After a problem with delivery (caused by Royal Mail) and speedy intervention by a member of your staff the parcel arrived next day by DPD. The goods are nice quality. Unfortunately, of the 8 items o... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Arrived very promptly but unfortunately I'll be returning it as it's not what I expected. Too long for my liking and I assumed it had pockets
Always used them when we had a local store .so ordered on line very happy with the service delivery excellent.ordered 2 t shirts.good quality ,was unsure about sizing but fit was spot on .just ordere... Vis mer
Selskapet har svart
Delivery slow compared to other places. Paid extra 99p for next day delivery but it took a full week . Excellent quality at sensible price so worth the wait.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Since 1994 we have been dedicated to selling quality women’s clothing at an affordable price. Our range of women’s separates encapsulates the perfect blend of classic and contemporary style. Our attention to detail and touches of femininity make our everyday styles feel special, yet wearable. We believe our clothing has the ability to make you feel confident and stylish whilst relaxed and comfortable as you go about your daily life. Each season our beautifully co-ordinated collections mix key pieces in statement colours with striking prints to enhance individuality and compliment any wardrobe. The brand has evolved and we offer the range in concessions across the UK and North Ireland.
Kontaktopplysninger
32-34 Sampson Road North, B11 1BL, Birmingham, Storbritannia
- 0121 693 6030
- jecustomerservices@justelegance.com
- justelegance.com
4,6
Enestående
531 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 20 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No dispatch or tracking notification
Delivery was fine but the fact that you did not send me a dispatch email and a postal tracking number made it difficult to know when delivery would be in spite of my ringing to ask when I would get a notification of dispatch and tracking number and be told by the call handler that he would send it to me
He completely ignored my request so not impressed with your after sales communication
7. juni 2025
Great fit I love them
I bought 3 pairs of these last summer from my local Original Factory Shop the fitted well and I loved them so decided to buy another pair but they never arrived in the shop so I went straight to Just Elegance my trousers arrived today very happy thank you.
5. juni 2025
I love this new viscose dress,it fits…
I love this new viscose dress,it fits me, beautifully.
Very quick delivery,l am very impressed with Roman and will definitely order more dresses.
28. mai 2025
Love the trousers I have 7 pair's and…
Love the trousers I have 7 pair's and jeans they are so comfy and easy care.
21. mai 2025
Easy ordering system
Easy ordering system, speedy free delivery on the item I bought which was good quality and an excellent fit
17. mai 2025
5 stars all round. Very quick delivery
Top quality clothing and first class service as always.
17. mai 2025
Svar fra Just Elegance
HI Jaepee
Thank you so much for your kind words! We're thrilled to hear you’re happy with the quality of our clothing and the service you received. Your continued support means the world to us!
Regards
TEAM JE
Svar fra Just Elegance
Hi Irene
Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that you're pleased with your purchase. We truly appreciate your support!
Regards
TEAM JE
They always have just what I’m looking…
They always have just what I’m looking for and the prices are great too.
14. mai 2025
Svar fra Just Elegance
Hi Sandra
Thank you so much for your kind words! We're thrilled to hear that you consistently find what you're looking for and at great prices. Your support means a lot to us, and we look forward to serving you again soon!
Regards
TEAM JE
RubbishOrdered pair of beige trousers online…
Ordered pair of beige trousers online and unfortunately they are not the same as the navy ones purchased in the shop . The quality is appalling and I am about to put them into charity bag. So online experience of just elegance is zilch.
1. mai 2025
Svar fra Just Elegance
Dear Wendy,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your disappointment with your recent online purchase.
We always aim to provide the same high standard of quality across all our products, whether purchased in-store or online, and we regret that this was not your experience. Your comments have been shared with our product and quality teams so we can look into this further and prevent similar issues in the future.
We’d love the opportunity to make this right. Please get in touch with our customer service team at, and we’ll do our best to resolve the matter promptly.
