K2 Industries Anmeldelser 71

I ordered a carbon fiber trunk from K2 Industries and unfortunately received it with visible damage, including a scrape and a hairline crack.

I reported the issue immediately and provided photo evidence. I also informed the delivery driver at the time of arrival. Despite this, the company has continued to delay the resolution by requesting multiple photos of the packaging, which I no longer have.

While I understand policies, the condition of the item itself should be the primary concern. The product was purchased as new and should not have arrived damaged.

The process has been frustrating, especially considering the wait time and cost of the item. At this point, I am still waiting for a fair resolution.

I would recommend that future buyers carefully inspect their items before accepting delivery and take detailed photos of the packaging, as this seems to be heavily required for claims.

Overall, this experience has been disappointing.

I had a great experience with K2 Industries from start to finish. I ordered a rear bumper along with taillights, and the whole process was smooth and reassuring.

First off, the rear bumper delivery exceeded my expectations. It arrived in perfect condition, and you could tell there was real care taken during shipping and handling. The delivery team did a great job, and the quality of the bumper itself was impressive right out of the box.

What really stood out though was the customer support—especially Emily C. She was extremely responsive, knowledgeable, and genuinely helpful throughout the entire process. Anytime I had a question about shipping, tracking, or even future mods for my build, she got back to me quickly with clear answers and updates. She even reached out to the manufacturer personally to get me a shipping timeline for my taillights, which I really appreciated.

On top of that, she went above and beyond by helping me pick out additional parts (like mud flaps) and giving solid recommendations that actually worked perfectly for my setup. It didn’t feel like I was just another order number—there was real effort put into helping me get exactly what I needed.

Overall, between the smooth delivery, high-quality parts, and top-tier customer service, I’d definitely recommend K2 Industries. Huge thanks to Emily for making the whole experience easy and enjoyable.

Honestly super happy with it—the quality is legit and looks clean on the car. Customer service was chill too, they got back to me quick and made everything easy. Definitely gonna be ordering from them again.

The guys at K2 industries worked great with me to resolve my issue with a carbon fiber hood I purchased for my 2010 Camaro SS I own. I contacted the service department, and Alex worked with me and got this all handled in less than a day and half. Can’t thank the guys and Alex enough. I have another carbon fiber hood on the way already. Kinda blows me away how fast & easy they made the entire process! Totally recommend K2 Industries

My boy Chase got me right with my intercooler,

I bought a 350z bumper and the shipping was relatively decent but a thing I have to complain is that the shipping is really expensive, the bumper was cheaper than the shipping, the fitment on the bumper was alright but I have to say that the material is really cheap, not even 2 months of using it, it already got a bunch of small cracks specially in the corners and you can feel by just pressing it with your fingers that some parts of the bumper is really weak in material.

Hey everyone I am a first time buyer for this company I was a little nervous about buying car parts online but it was worth it the shipping was a little longer then what I expected but it’s worth it I got my carbon fiber hood for my Toyota GR86 it soo clean so if your a first time buyer for car parts would definitely give k2-industries a chance you won’t regret

I would give 0 stars if I could. ABSOLUTELY FO NOT BUY FROM THEM! I bought foglights for my husband on Nov. First package (12/2/25), broken. I got sent a replacement (2/2/2025) after multiple emails and a phone call and that one was damaged as well. I sent them everything they asked for and even notified them on how poorly the product was being shipped. I waited and waited then finally on 2/19 I requested a refund because I couldn't use the product and I was sick of waiting weeks. I was told they were working on a refund and once again after WEEKS of me trying to follow up, I get told "Unfortunately, at this point a claim can no longer be filed for this order". What kind of BS is that! I am beyond pissed loosing $315! I am usually very nice and understanding but not when I am getting robbed! K2 industries are criminals!

Have emailed multiple times asking about an order and have received no replies

The product arrived as described on time, install went smooth, and everything is functioning as intended. I was nervous af because there were no other installs online for me to view but I had to do something with my headlights and I’m glad it all worked out.

Don’t purchase unless you want to be scammed .

My girlfriend bought me a side skirt for my 86, it came in not only broke but the wrong size. Didn’t fit my car. So she bought it February 8th, it came in around the 25th. Now she’s been trying to return it since. It’s been almost a month, and we still have yet to get any updates. They keep asking for pictures, but not telling us when we’ll get a shipping label or anything. Please do not buy from these horrible scammers.

I received my bumper and it came damaged dented chipped and scratched there is absolutely no reason for u to buy an expensive bumper from K2 industries and if you do just know you will be taking a risk even after pictures and evidence they can “NOT TAKE IT BACK”

EXCELLENT SERVICE AND CARBON FIBER WING FOR MY PORSCHE IS AWSOME!

3 months into this, trying to get a set of headlights for my vw golf. Didn't send the harness eith the lights, after almost a month of waiting on that piece, I finally was able to test them and they were absolute garbage, leds were flickering, adjusters would not even make the ligjt pattern level. Currently waiting on the "warranty" process which consists of them shifting all responsibility on the manufacturer and hiding behind them. Haven't heard a reaponse in nearly a week despite numerous emails back to them. Avoid at all costs.

If I could rate it lower than 1 star I would, Partner ordered lights from them over a year ago and they arrived damaged, Ordered them in December 2024 and was told that they would be sending out a replacement once they had them, She contacted them every month and every month it was the same S**T response " we haven't got them in stock yet" and "due to EU tariffs impacting shipments it has caused delays" what a load of crap, the tariff charge wasn't implemented until June 2025, I have been very patient until now as I could have reordered them from somewhere else if I had known that they would fk me around like this.

Absolutely horrible product got sent to me. I cannot believe that they looked at the product, boxed it up, and thought anyone would be okay receiving that. Definitely would not recommend.

Genuinely the worst company I’ve ever ordered from it took them forever to ship out the product. When turns out they actually have their warehouse down the road from where I live so I’m not sure why shipping took three weeks. And I got the product and it was just a sticker which is my fault but I go to return and they want a 25% restock fee and they wanna know why I want to return and I have to pay to ship it to return it to them when it’s literally just a sticker I will never order from them again

I purchased a cover for the truck of my Lyriq and it did not fit. After many back-and-forth emails K2 has stopped responding when I told them I wanted to return the item and did not want a new one. This is after one of their emails claimed they shipped the wrong item, do not buy anything from these scam artists.

I gave them 1 star because it would not allow none.

Horrible experience. The 600 dollar bumper is received from then fit poorly on the vehicle. Also they were rude and tried not refunding the money back
Absolutely avoid them at all cost!!!