Jordan Fitness Anmeldelser 

226
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent support - the sales / support went above and beyond to make sure I could get what I was after. Really impressed!

Vurdert til 5 av 5 stjerner

Fantastic bumbells and weight rack. Had an issue with the incorrect rack size and customer services were out of this world. 5*, 10/10, Fabulous. Replaced next day, ready built, easy collection, quick... Vis mer

Vurdert til 5 av 5 stjerner

Great high quality products and customer service second to none. My wife ordered a dumbbell rack that arrived with a damaged plastic end cap. I received a reply the very next working day confirming a... Vis mer

Vurdert til 2 av 5 stjerner

We ordered a selection of 6 of the neoprene kettle bells. They arrived several days after their scheduled delivery date confirmed by phone call. After first missed date, I chased on phone for sever... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Treningsutstyrsbutikk

Skrevet av virksomheten

Jordan Fitness supply commercial gym equipment & functional fitness products worldwide. UK based, we specialise in premium free weights (dumbbells, barbells, discs), weight benches, rigs & flooring through to plyo boxes, medicine balls & home fitness. ...


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

226 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(226)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I had been looking for dumbbells at a…

I had been looking for dumbbells at a sensible price for months during lockdowns. Jordan Fitness were the only supplier that had dumbbells at a reasonable price. Quality old school dumbbells, delivered swiftly. Thank you so much , they are a great piece of kit for my home training.

4. desember 2020
Vurdert til 1 av 5 stjerner

Delivery took 13 ds - even then had to collect it myself out of someone elses bin

Item not delivered!!!! Pay a fortune for delivery too!!!!!

Correction delivery eventually occurred 13 days after ordering. Jordan Fitness sent the item the day after delivery, FedEx their courier, claimed to have delivered the item. They lied. They then said they would attempt re-delivery - yep, of an item they claimed to have already delivered! Second time they left it in a bin but not outside of my address, just another in the village. Ill with covid and in the pouring rain I had to track my parcel down yet again. Contacted Jordan the following day, just an apology no offer to refund the p&p charge after the delay and the fact that I ultimately delivered my own parcel! They are more upset that I left a one star review which they wanted me to revise on the basis I could have a discount - unknown how much mind - off any FUTURE purchase. So Jordan don't lose out here do they? They use a courier that lies and fails to deliver, the customer is the only one that loses out, being made to feel that they lied, waiting 13 days for delivery and then having to collect their own item. This is my first order every from Jordan and my last, so I don't get any pay back for this utter shambles and yet they want me to say yes to a discount off a future purchase? Awful customer service and never again will I purchase from Jordan Fitness.

2. desember 2020
Logoen til Jordan Fitness

Svar fra Jordan Fitness

Dear Karen, We’re very sorry for all the hassle the external delivery company have caused but please be aware we did everything we could to resolve this issue as quickly as possible for you. We did dispatch the next day but unfortunately our delivery carrier in your area did not perform – this is not a Jordan team member so we have not had control over this. Although we at Jordan attempted to resolve as quickly as possible (when we noticed you hadent received your mat via this trsutpilot review), on this occasion we have experienced several issues with the delivery company which has been out of our control. This has not happened before and has been raised with Fedex. We can only apologise on their behalf of our carrier for this convenience and are very sorry to hear we have lost you for this reason, which is very much out of our control. We wish you all the best in your recovery.

Vurdert til 1 av 5 stjerner

Not easy to return items

Tried to return item as it doesn’t fit my bar.
Emailed like it tells you to do, over a week later and still no response.

15. november 2020
Logoen til Jordan Fitness

Svar fra Jordan Fitness

Hi Laura,
We're sorry about this - we don't seem to have received your email.
Our service team will be in contact shortly - did you mean to order Olympic Bar collars rather than studio bar collars?

Vurdert til 4 av 5 stjerner

So pleased I ordered this pre lockdown

So pleased I ordered this pre lockdown, even better with the pure gym discount! Would have been 5 stars but the delivery service from FedEx wasn’t great. Waited in all day on the scheduled delivery date and it did not turn up, would have been ok with that if they’d let me know they weren’t arriving till the next day.

8. november 2020
Vurdert til 5 av 5 stjerner

Great experience

My experience with this company is fantastic! I have ordered from then numerous times. They have always fulfilled their order and delivered the equipment promptly.

7. november 2020
Vurdert til 5 av 5 stjerner

Great company to deal with

Easy ordering process and quick delivery. I was confused as one dumbbell arrived before the other, I emailed support and got a response in less than two minutes, explaining that they were shipped separately and providing tracking details for the second. 5 star customer service.

1. november 2020

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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