Kala Kendar Music Warehouse Anmeldelser 

337
•
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I visited Kala Kendar to service my shruti box after a pitch started sounding off. I've been a customer for over 5 years, and the staff consistently deliver efficient, high quality work. I recommend c... Vis mer

Vurdert til 5 av 5 stjerner

Sales person was very informative, in helping me make my decision for purchase. Harmonium arrived in excellent condition very quickly considering we are a 17 hour drive away from the music wareho... Vis mer

Vurdert til 5 av 5 stjerner

We had a great experience getting our 2 harmoniums serviced and repaired at Kala Kendar on 1440 Gerrard St. E., Toronto. We wish we had found this store and Mickey years ago - it would have saved us s... Vis mer

Vurdert til 4 av 5 stjerner

They were generally responsive to my questions. But the initial link sent to me for connecting to UPS to track my package did not work, because the link had 18 characters, but the UPS site responded I... Vis mer

Informasjon om virksomheten

  1. Musikkinstrumentforretning
  2. også i
  3. Varehus

Skrevet av virksomheten

Kala Kendar’s Music Warehouse was formed to provide local Toronto musicians access to authentic instruments out of India. Kala Kendar has continued to build on its success by offering its products and services to over 37 countries.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

337 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(337)

33 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Fantastic experience

I am so pleased with my whole experience purchasing from Kala Kendar! The customer service is very good and they responded to all my questions very quickly. The shipping was fast and reliable. AND the shruti box is AMAZING! I love it! It has the ability to be played quietly, as well as loudly and has a beautiful sustain. I went with the G range and it is perfect for my mezzo-soprano voice.

9. april 2024
Vurdert til 1 av 5 stjerner

Bad business

The smaller skin was used. When I took to have the skin installed. They said the smaller skin was too small.The bass skin was missing black tar like substance in the middle and was also too small also. A friend who ordered from the same company had a bad experience as well. For someone who is inexperienced I was not advised properly. They were more interested in the sale than advising or making sure I ordered the right thing.

17. desember 2023
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Svar fra Kala Kendar Music Warehouse

Have you tried to contact our Customer support for the issue you’re having with the size? We can be reached at info@kalakendar.com or by calling 416 - 463-3111, the information is listed on our website and all the emails we send out during your order process. We offer complimentary customer support for all most anything you purchase on our site; shipped directly by us. In most cases we can also trouble shoot the issues you’re having remotely; avoiding the costs of shipping it back to us. The difference purchasing from a local music shop and big box online store; our business is run by musicians for other musicians. I would suggest if you’re having an issue with your purchase; please come to us first so we may assist and try and resolve the problem you’re having.

It seems like there are some half-truths being said and perhaps you need to vent out your frustrations on someone. We were always willing to resolve the issue you're facing, but since you've made a false accusation towards us, it needs to be addressed. First off; the sizes of the drum heads which were shipped to you; are per your order, You had ordered a 6" and a 9" which should also be marked on your drum heads shipped, please also review you e-invoice emailed to you. Now if you've measured incorrectly; that's something out of our control, however we also have a measuring guide online to help customers who are "inexperienced". Plus if you're still not sure, why didn't you just give us a call to help you determine the correct size? As for the "black tar" you never ordered any dholak masala...so it was never shipped to you. More importantly; Any experienced installer knows that Dholak Masala CAN NOT be preinstalled on the drum head prior to fitting/wetting it.

Lastly, and I find this almost laughable; we don't use or have high pressured sales people to sell drum heads. We're musicians for other musicians our time is dedicated towards the promotion of Indian music everywhere. There is no record in our system that you called, not even an email advising you on what to purchase; other than the email you sent to us stating that "shipping prices are too high".

Vurdert til 5 av 5 stjerner

Love this place

Everyone who works in this establishment is absolutely wonderful. Very uplifting place to visit. I went for maintenance on my shruti, almost left with a sari because the lady downstairs was just so lovely

1. november 2023
Vurdert til 5 av 5 stjerner

I highly recommend Kala Kendar Music

I just received the items I ordered today and it was exactly the correct size. I am very happy with the service. Kala Kendar Music contacted me several times about the other drum head I need but they didn't have the size in stock as it was an odd size. I recommend them for hard to find ethnic instruments. Also impressed with the quality of the drum head I did get.

2. september 2023

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