Buying our Japan rail pass through this website was one of the easiest parts of planning our trip. The ordering process was simple, everything arrived on time, and the instructions were very clear. On... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I used the pass for a longer trip around Japan and it made getting from place to place much easier. The ordering process was simple, everything arrived on time and the instructions were clear form the... Vis mer
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I´m really grateful to JRPass. Without their help, I honestly don´t think I would have received my pass in time for my trip. Customer service was incredebly helpful throughout the process giving me cl... Vis mer
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We bought our Japan Rail Passes for a two-week trip through Tokyo, Kyoto, Osaka and Hiroshima and the whole experience was much easier than we expected. Ordering through the website was simple, the pa... Vis mer
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Informasjon om virksomheten
Om JRailPass | Travel Japan by Train
Skrevet av virksomheten
Get a Japan Rail Pass
About JRailPass
JRailPass helps you get the best out of your time in Japan with all-inclusive rail tickets and other essential travel add-ons, all in one place. We’re an authorized distributor of the official Japan Rail Pass, and have helped 300K+ travelers secure their tickets hassle-free from home. Our platform makes it easy to choose the right pass for your trip, pay for your selected ticket securely, and understand how to use it when you arrive
Book now
Explore More of Japan with Regional JR Passes
Skrevet av virksomheten
- Discover more of Japan with our regional JR passes, available alongside the Japan Rail Pass for travelers who want to explore specific areas by train.
Getting Started
Start your Japan Rail Pass journey with clear guidance from order to travel.
Start your Japan journey with an easy online order. Get your JR Pass in just a few seconds, receive your exchange order, and exchange it for your official JR Pass once you arrive in Japan. Then, enjoy the freedom to explore the country by train.
Kontaktopplysninger
Get your eSIM for Japan
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Todo genial
15. september 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Todo bien y muy claro.
14. september 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
La verdad
La verdad, si ya el pase de por si esta caro, lo que te piden después me parece aun áas caro todavía, pero bueno... la verdad es que he sacado lo del pase por comodidad, más que otra cosa, que ya tenia bastante calentamiento de cabeza con la organización del viaje, pero si no, la verdad es que no lo hubiese comprado, espero que valga lo que me a costado :/
14. september 2026
Svar fra JRailPass | Travel Japan by Train
Estimado cliente,
Queremos expresarle nuestras más sinceras disculpas por cualquier inconveniente o frustración que haya experimentado con nuestro servicio. Sus comentarios son muy importantes para nosotros, ya que nos ayudan a identificar áreas en las que podemos mejorar y garantizar una experiencia positiva para todos nuestros clientes.
Le rogamos que nos escriba directamente a info@jrailpass.com para que podamos hablar en detalle de su caso específico.
Esperamos su mensaje y la oportunidad de hacer las cosas bien. Gracias por darnos la oportunidad de responder a sus preocupaciones y recuperar su confianza.
Saludos cordiales,
El equipo de Jrailpass.com
EASY AND FAST PROCEDURE
13. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Easy quick and could do it from home.
13. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Easy website access
13. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Speed and accuracy.
Logical progression, ease of movement around site and speed of the website was great.
13. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Una compra fácil y rápida
12. september 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
I've used the Japan Rail pass before, and it saves a lot of time and money, and the travel centers are very helpful arranging travel in Japan
Easy system to order the rail pass.
12. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Rapido y Sencillo
10. september 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
They over charged me after my card was…
They over charged me after my card was charged, charges that were not included in total, my tickets will not be here on time either. And we will be in Japan with no tickets. I do not recommend.
8. september 2026
Svar fra JRailPass | Travel Japan by Train
Hello valued customer,
We apologize for the inconvenience you have experienced. Please rest assured that we are doing everything we can to resolve this issue as quickly as possible.
In addition, we recommend you contact our Customer Care department through info@jrailpass.com so we can check what happened and find a solution.
