Competitive and polite, is a great option for your loved ones, used for my pets and always happy about products and quality.
Selskapet har svart
Beliggenhet
Bytt filialJollyes, Unit C, St Helens Retail Park, Warrington Road, WA9 1JJ St Helens, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rachel was extreamly friendly n helpful in helping us choose the right size harness for my 10 Yr old dog who has been nearly escaping with her other one she gave us peace of mind n even helped us adju... Vis mer
Spoke to one of the staff regarding puppy food for new pups, really helpful with great advice. Gave us a load of information on different types & how to do it etc. really good experience. Been back... Vis mer
Brilliant place , all the staff obviously enjoy being there. Knowledgeable, helpful and friendly. The store always looks very well stocked with a really good product range with many of the things I... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktopplysninger
Jollyes, Unit C, St Helens Retail Park, Warrington Road, WA9 1JJ, St Helens, Storbritannia
- 01744 735 712
4,8
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Competitive and polite
Competitive and polite, is a great option for your loved ones, used for my pets and always happy about products and quality.
5. februar 2026
Svar fra Jollyes The Pet People - St Helens
We appreciate your kind words! We're happy to hear that our products meet your expectations for your loved ones and pets. Thank you for your positive feedback.
Brilliant staff Nothing was to much…
Brilliant staff Nothing was to much trouble And items excellent value for money
1. mars 2026
Great idea to do click and collect to save a wasted journey if product out of stock
Didn't have to queue for long and I knew my product was going to be in stock and ready for my arrival. Friendly staff too
26. februar 2026
I used to love Jollyes St Helens
I used to love Jollyes St Helens, but was really disappointed this time.
My appointment was at 12:55, and I arrived on time. While I was at the main entrance downstairs my dog peed on the floor and I had to wait for the staff to bring paper and spray for me to clean it.
When I went upstairs the vet had already left because she finishes at 1 p.m. I don't understand why an appointment would be booked so close to closing time.
When I asked to reschedule, the staff weren't very friendly and said the next appointment would be in a week. I've always liked coming to Jollyes, but this experience was really frustrating and disappointing.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Jollyes The Pet People - St Helens
We apologise for your experience, had we been aware that your appointment was due, we would have ensured a member of staff would have dealt with the issue for you. We hope your next experience is a more pleasant one.
Very knowledgeable and very kind staff…
Very knowledgeable and very kind staff , great amount of stock.
26. februar 2026
Friendly staff and very helpful
24. februar 2026
Unelpful and low stock
As a regular customer of this shop for items for my dog I always find the stock low, and the employees unhelpful, particularly the deputy manager who was quite frankly argumentative and was unsure of where items were. Disappointing and I think I will try and alternative pet shop in st helens
8. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Jollyes The Pet People - St Helens
We appreciate you taking the time to share your experience. We're sorry to hear that you've found our stock levels and employee assistance unsatisfactory. We'll address your concerns with our team to improve our service.
Didn’t have the dog food I purchased in…
Didn’t have the dog food I purchased in stock any more and the date in the voucher was confusing as it looked like 2nd March but was actually 3rd February- the date and month were the wrong way round so it ran out the day before I went to use it so not to best trip
4. februar 2026
Svar fra Jollyes The Pet People - St Helens
We appreciate you taking the time to share your experience. We're sorry the dog food was out of stock and that the voucher's date format caused confusion, leading to it expiring before you could use it. We'll review our processes to prevent this in the future.
Great pet store
The shop is laid out well with plenty of choice. The staff are very helpful and pleasant. Pets are allowed, and plenty of free space.
31. januar 2026
Great products exactly what we needed
Great products exactly what we needed. Competitive pricing
23. januar 2026
Great shop and rewards scheme
Great shop and rewards scheme. Good variety of dog food, treats and accessories. Friendly helpful staff.
25. januar 2026
Good prices
Good prices, helpful staff, but sadly the groomers have gone. They were always handy for getting nails clipped anytime.
16. januar 2026
The store assistant helped me in…
The store assistant helped me in choosing a collar for my dog, great customer service
7. januar 2026
Very helpful staff as always and my…
Very helpful staff as always and my experience was even better when the young man who served me offered to take my very heavy bag of dog food to my car. This was greatly appreciated.
2. januar 2026
Very pleasant staff however have…
Very pleasant staff however have replaced the usual item I purchase with different brand, smaller packet and more expensive
29. desember 2025
Good service
20. desember 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.