give 0 stars I would.

Replaced the wrong tyre, then tried to defend the reason. Supposed new tyres scuffed and in a terrible state. Inaccurate and misleading information given by mechanic, which the manager apologised for and then back tracked on when a refund requested.

Terrible attitude from mechanic with unacceptable attempt of damage control by the manager.

Now having to go what will undoubtably be a lengthy process to get a refund.

14. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Dear Gemma,

We apologise for the recent service experience at KAM Servicing. We understand your disappointment and want to assure you that we take customer feedback seriously. While we investigated the matter, we were unable to verify the specific details of your tyre replacement request.

As a gesture of goodwill, we'd like to offer you a replacement tyre for the wheel with the faulty valve. Please let us know if you'd like to proceed with this offer.

Regards, KAM Servicing

Vurdert til 2 av 5 stjerner

My car sounded better before the…

My car sounded better before the service. The engine sound increased and the steering wobbled more after the service. I would have to take the car for an assessment at a different garage.

12. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Dear Stella Otomewo,

We are sorry to hear that you are not satisfied with the recent service performed on your vehicle. We take customer satisfaction very seriously and appreciate you bringing this issue to our attention.

We would like to investigate this matter further to understand what may have caused the increased engine sound and steering wobble. Please contact our service department at the garage that performed the repair to schedule a follow-up appointment. We will be happy to inspect your vehicle and take the necessary steps to resolve the issue.

We value your business and hope to have the opportunity to regain your trust.

Sincerely,
KAM Servicing

Vurdert til 1 av 5 stjerner

I've brought my Honda Jazz to Kams on…

I've brought my Honda Jazz to Kams on Derby road for a couple of years with no problems, however this year (2024) I took it in and it came out with a crack in the windscreen which I didn't notice until later that day and my dashcam wasn't working properly, less than three months later my car is now over heating. Clearly the "service" I paid for (£524) clearly isn't up to standard and I won't be taking my car back there in future.

8. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Dear Graham Atkinson,

Thank you for bringing this to our attention. We take customer feedback seriously and are committed to providing high-quality service.

We'd like to investigate the issues you've raised and take steps to prevent them from happening again. Please contact us directly so we can discuss this further and find a resolution.

Sincerely,

Service Manager
KAM Servicing (Derby Rd, Long Eaton)

Vurdert til 5 av 5 stjerner

Excellent service

After purchasing a van that started to have emission issues I was advised excellently by Rob at Kam Sinfin about the ongoing issue and with the help of Diagnostic report and write up by Rob I was then able to swap the nightmare van for a new one. Will be using for all my vehicle needs in the future👍

22. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor customer service !

Went to visit KAM Hucknall to 'look' at tyres for my vehicle. I walked into the reception and a chap came out, not a single word was uttered by him like, 'Hello can I help you !!!' He looked at me like I had two heads !! After a couple of silent seconds I spoke & asked about tyres !!! Really poor attitude from the sales assistant or whatever he was. I took my business elsewhere, I don't tolerate that atitude & I think some training is required on how to treat customers !!

17. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Dear Vicky,

We apologise for the negative experience you had during your visit to our Hucknall location. We strive to provide excellent customer service to all of our customers, and it's clear that we fell short in your case.

We will be sure to investigate this matter further and take appropriate action. Your feedback is invaluable to us as we continue to improve our services.

Thank you for taking the time to share your experience.

Sincerely,

KAM Hucknall Team

Vurdert til 5 av 5 stjerner

Great service

Great service at the Sawley branch throughout and recommendation of work appropriate to the age of the car.

11. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Used Kams Ambergate this morning

Used Kams Ambergate this morning. First class service from this company. Diagnosed and fixed the issue with my Transit, also carried out a thorough health check. Great communication, friendly and knowledgeable staff. Highly recommended

10. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely Poor service Hucknall Branch…

Extremely Poor service Hucknall Branch - I booked in for my tyres at 9:15 on 24/9/24 for fitting 8:30 15/9/24 and received an email confirmation at 9.22am on 24/9/24.
I turned up at 8.30 on 25/9/24 for my tyres to be fitted to be told the email didn't go through to them until 6pm and they don't have time to do them until next week! Why did the system allow me to book an appointment they couldn't accommodate? Why didn't the call me to inform me there was a problem, to save me from wasting a journey? Extremely poor customer service!

25. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Dear Tracey Fells,

We are truly sorry to hear about the inconvenience you experienced with your recent tyre fitting appointment at our Hucknall branch. We understand how frustrating it must have been to arrive at the appointment only to find that your tyres could not be fitted.

Your appointment did not go through to our system as expected, and we apologise for the oversight. This is not the kind of experience we want our customers to have. We are currently investigating this issue to prevent similar occurrences in the future.

Thank you for bringing this matter to our attention. We value your feedback and are committed to providing excellent customer service.

Kind regards,

KAM Servicing

Vurdert til 5 av 5 stjerner

The staff were friendly

The staff were friendly, helpful and very professional. My wife's car had a suspected slow puncture. They checked it out and found no problem. They checked the air pressure in all the tyres and adjusted accordingly.
When asked what I owed them, they said no charge.

23. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Atrocious service from the Beeston…

Atrocious service from the Beeston branch. I had booked a service and requested a courtesy car a month ago. I turned up to be told there would be no courtesy car. All sort of nonsense excuses from the car has a fault to you didn't bring your licence (I did) with studied arrogance. I wish I could give them zero star. AVOID.

12. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra KAM Servicing

Hello and thank you for the review.

We apologise for the inconvenience and frustration you experienced at our Beeston branch. We value your business and take customer satisfaction very seriously. We will investigate this matter thoroughly to understand what went wrong and take steps to prevent a similar occurrence in the future.

Please contact our customer service department at kev@kamservicing.com so we can address your concerns and find a resolution to your satisfaction.

Regards, KAM Servicing


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