Kainelabs Anmeldelser 7

I had a genuinely important pre-sale question about Youzify Pro that I wanted clarified before making a purchase. As someone running a WordPress website with BuddyPress and using the BuddyX Free theme, I came across an article highlighting that Youzify still uses outdated BP Legacy template files, which may not be fully compatible with modern BP Nouveau—the default template in newer BuddyPress versions.

With no official email or ticket support available for pre-sale queries, I turned to the Youzify Official Facebook Group (the only public-facing community). I wrote a clear and respectful post explaining my concern and asking whether Youzify Pro is fully compatible with BP Nouveau and modern BuddyPress themes like BuddyX.

To my surprise, instead of receiving a helpful response, my post was deleted, and I was removed/banned from the group—without warning, explanation, or follow-up. The content of my post did not violate any group rules; it was a legitimate product-related question from a potential customer ready to buy the plugin.

This experience left me with a very negative impression of the brand. If this is how they treat someone before purchase, I seriously worry about the support I would receive after buying the product.

Youzify may have great features on paper, but lack of transparency, no pre-sale communication channel, and poor handling of community engagement is a red flag.

I will be reconsidering my decision and looking into alternative BuddyPress profile plugins from developers who value honest customer feedback and offer proper support—even before a sale.

The Youzify plugin didn't quite meet my expectations, but their support team impressed me. While the product itself fell short of what I was looking for, the customer service was excellent. The support staff were knowledgeable and genuinely helpful. They listened to my concerns and, when it became clear that Youzify wasn't the right fit for my needs, they promptly agreed to process a refund. This level of responsiveness and willingness to prioritize customer satisfaction is commendable.

The plugin is full of bugs, and you can't really rely on the support to help you out when you get stuck. I tried the paid plugin on my website, encountered problems, and was left to fend for myself, by myself. The refund request was rejected. I wish I had seen these reviews sooner; I wouldn't have bought it.

I've bought Youzify plugin and all its extensions about 3 weeks ago. I found many issues with the plugin right after installing it on my website. Apart from styling issues, some extensions like "Who Viewed My Profile" did not work at all. The biggest issue I found with Youzify plugin is that I could not upload any images or video files on the website which is a core function of the plugin.

After contacting customer support, they deactivated all my plugins and kept my website down for 2 weeks to "investigate" the issue further after which I was told there is a conflict with my theme. I was advised either to contact the theme author for assistance or completely change the theme even if my theme worked perfectly fine with all other plugins except theirs.

After rejecting their silly suggestion and asking for a full refund, they told me that I am not eligible for refund because there is a problem with my theme not their plugin.

They took my time and money for something that does not work. I found PeepSo plugin as a great alternative at additional cost and guess what? It works perfectly fine with my theme.

If you want save your time and money, you should better stay away from this company!

No update for a year?
Bugs pending resolution for a year?
Updates displayed just to reset the update counter to zero and make future buyers believe that the code is updated and that we are working on bugs or code issues and display the "recently uploaded" logo?
It's not as serious as before, it's a shame, it was a great plugin.

And I agree with the comments below, "Olympus - Social Networking WordPress Theme" is the same thing but much cheaper, more present, more recent update, they don't sell 100€ addons!

Bought a plugin, absolutely bogus and not working. Tried to contact support and site owner multiple times, never got an answer. Asked for refund, no reply and no refund. Lost my money. Stay away.

This site is a SCAM. They are selling a FREE product.

If you buy their YOUZER for 49 bucks. Don't do it!
They are selling extra ADDONS for over 100+.
Don't do it.

The theme Olympus on envato gives the entire COMPLETE plugin and addons with reactions and so so FREEEEEEEEEE.

I feel so angry over how the author reacted by telling me I am not buying it twice. It's insulting.

This review is THE TRUTH and I am telling you buyers so you don't fall victim to DOUBLE DIPPING.

themeforest_net/item/olympus-responsive-community-social-network-wordpress-theme/22788499

You get it all. Free.

Kainelabs you get no THEME, no addons, nothing. Just the plain plugin. That's it.

Have a nice day.