Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The bracelet from kajoon was perfect for me.It was beautifully made and the design was perfect for a man or women who wanted something special.

Vurdert til 5 av 5 stjerner

Really nice bracelets, initially bought 2 but when they arrived they were slightly too big , Kajoon exchanged them for a smaller size with no issues. I went ahead and bought another bracelet and ring... Vis mer

Vurdert til 1 av 5 stjerner

Bought 2 bracelets and got gifted one. 2 broke after a month havent worn the other one for a while fear of it breaking. For the exortionate prices of these braclets for them to break so soon is dissap... Vis mer

Vurdert til 5 av 5 stjerner

I’ve bought a number of items from this company over the last year or so , a ring , two bracelets and more recently the copper snake pendant and swirly circle necklace . The quality and craftsmanship... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

Handmade Jewellery with Copper, Natural Stones & Ebony. London, UK


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

241 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 57 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Quality product

Quality product, fast and reliable service.

28. desember 2023
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Svar fra Kajoon

Hi Andrew,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

All good

Easy to find what I wanted on the website. Easy to make the purchase and item arrived promptly.

7. desember 2023
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Svar fra Kajoon

Hi Susan,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Great delivery

Great delivery and product is excellent

11. desember 2023
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Svar fra Kajoon

Hi Stephen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Nice bracelet!

10. desember 2023
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Svar fra Kajoon

Hi Stefan,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you like the product.

Best regards

Vurdert til 5 av 5 stjerner

Great design

Great design

10. desember 2023
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Svar fra Kajoon

Hi Harry,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you like the product.

Best regards

Vurdert til 5 av 5 stjerner

Fantastic bangle

Fantastic bangle, love it and would recommend.

7. desember 2023
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Svar fra Kajoon

Hi Andrew,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery, great product and packaging

21. november 2023
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Svar fra Kajoon

Hi Patricia,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

very professional

good communication, good vfm, prompt delivery

27. november 2023
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Svar fra Kajoon

Hi,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Lovely jewellery and helpful staff.…

The jewellery is really nice and Konstantinos was really helpful. I had bought the wrong size bracelet and the exchange was easy. Would definitely shop there again and would recommend

13. november 2023
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Svar fra Kajoon

Hi Nadine,,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as your overall experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Stunning product

I loved the new cooper bangle I purchased for my hubby. The website itself is very easy to navigate and the photos are super quality so you can zoom in for upmost detail. The delivery was very quick and he loves the bangle- so win win

20. november 2023
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Svar fra Kajoon

Hi Karen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Product arrived as described

Product arrived as described, quick delivery, required size exchange, comms were prompt and courteous, replacement arrived as quickly as original, couldn’t fault Kajoon in any way 🙌🏼✌🏼

15. november 2023
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Svar fra Kajoon

Hi James,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Great buy

Lovey product, looks great on my wrist. Really pleased with my purchase. Beautifully made.

15. november 2023
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Svar fra Kajoon

Hi Stephen,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as with your overall experience with us.

Best regards

Vurdert til 3 av 5 stjerner

Bought two bracelets for my partner in…

Bought two bracelets for my partner in March and she has been very happy with them . However , on one of the bracelets , which she wears more than the other, the elastic has stretched with gaps appearing between the beads . It is now too baggy to wear. I’m informed, by the Company, that they do not carry out repairs but I’m welcome to purchase another one at a discounted price. Maybe this option would be acceptable if the bracelet was a couple of years old, but not eight months . Perhaps they should look at ways of improving the quality of the product so they last longer.

15. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Kajoon

Hi,

Thank you for the taking the time to leave a review, we appreciate it

We really apologise that the elastic has over-stretched... We do use the best quality elastic we can find. It can be very easy for elastics to wear off and snap but we use a high-resistance elastic and we don't have such issues.

As advised by email, we don't carry out repairs because they come at a bigger cost. It is effectively cheaper to replace rather than repair. Since your order was placed eight months ago, it is not entitled to a free replacement but we are happy to send you a replacement at a very low price - pretty much at cost. We are also willing to do a repair for you on exception but this will cost you more.

In any case, I do apologise for the inconvenience and the disappointment this has caused you

Best regards

Vurdert til 5 av 5 stjerner

Great all round service

Great buying experience all round. The piece of jewellery ordered was as described, it’s well made, nicely finished off and came in a nice gift box. It was delivered promptly after ordering and was well packaged when it did get to me. I didn’t have to use customer services but I’m sure if I did they would have been as satisfactory as the rest of my experience

5. november 2023
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Svar fra Kajoon

Hi Robert,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

We do have a very attentive customer service which will happily assist you if it ever comes to that

Best regards

Vurdert til 5 av 5 stjerner

Great service beautiful jewellery…

Great service beautiful jewellery thanks for prompt delivery x

1. oktober 2023
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Svar fra Kajoon

Hi Cecilia,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.

Best regards

Vurdert til 5 av 5 stjerner

Lovely bracelet and a very helpful store

I purchased a bracelet which was really nice , smart and well pacakaged, unfortunately it was larg size for me.
Contacting the store through email was quite easy and quick response.
Kindly they changed it for me and the package was sent to me quick.
The quality looks nice, not looking cheap one and really a fine piece.
Thank you guys.

9. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Kajoon

Hi Ahmed,

Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with the product as well as with the overall experience with us. We really appreciate that provided details of your experience. Thank you again.

Best regards

Vurdert til 4 av 5 stjerner

When recieved didn’t like style

Described as copper but when delivered I looks more like brass beads late more shiney than I would have liked
Have been offered a refund or replacement
Update recieved replacement trouble free

1. oktober 2023
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Svar fra Kajoon

Hi Andy,

Thank you for taking the time to leave a review, we appreciate it

We don't use gold or gold plated beads at all. We use Copper, Brass and some natural semi-precious stones. The bracelet that you ordered is made of a Copper tube, Brass beads and Black Obsidian beads. Maybe the way the beads are polished to shine give them a gold-ish look under certain light...

We respond to all emails within 24 hours but it seems that we have not received your communication... I just want to confirm that you can return the item if you want, either for a refund or for an exchange to something else.

Best regards

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

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