If this is the correct review site for vip inmates to purchase communication for your incarcerated loved ones. THIS IS APPARENTLY A SCAM. I paid for messages and sports services and received no email... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Been a VIP Connect user for 10+ years. I would rate this service as fair to good on most days. However I've recently noticed that calls made to Nairobi (actually Kenya as a whole) display a local n... Vis mer
Selskapet har svart
When I open this account last week I added a $10 credit which allowed me to make clear international phone calls. I was so excited that I have finally found a reliable phone provider. TO my recent sur... Vis mer
Selskapet har svart
I have used vip for a long time now. I have been very loyal, but am greatly disappointed now. How can I use $5 in less than 5 minutes. The rates changed without them notifying us, plus several interru... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om VIP Communications
Skrevet av virksomheten
Kontaktopplysninger
2,0
Under middels
1k anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If this is the correct review site for… scamming
If this is the correct review site for vip inmates to purchase communication for your incarcerated loved ones. THIS IS APPARENTLY A SCAM. I paid for messages and sports services and received no email communication since my purchase 4/3/2025 and it is now 4/6/2025. My fiancé hasn't received any email or anything. The chat service is NOT working, no one ever replies. I am reporting them to the better business bureau and I have disputed the charges.
3. april 2025
Anmeldelse skrevet uten oppfordring
How have not received my 3 withdrawal
How have not received my 3 withdrawal
21. desember 2024
Anmeldelse skrevet uten oppfordring
For a business
3. mars 2023
Anmeldelse skrevet uten oppfordring
Those who expect to reap the blessings of freedom, must, like men, undergo the fatigue of supporting it. ~ Thomas Paine Sharing my thoughts to you
Those who expect to reap the blessings of freedom, must, like men, undergo the fatigue of supporting it. ~ Thomas Paine
17. mai 2023
Anmeldelse skrevet uten oppfordring
SCAMMER WEBSITE
I decided to try their service and the scammed me $22. I sent a mobile top up and they charged my card the payment and never sent the credit. They also refuse to give a refund and there customer service is some Indian scammer. Don't trust this website the are a scammer
25. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra VIP Communications
Hi Mark, I'm sorry but your order did not meet our security standards so it was rejected. The pending transaction will drop off within 3-5 business days. Please note we did not accept the transaction so you won't see a separate credit after the pending period, instead you'll see the original transaction that was pending drop off your statement.
Calls to Addis Ababa Disconnected
In the middle of phone calls to Addis Ababa, Ethiopia phone calls disconnected twice with credit remaining announcements. Never seen this interruption before. Not sure what is the problem.
10. juli 2022
Anmeldelse skrevet uten oppfordring
Svar fra VIP Communications
Hey Daniel! Sorry for the inconvenience. It sounds like the call was losing connection. Our access number will return you to your balance and dial tone if the call is disconnected, allowing you to place another call. If you suspect the party you were calling had reception issues you could try again a bit later, or you can call us at 8008365004 and we can assist you. If you decide to try later, please be sure to call us if the issue persists so we can review the calls for any issues on our end.
Daily basis apartment for rent one bed…
Daily basis apartment for rent one bed town bed farnish
15. mai 2022
Anmeldelse skrevet uten oppfordring
Call Privacy Concerns!
Been a VIP Connect user for 10+ years. I would rate this service as fair to good on most days.
However I've recently noticed that calls made to Nairobi (actually Kenya as a whole) display a local number on the recipient caller ID rather than the callers number. I found this quite suspicious and notconvinced calls are guaranteed privacy.
This wasn't the practice when I started using the service.
If a call recipient has Truecaller app installed it displays the call as initiating from some random Kenyan numbers and names not related to the caller initiating the call/VIP account holder.
20. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra VIP Communications
Hi Ju, We hear you, and would like to clear some of your privacy concerns. We're unable to locate your account, kindly email us at customerservice@joinvip.com with your contact details so that we can reach you. Our customers' privacy and satisfaction is our top priority, we value your input and are hopeful we can continue serving you for another 10+ years.
We got cut off
We got cut off. Then it seemed like the other person I was talking to was still on the other line, but what I was hearing was a repeat of about 4 or 5 lines of what she previously had said. I kept listening for awhile then finally noticed it. This resulted in eating up some of my time credits!!!
24. april 2021
Svar fra VIP Communications
Sorry you had issues with our service! Perhaps this only happened on your last call but we have refunded all of your calls to be safe. We have also made a route change based on your feedback. This issue should be fixed. Please try your call again at your earliest convenience and if you have any further issues please give us a call at 18008365004 between 8 AM and 8 PM Eastern US so we can investigate further.
