Excellent service, Rihanna our groomer is so good with our pup, our pup is always beautiful when groomed and smells gorgeous. Would not go anywhere else to have our pup groomed. Booked appointments mo... Vis mer
Beliggenhet
Bytt filialUnit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL Newton Abbey, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Supervisor at till answered all our questions regarding puppy food choice. Very knowledgeable and friendly. Talked us through the loyalty scheme we had just downloaded. Clean, bright store. Will defin... Vis mer
I called into the Newtownabbey store shortly before 6pm on Saturday evening to get a dog tag for my puppy. I’d been to Pets at Home who I always use and their engraving machine was broken. I assumed t... Vis mer
A nice and welcoming store. It took a few minutes to find a colleague to help me but as soon as I did, she stopped what she was doing right away and was really helpful. I often visit another larg... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktopplysninger
Unit 2, Starplan Retail Park, 19-21 Longwell Road, BT37 9UL, Newton Abbey, Storbritannia
4,8
Enestående
569 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My Favourite pet shop
We go to this pet shop all the time. Easy to navigate shop layout and very friendly and helpful staff and great prices too.
Parking is great and the shop never feels overwhelming.
18. april 2025
Great help with cat food
Great help with cat food. Friendly staff and no trouble to them to help and signpost to everything around the store. Nothing was too much trouble for them. The gentleman carried my items to the till very friendly.
18. april 2025
The male server on the till was very…
The male server on the till was very friendly and offered great service. I was there on Tuesday 15th at 3.30pm
15. april 2025
Staff very helpful
Staff very helpful. I have mobility issues and was helped without having to ask. Very rare these days. Will def return to this shop. When shopping I need a traditional trolley which was not available - only baskets and pull along trolleys. That was only downside to my shopping experience.
14. april 2025
Great service makes all the difference
Great service at Jolly’s. Lovely new customer service girl. Great asset to store.
6. april 2025
Was able to go in get what I needed talk to staff wasn't rushed and payed and left. No hassle
Was able to go in get what I needed
8. april 2025
Really helpful members of staff who are…
Really helpful members of staff who are clearly knowledgeable about the products on sale
3. april 2025
The person who was helping us was…
The person who was helping us was really good and managed to get us the product that we wanted and, she was very courteous.
30. mars 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Poor shopping experience
Haven’t used Jollyes in long time as stocks were poor so use Pets at Home. Was passing and needed a few items for new pup. Compared to when I went a couple of years previously selection of items was poor and little choice to choose from (puppy bed), bowls, collars and leads and into the bargain prices were so expensive. I bought what I needed out of necessity when I came home looked online at Pets at Home and wished I had just waited and ordered from them. I ordered a dog crate to be delivered from Pets at Home delivery free of charge, same price in Jollyes but they charge £7.95 delivery. I will be sticking to Pets at Home for monthly online orders going forward.
21. mars 2025
Svar fra Jollyes The Pet People - Newton Abbey
We appreciate you taking the time to share your experience with us. We understand your frustration with the limited selection and higher prices compared to your previous visits. We strive to offer a wide variety of products at competitive prices, and it seems we fell short on this occasion. We value your feedback and will take it into consideration as we work to improve our offerings. We wish you all the best with your new puppy.
Great staff,well stocked with products…
Great staff,well stocked with products good prices
15. mars 2025
Very helpful staff
I initially went to the Newtownabbey store to purchase dog food. Nine in stock the young lady working in the store rang Boucher Road store and was able to get a bag there for me. I travelled to Boucher Road and collected the bag.
15. mars 2025
Cannot recommend enough
Cannot recommend enough! Nick and the team at Newtownabbey are fantastic, Rolo can be a bit strange and hates being groomed but he is always happy to see Nick.
Rolo always looks and smells amazing when I come to collect him!
13. mars 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.