Bubble Anmeldelser 2 867

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great app both women have been really great. My children have SEN so it's really important when I book someone they have experience and know how to handle the extra need my children may require. Highl... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We’ve never had a babysitter before so we were quite nervous using Bubble, but after reading through their guides and the fact you can speak with sitters before booking is great. Sakura was amazing as... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I would have given a 5 star rating however I had to recognise the fact that I don’t always get notifications for new messages which can cause a delay. Otherwise great app and concept!

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bubble is a great child-care APP providing flexibility for families and sitters. The client service is excellent with prompt and effective support. We have been using the service over the last couple... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Offentlige og lokale tjenester

Skrevet av virksomheten

Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most. 


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have been using Bubble for about 6…

I have been using Bubble for about 6 years and happy how easy and smooth everything works on the app. Customer service is great!. I would love to have some more settings for nannies to manage as sometimes is easier for the family when I need to amend hours or cancel a job without asking for a fee but honestly I am sure they will keep improving through the years.

9. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

So expensive

So expensive

5. september 2025
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Svar fra Bubble

Thank you for sharing your feedback! We reached out to you to see if we can help but as we haven't heard back from you, we had a look and can see that you recently booked a sitter whose hourly rate is a bit higher than the average on Bubble. Sitters set their own rates, so prices can vary depending on experience and qualifications. You’re also currently using Bubble on a pay-as-you-go basis, which can work well for occasional use, but we also offer subscriptions that can reduce overall costs. If you’d like some help finding a great sitter who matches your budget, our team would be more than happy to guide you! Just reply to our email or pop us an email at support@joinbubble.com.

Vurdert til 1 av 5 stjerner

No babysitters available

I have tried to book a babysitter twice and both times had zero responses. I don't see the point in an app that never has anyone available? Very disappointed. Have had to go on Facebook to find a babysitter.

8. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bubble

Hi there, thank you for your feedback. We're really sorry you didn’t receive any responses. There are over 30,000 sitters on Bubble, but response rates can vary depending on the timing of the request, the type you post, your location, and the detail provided on the request.

We'd love to locate your account, review your request and make sure future requests reach a wider pool of sitters by offering some tips. We’re here 7 days a week and are always happy to help get this working smoothly for you, so please reach out at support@joinbubble.com so we can give you a hand.

Vurdert til 5 av 5 stjerner

Bubble Surpassed Expectations

Bubble was remarkable. There was a mistake made—probably mine—in the hours we needed a sitter so we could celebrate our wedding anniversary and our daughter’s college entry. Not only did they not charge me for the error, admitting it could have been theirs, they found me another sitter at 11 a.m. and she was able to get Ty’s by noon. On top of that, the sitter, Hinds, has a gift for working with children, especially two-year-olds who don’t want to be separated from their family, and, more important in this day and age, Bubble’s customer-service reps were amazing.

28. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

App quite glitchy but the sitter was great.

The app was quite glitchy and I needed to contact support twice, once to update the address, and then with a problem with the booking after the sitter showed as “withdrew”. Other than that the sitter was great and it was a smooth evening.

27. august 2025
Vurdert til 2 av 5 stjerner

App kept crashing

App kept crashing. I was eventually able to book a sitter, however they did not show up on time and told me the app never informed them of the booked sit.

26. august 2025
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Svar fra Bubble

Hi Jock, we're sorry to hear you had this experience but I'm glad that we were able to chat a little more about this over a call last week.

Just in regards to your review - rest assured we do send sitters notifications both through the app and also email. In this instance, our tech team have looked into this sit and can see both of these were sent out correctly at the time.

As discussed over the phone, please do let us know about this app issue you experienced, as our team are keen to help diagnose this issue. Please do get in touch at support@joinbubble.com.

Vurdert til 3 av 5 stjerner

Most sitters are not engaging…

Out of the 7 nannies:sitters that I have booked in the last two years, I have only found one who has been very engaging with my sons and very reliable. The rest of the 6 of them are great as an aide at home (e.g. to help with grocery shopping) but not to engage a toddler or a primary school child. It appears that most sitters do this on the side to earn an extra allowance, which is great, however I book them to keep my children busy whilst I have to work and I end up having to encourage them to play with my kids and having to participate in games. They mostly sit down and ask the kids to show them books or toys, lacking energy and enthusiasm. Only one out of the 7 actually did ran behind them and encouraged them to play. I wish I could find more sitters that are energetic and enthusiastic. I do understand that it is difficult to keep a toddler entertained but the parents use the bubble app so that they are able to get on with their work at home or any chores, not to have to be the entertainer themselves.

22. august 2025
Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. Following a previous good one. Important event who I told her about. I contacted the sitter the day before to discuss arrangements. No response.

She cancelled the day of the event with an excuse that she could have given me a heads up on eg back injury. Then suggested I could find someone else.

This is totally unprofessional.

The app said they would freeze her profile but see she’s back on again. The app also said they would find someone else. Sorry, you can’t just trust anybody with your children and house.

Given the previous times I have paid a ‘trust and safety’ fee on top of the sitters fee I really doubt the vetting on this app.

26. august 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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