Thank you again for your honest review – your input is invaluable in helping us improve.
Warm regards,
Customer Service Team
Just Elegance
Svar fra Just Elegance
Hi Shirley,
Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and that your order arrived quickly. We're also glad you're happy with the product! If you ever need anything else, we’re just a click away. 😊
Best regards,
Team JE
Svar fra Just Elegance
Thank you so much for your kind review! We're delighted to hear that you found the blouses true to size and great value. Your satisfaction means a lot to us, and we truly appreciate your support. We hope to see you again soon!
Regards
TEAM JE
How can I comment on my experience when…
The item has arrived now and my wife is very happy with it
1. mai 2025
Svar fra Just Elegance
Thank you for reaching out and sharing your concern. We're sorry to hear that your order hasn't arrived yet. Please rest assured that we're here to help. Could you provide us with your order details so we can investigate the status and ensure your item reaches you as soon as possible? Your satisfaction is our priority, and we appreciate your patience.
Regards
TEAM JE
Nice bright colours and pattern for holiday wear!
I bought this dress as a beach dress to wear over a swimming costume - it is a lovely pattern and bright colours for beach wear but is a little wider on the neckline than I would have preferred. I sent the first dress back because it was too big and am awaiting a refund. I ordered a smaller size which is much better. Online ordering was easy and the dresses arrived quickly.
26. april 2025
Svar fra Just Elegance
Hi Robert Kilbey,
Thank you for sharing your experience with us! We’re so glad you loved the bright colors and pattern of the beach dress. We appreciate your feedback about the neckline fit, and we’ll make sure to pass it on to our design team.
We’re pleased to hear that the smaller size works better for you and that you found our online ordering process smooth and the delivery quick. Rest assured, your refund for the returned dress will be processed shortly.
If you have any more questions or need assistance, feel free to reach out. We hope you enjoy wearing your new dress at the beach!
Best wishes,
TEAM JE
I’ve never bought from this company…
I’ve never bought from this company before, they had one colour left, I went on line tapped in just Elegance and behold managed to get another.soo happy.
17. april 2025
Svar fra Just Elegance
Hi there!
Thank you so much for sharing your experience. We're thrilled to hear that you found the perfect color and even managed to get another one online. It’s always great when things work out just right! We're happy that you're pleased with your purchase and hope you enjoy it.
If you ever need anything else or have any questions, feel free to reach out. Your satisfaction means the world to us!
Warm wishes,
TEAM JE
These trousers are wonderful
These trousers are wonderful, fit perfect very comfortable
26. april 2025
Svar fra Just Elegance
Thank you so much for your kind words! We're thrilled to hear that you love the trousers and find them comfortable and a perfect fit. Your feedback means a lot to us!
If you ever need more styles or sizes, don't hesitate to reach out. Have you tried any of our other products yet?
Regards
TEAM JE
Svar fra Just Elegance
Thank you so much for your kind review! We’re thrilled to hear that your order arrived quickly and that you’re pleased with your product. Your satisfaction means a lot to us!
If you ever need anything else, feel free to reach out. Enjoy your purchase!
Kind Regards
TEAM JE
Svar fra Just Elegance
Thank you so much for your kind words! We’re thrilled to hear that you found our products to be good value and appreciated the speedy delivery. Your satisfaction is our top priority, and feedback like yours truly motivates us. Looking forward to serving you again!
Regards
TEAM JE
The experience was straight forward.
The experience was straight forward.
Only concern of not heard anything about when i can expect delivery of my order,
19. april 2025
Svar fra Just Elegance
Hi Patricia,
Thank you for your feedback! We're glad to hear that the process was straightforward.
We apologize for the lack of communication regarding your delivery. Your order is important to us, and we’re here to help. Please reach out to our customer support team at [Customer Support Email/Phone Number], and we’ll be happy to provide you with an update on your delivery status.
We appreciate your patience and support!
Best regards,
TEAM JE
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