Jollyes The Pet People - GosportAnmeldelser 

981
TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA Gosport, GB


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Se hva andre synes

Vurdert til 5 av 5 stjerner

The staff at Jolleys, the vets upstairs and the groomers were incredibly professional and very kind all throughout the time we had our dog, who passed away recently. The staff on the shop floor alw... Vis mer

Vurdert til 4 av 5 stjerner

The staff are friendly, helpful and efficient and the range available is good. However, considering its size and place in the market Jollyes prices are higher than many supermarkets for a number of po... Vis mer

Vurdert til 5 av 5 stjerner

My dog (cocker spaniel) has been groomed regularly here since July 2024 and he is now 16 months old. He loves the groomer and she always does the cut I requested and he always looks gorgeous. He had a... Vis mer

Vurdert til 5 av 5 stjerner

Great pet shop, friendly staff reasonable prices and always have what I need for my dog.

Selskapet har svart


Informasjon om virksomheten

  1. Dyrebutikk
  2. Dyrefrisør
  3. Dyreutstyr

Skrevet av virksomheten

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Kontaktopplysninger

  • Unit 7 Brockhurst Gate Retail Park, Cotsworth Road, PO12 4FA, Gosport, Storbritannia

  • 023 9421 4700

4,7

Enestående

TrustScore 4.5 av 5

981 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(981)

9 265 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great pet shop

Great pet shop, friendly staff reasonable prices and always have what I need for my dog.

14. april 2026
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Svar fra Jollyes The Pet People - Gosport

We're delighted you find our shop great and our staff friendly! We appreciate your kind words about our prices and selection.

Vurdert til 5 av 5 stjerner

🌟 Recommendation for Neighbourhood Vets…

🌟 Recommendation for Neighbourhood Vets -Jollyes Gosport

I just wanted to share my experience with Neighbourhood Vets in Gosport, Jollyes because truly, they are something special.

If you’re looking for a vet that is incredibly caring, compassionate, and doesn’t charge you the earth, this is the place to go. The standard of care they provide is second to none.

I walked in today with seven very poorly kittens, and I didn’t have to wait — they saw us almost immediately. I had already been there before with two of the kittens due to a nasty infection, And I had already taken in my beautiful Poppy That had to have a full hysterectomy and once again, they went above and beyond. They were so gentle, understanding, and gave my beautiful little fur babies the most amazing care.

It’s not easy to find a vet that genuinely cares without making you feel like you need to take out a second mortgage, but this place proves it’s possible.

The reception staff are absolutely wonderful too. I have an autistic son, and they took the time to speak with him, engage with him, and truly listen — which meant so much to me. That level of kindness and patience is rare.

The vet even came out to see me, explained everything clearly, weighed the kittens, and made sure they were properly looked after. It was honestly beyond anything I’ve experienced before.

I can’t recommend them enough or thank them enough. If you want a vet that truly cares and delivers exceptional service without breaking the bank, please give them a try — they are worth every bit of praise.
Charlotte

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Jollyes The Pet People - Gosport

We're so glad to hear about your positive experience! It means a lot to us that you felt cared for and that our team showed such kindness, especially towards your son. We truly appreciate your recommendation!

Vurdert til 5 av 5 stjerner

The groomers were very good with my…

The groomers were very good with my dogs who both dont like being groomed and now r quite comfortable with having it done and they r lovelyxxx

1. april 2026
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Svar fra Jollyes The Pet People - Gosport

We're happy to hear that your dogs are now comfortable with grooming. It's wonderful that our groomers provided such a positive experience for them. Thank you for your lovely feedback!

Vurdert til 2 av 5 stjerner

Tried using a voucher but the cashier…

Tried using a voucher but the cashier said another had been activated which it hadn't and xouldn't change the transaction. When contacting Jolleys with my complaint they kept on about the other voucher which I didn't activate (I sent them the proof) and refused to help. I won't be using them again as the cashier was less than helpful and I've had nothing but issues with the app. Rubbish company with rubbish staff and a rubbish app.

5. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Jollyes The Pet People - Gosport

We appreciate you bringing this to our attention. We're sorry you had a frustrating experience with the voucher and app. you stated That we took a non activated voucher and assigned to a transaction which we can not do . the transactions took one you had already activated . when activating voucher the store would take vouchers based on the date they are activated and you would be unable to choose which voucher you use at which time Thank you for your feedback and we apologise that you felt we did not help but we are unable to help

Vurdert til 5 av 5 stjerner

Helpful, friendly staff.

Lovely, friendly staff. Always happy to help with advice or a hand to lift.
Always well stocked also. I find them knowledgeable and helpful to.
The shop looked clean and bright on my visit yesterday.
My dog regularly goes to the groomers upstairs too. The girls in the groomers are well run, friendly and professional. My dog enjoys going there as they make a nice fuss of her.
I believe the shop is a credit to Jollyes as a whole. Please ensure my thoughts are conveyed to the staff.
Thankyou, keep it up.

20. februar 2026
Vurdert til 1 av 5 stjerner

Will never use the click and collect again!!

Placed an online order for collection and really wish I hadn’t bothered. Had an email to say one item was oos and would be refunded which is fine although I haven’t received a refund yet. Initial collection of the order took too long, I was asked to confirm all items ordered and my name for the cashier to then check on the system for a further 5 minutes whether the bag she had just given me was correct. I offered my order number to assist but it wasn’t taken. Got home and found 1 item was missing and another was incorrect. I emailed to advise and ask if I could pop back to swap the incorrect item and also collect the missing item, and was told the incorrect item was correct and was what I ordered but I could go back and exchange and collect missing item. On my return visit the first member of staff I spoke with told me the system showed my whole order as refunded which was not the case. A second member of staff then came over and said the incorrect item I had been given was in fact correct. It was not what I ordered at all and I showed them the order confirmation with the correct item on but they were really quite argumentative about it being correct. I’m not sure how you could argue this as I was showing in black and white what I had ordered on my confirmation email and the store website. I was told the item I had actually ordered was not stocked in this store?!?! I have returned the incorrect item and was told the staff member will email through to get a refund processed, not holding out much hope at all. Really disappointed with the whole experience from start to finish, the fact the staff were telling me I was wrong and the item they supplied was correct even though I know it was wrong and showed them the evidence is appalling. This should have been a quick 2 minute visit to pick up an order but was unnecessarily stressful, time consuming and unprofessional

19. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Jollyes The Pet People - Gosport

We regret that your online order collection was unsatisfactory. We apologize for the missing and incorrect items, the delayed refund, and the confusion regarding your order. We'll investigate these issues to improve our service and ensure accurate order fulfillment in the future. We appreciate your feedback.

Vurdert til 2 av 5 stjerner

What is the point if having a click and…

What is the point if having a click and collect when it do not work twice i have used it amd even though it states cluck and collect in a hour it do not happen twice i had to go to the store after waiting an hour and half and its still not ready .

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Jollyes The Pet People - Gosport

Svar fra Jollyes The Pet People - Gosport

We appreciate you taking the time to share your experience. We're sorry to hear the click and collect service did not meet your expectations and caused delays. We will investigate this issue to improve our service.

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