Excellent.
Excellent. You are doing very well. And we are happy for joining your company.
13. mars 2021
Svar fra VIP Communications
Dear Tefera, thank you so much for taking the time to leave this excellent review. We really appreciate your business. We are here for you anytime.
March 10
March 10, 2021
VIP has been servicing my cars over the years, many years. They always did right by me. They are highly professional and knowledgeable and they always go beyond the extra mile for their customers. I will never go anywhere else to have my car serviced. Thank you VIP!
Laurentiu Traineanu
10. mars 2021
Anmeldelse skrevet uten oppfordring
This service is great
4. mars 2021
Svar fra VIP Communications
Thank you for leaving a 5-Stars review. We continuously strive to serve you better. Looking forward to serving you in the future!
it good service
14. februar 2021
Svar fra VIP Communications
Dear Tadesse, We are pleased that you are enjoying the service. If there is anything we can do for you, just let us know at +18008365004 or customerservice@joinvip.com. Thanks for choosing VIP Communications.
Call is cut off during the conversation
Not only do the calls have difficulty, but they are regularly cut off during communication
5. januar 2021
Svar fra VIP Communications
Hello, thank you for joining! I'm sorry you've been experiencing issues especially being your first few days of using the service. We certainly understand your frustration. I've made a change for your calls. This should clear up any issues on our side. There can be dropped calls due to poor reception to the # you're calling to but if it's been consistent it likely was an issue on our side in which case this change should fix this for you. I've refunded all the charges for these 3 connected calls you've had so far. Could you please try again w/ this change I've made? If you face issues in the future, please let us know by calling 1-800-836-5004 or visiting www.joinvip.com and chatting or emailing us. We have technicians on duty everyday (including holidays and weekends) so when you run into issues we'll be happy to work to correct them for you. If you're happy w/ the service going forward we'd appreciate you updating your rating here but of course if you continue having issues please let us know. Happy New Year!
Too many interruptions during my call…
Too many interruptions during my call to my ill brother in the hospital. I was cut off by VIP 3 times. That is unacceptable.
28. desember 2020
Svar fra VIP Communications
Hey Julia,
I am deeply sorry for the frustration, our goal is to provide you with quality connections. We would like the opportunity to make it up to you, a team member will be contacting you to assist you with this matter, I'm certain we can get to the bottom of this issue.
Please note that far end issues can often be the root of the problem; nevertheless, we try our best to troubleshoot and correct the issue if it's within our control. Our dedicated Customer Support Team is available to assist you every day from 8 am-8 pm EST, call 1-800-836-5004. You can also contact us via email at https://www.joinvip.com/contact-us.
Thanks for taking the time to share your feedback as this helps us improve.
-VIP Team
I have an account with VIP that I have…
I have an account with VIP that I have not used for years.
I called them to activate it and they were very helpful and efficient.
They even applied my old balance to my new account, now that’s good honest service !
22. desember 2020
Svar fra VIP Communications
Dear Geraldine, thanks for sharing your experience with us and the community. We are more than happy to serve you. Thanks for being a loyal VIP Customer.
I'm so disappointed with VIP calling…
I'm so disappointed with VIP calling card , l have been trying to make calls for a whole week...try to get someone to assist me but nothing.
14. desember 2020
Svar fra VIP Communications
Hello Ida,. I'm sorry you have been having issues. We actually tried reaching out to you proactively when we noticed you hadn't been using your new account. We will reach out to you again momentarily to sort your issue and get your calls working. If you are unable to answer our call feel free to call us at 8008365004 between 8 AM and 8 PM Eastern US.
I love 💘 too use this app
14. desember 2020
Convenient access for international calls
Checking and Reloading funds is easy and convenient. Rates for international call are average. Also dialing out is odd but you will get used to it after using it a few times.
13. november 2020
Svar fra VIP Communications
Hi Dawit, we really appreciate you taking the time to share your feedback. I highly recommend downloading our calling app- VIP V2. Makes calling much easier and faster.
You can download here:
Android: http://jvip.co/ln2sv
iPhone: http://jvip.co/9ci83
App Features
- Call all your saved international contacts directly from the app
- No need to dial PINs or access numbers and more...
Svar fra VIP Communications
Dear Narine, thank you so much for this 5-star review. Thanks for sharing your rating with us and the community.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.