I visited Kala Kendar to service my shruti box after a pitch started sounding off. I've been a customer for over 5 years, and the staff consistently deliver efficient, high quality work. I recommend c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sales person was very informative, in helping me make my decision for purchase. Harmonium arrived in excellent condition very quickly considering we are a 17 hour drive away from the music wareho... Vis mer
We had a great experience getting our 2 harmoniums serviced and repaired at Kala Kendar on 1440 Gerrard St. E., Toronto. We wish we had found this store and Mickey years ago - it would have saved us s... Vis mer
They were generally responsive to my questions. But the initial link sent to me for connecting to UPS to track my package did not work, because the link had 18 characters, but the UPS site responded I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Kala Kendar’s Music Warehouse was formed to provide local Toronto musicians access to authentic instruments out of India. Kala Kendar has continued to build on its success by offering its products and services to over 37 countries.
Kontaktopplysninger
1440 Gerrard Street East, M4L 1Z8, Toronto, Canada
- 416-463-3111
- Info@kalakendar.com
- kalakendar.com
4,7
Enestående
337 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service and incredible quality instruments!
I recent bought a Sitar and Dhol, Kala Kendar provide stellar service and the mark of quality.
1. september 2023
You receive excellent service from this company.
They were very prompt to answer all of my emails concerning question that I had about this transaction. Very easy to communicate with. Top marks all around for their great customer service.
30. august 2023
welcoming and good vibes
20. august 2023
Very prompt delivery and service and…
Very prompt delivery and service and dhol we received was amazing
17. august 2023
The khamak
I made an error with the Canadian to usd conversion. I attempted to cancel my order. Mickey gave me a personal call to explain the process. My order was processed successfully. I received the khamak in perfect condition, I am enjoying playing now. Kala Kandar rocks!!
15. august 2023
Excellent customer service
Excellent customer service!
I took my harmonium in for repair.
The agent took time to explain everything to me in detail and assured me that they will do their best regarding the repair and that the instrument sound amazing as it used to and that was what they did.
I am one very happy customer.
Cheers guys!!!
7. august 2023
Harmonium Yearly Service
I couldn't be happier with the quality and care from Kala Kendar! Driving up from Windsor every year or two to service my harmonium is always such a pleasure! From quick email responses to book an appointment to text confirmations, everything is always seamless! And my harmonium always sounds fantastic afterwards!
2. august 2023
You sent sub-standard merch and did not…
You sent sub-standard merch and did not offer to replace it. As a musical instrument builder, I understand that pegs need to be fit to the instrument. I received one quite warped one, and several quite straight ones. After sending a picture of the warped peg, I expected a new, correct peg to be sent, not to be asked to return the merchandise for refund.
31. juli 2023
Svar fra Kala Kendar Music Warehouse
Hi Dean,
It seems like there are some half-truths being said and perhaps you need to vent out your frustrations on someone. We were always willing to resolve the issue your facing, but since you've made a false accusation of us, I will include a copy of the conversation which you had with us over email:
Email 08/05/2023:
Hello Dean,
I’m sorry you’re not happy with your recent purchase with us, and I will do whatever I can to make it right.
First off, the Sitar Peg Tarb Decorated Dark is a rough cut, and as with all handmade parts for the sitar will have to be sanded and fitted for your specific sitar. A little extra meat (wood) on the sitar peg will provide you the levy way to sanding it to fit the peg hole. This is how we do it in our shop on all the sitars we setup for repairs. The sitar pegs are never perfectly straight and don’t have to be for the performance of the peg.
If you’re not completely happy with your purchase, you are always welcome to return it back for a full refund, no issues.
Kala Kendar Music.
Excellent service
Sundeep contacted me to check that I was ok with there being a potential shipping delay due to my choice of postage/shipping. The strings arrived much sooner than he anticipated anyway but it was great to have this level of concern and contact to ensure a positive experience. :)
11. juli 2023
Quality service, quality instrument
My experience with Kala Kendar Music Warehouse was outstanding because they were great communicators, very helpful and polite. The instrument I ordered was being made in India and when there had been a delay in the arrival of the shipment, a Kala Kendar's representative informed me of other in-stock options, and I was able to change my order with their help.
The instrument arrived in time for our son's birthday. He was surprised and we all were pleased. The shruti box is beautifully crafted of teak and copper, a quality instrument.
4. juli 2023
Wonderful experience!
Wonderful experience ordering my shruti box from KalaKendar! Fast responses. Great product. Arrived quickly and safely. Sounds amazing. Thank you!
24. juni 2023
Great customer service
Great customer service. Explained details about musical instruments in such a way that we knew exactly what we were purchasing.
18. juni 2023
Absolutely fantastic service
Absolutely fantastic service. I dropped my sitar off to be re-strung. The gentleman was knowledgeable, polite, and so very efficient. The job was done in 24 hours to an exacting level of quality. Will definitely be a repeat customer. Highly recommended for all your Indian musical instrument maintenance needs.
5. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Kala Kendar Music Warehouse
Thank you Raywat for your glowing review, It was my pleasure helping you get the service you needed for your instrument, hoping you visit us again soon!
Excellent once again
Once again, everything was as expected (better actually) based on the photo and description online, including the measurements which was critical for my purchase. The shipping was super prompt, and the pricing totally fair.
25. juni 2023
Excellent service and detailed…
Excellent service and detailed description of what was needed for my harmonium. Would recommend to all, Kala Kendar is a cut above other music shops I have dealt with in the past.
31. mai 2023
Great as usual! 5-star
Always great product, very fast shipping. I'm a repeat customer, and highly recommend
3. mai 2023
Good communication
Good communication; bit of a delay in delivering the instrument but they were very upfront about it. Without the delay they would get 5 stars
7. mai 2023
Tabla purchase
Micky was a great help in helping me purchase a new tabla set. He was patient as I couldn't decide on which dayan I wanted to acquire. He allowed me to sit on the floor to give it a full test and when I finally made my decision, he carefully wrapped the set in plastic wrap so the set wouldn't be damaged during transport. Great experience
6. mai 2023
Svar fra Kala Kendar Music Warehouse
Thank you Dhanesh for your glowing review, It was my pleasure helping you find the right instrument, hoping you visit us again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.