Thank you for bringing these issues to our attention, we hope we have the opportunity to provide you with a better experience in the future.
Sincerely,
Team Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Hey!
Vielen Dank für Ihre Worte. Ihr Feedback hat uns den Tag versüßt!
Jrailpass.com hat es sich zur Aufgabe gemacht, dafür zu sorgen, dass sich unsere Nutzer sicher fühlen und vollstes Vertrauen in unsere Dienste haben.
Wir hoffen sehr, dass wir Ihnen bei Ihren nächsten Japan-Reise wieder zur Verfügung stehen können.
Nochmals vielen Dank für Ihre aufmunternden Worte!
Mit freundlichen Grüßen,
Das Jrailpass.com Team
réservation facile
11. september 2026
Svar fra JRailPass | Travel Japan by Train
Bonjour !
Merci pour vos retours positifs. Vos commentaires ont égayé notre journée !
Chez Jrailpass.com, notre mission est de veiller à ce que nos utilisateurs puissent avoir entièrement confiance en nos services.
Nous espérons avoir le plaisir de vous revoir sur notre site lors de vos futurs voyages au Japon.
Merci encore pour vos mots d’encouragement !
Bien à vous,
Service client Jrailpass.com
Rapido y intuitivo
10. september 2026
Svar fra JRailPass | Travel Japan by Train
¡Hola!
Gracias por tus palabras. ¡Tu comentario nos ha alegrado el día!
En Jrailpass.com, tenemos la misión de garantizar que nuestros usuarios se sientan seguros y tengan plena confianza en nuestros servicios.
Esperamos tener el placer de acompañarte de nuevo en tus futuros viajes por Japón.
Gracias de nuevo por sus alentadoras palabras.
Saludos cordiales,
El equipo de Jrailpass.com
Svar fra JRailPass | Travel Japan by Train
Bonjour !
Merci pour vos retours positifs. Vos commentaires ont égayé notre journée !
Chez Jrailpass.com, notre mission est de veiller à ce que nos utilisateurs puissent avoir entièrement confiance en nos services.
Nous espérons avoir le plaisir de vous revoir sur notre site lors de vos futurs voyages au Japon.
Merci encore pour vos mots d’encouragement !
Bien à vous,
Service client Jrailpass.com
TIMO!!
TIMO!!! No compréis en esta web no es oficial, llevamos 17 días esperando el voucher y no tenemos nada ayer hablamos por tlfno y nos dijeron que lo enviaban y seguimos igual. Nos nos contestan ni nos envían 😩 Y encima el dinero si pides devolución tarda 6 meses ponerme en su web TIMO!!!
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra JRailPass | Travel Japan by Train
Estimado cliente,
Le pedimos disculpas por los inconvenientes experimentados. Le aseguramos que estamos haciendo todo lo posible para resolver este problema lo antes posible.
Para poder agilizar su resolución, le pedimos que se ponga en contacto con nuestro departamento de Atención al Cliente a través de info@jrailpass.com.
Gracias por el tiempo empleado en enviarnos sus comentarios, esperamos tener la oportunidad de ofrecerle una mejor experiencia en el futuro.
Atentamente,
El equipo de Jrailpass.com
Great customer service!
Great customer service! I realized I had entered my middle name incorrectly after ordering my pass, so I contacted support and they helped me get it corrected quickly. I had purchased cancellation insurance, which made the process much less stressful. The original ticket had already been delivered to my home, but the replacement was sent directly to me in Japan and arrived without any issues. Really appreciated how smooth and helpful the whole process was.
10. september 2026
Svar fra JRailPass | Travel Japan by Train
Hey!
Thank you for your words. Your feedback has brightened our day!
At Jrailpass.com, our mission is to ensure that our users feel safe and have complete confidence in our services.
We really hope to have the pleasure of serving you again on your future travels in Japan.
Thanks again for your encouraging words!
Best regards,
Team Jrailpass.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.