Great app both women have been really great. My children have SEN so it's really important when I book someone they have experience and know how to handle the extra need my children may require. Highl... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We’ve never had a babysitter before so we were quite nervous using Bubble, but after reading through their guides and the fact you can speak with sitters before booking is great. Sakura was amazing as... Vis mer
Selskapet har svart
I would have given a 5 star rating however I had to recognise the fact that I don’t always get notifications for new messages which can cause a delay. Otherwise great app and concept!
Selskapet har svart
Bubble is a great child-care APP providing flexibility for families and sitters. The client service is excellent with prompt and effective support. We have been using the service over the last couple... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Find a babysitter trusted by your friends - our app connects parents to babysitters using the people they trust the most.
Kontaktopplysninger
27 New Dover Road, CT1 3DN, Canterbury, Storbritannia
- support@joinbubble.com
- joinbubble.com
4,6
Enestående
3k anmeldelser
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It’s been great using bubble so far
It’s been great using bubble so far. With the help of Michaela, I was able to secure a permanent job! She’s been super helpful and always available!!!!!!
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Thank you so much for your lovely review! We’re so happy to hear that you were able to secure a permanent role — that’s fantastic news 🎉
Michaela will be happy to know her support made a difference. We’re lucky to have her on the team!
Michaela from Bubble was great
Michaela from Bubble was great from start to finish, she was very communicative, responding to my messages quickly, very professional but kind and approachable. She secured me my new job and I feel very grateful.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Thank you so much for your review! We’re thrilled to hear that Michaela was able to support you throughout the process and help you secure your new job.
We really appreciate you taking the time to share your experience and wish you all the best in your new role! 🎉
Excellent platform for booking childcare
Great selection of nannies, each one was fantastic with my little ones. Super easy to search for and book, as well as pay/tip at the end of the sit. Would highly recommend Bubble.
20. november 2025
Svar fra Bubble
Hi Alkamal,
Thank you so much for your lovely review!
We’re happy to hear that you’ve had such positive experiences with the sitters on Bubble and the app, too!
The sitter Raihana was great just as…
The sitter Raihana was great just as described in reviews!
20. november 2025
Svar fra Bubble
Thank you for sharing your feedback! We are glad to hear Raihana was a great match for your family 🙌🏻
Bubble have been amazing in helping me…
Bubble have been amazing in helping me find a new nanny role, I’ve worked with many agencies however this by far has been the easiest, smoothest and quickest process. From responding to my cv, interviews and trials the bubble permanent team have been amazing! Thank you
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Hi Aliyah!
Thank you so much for your review and for the kind words!
We would appreciate any feedback on how we can improve to earn a 5-star rating 🙌🏻
Just message us anytime at support@joinbubble.com if we can help you with anything at all!
Bubble made me much less apprehensive!
I was apprehensive at first as we'd never left our daughter with someone who wasn't family/friends but the Bubble app gave us so much information on the sitters that we were feeling very relaxed! We even arranged a meetup with our sitter before the booking so that we could ask each other questions and she could meet our daughter before the booking. The booking went smoothly and I received updates throughout the evening. Will recommend and use again.
13. november 2025
Svar fra Bubble
Thank you so much for your wonderful review. We're so glad to hear things went well with your sitter. First time nerves are so understandable and you're definitely not alone in feeling apprehensive, but we're so glad you made the move and it all worked out 💜 Drop us a message anytime at support@joinbubble.com if you'd like to chat!
Svar fra Bubble
Thank you for your great review and feedback! Pleasure to have you in the Bubble community ⭐
Svar fra Bubble
Thanks for your lovely feedback. So glad you've had a great experience!
Great sitters but high fees
Great sitters and love the parent reviews and booking details but the app is incredibly expensive to use. Lots of fees for a marketplace for parents and sitters.
10. november 2025
Svar fra Bubble
Thank you so much for sharing your feedback, Danielle. We’re really glad to hear you’ve had great experiences with Bubble and find the reviews and booking features helpful.
We also understand your concerns around fees. Childcare can be expensive, and our fees help us keep the platform running safely and sustainably while continuing to improve the service for both parents and sitters. Like many marketplaces, fees apply to both sides of the platform, and try to keep these as fair and transparent as possible.
For sitters, the fee reduces significantly once they’ve completed more than one sit with the same family, and in many regions it’s already lower by default. Sitters who reach Super Sitter status also benefit from reduced fees on consecutive sits.
For parents, if you’re booking regularly, our Bubble+ plans are designed to make things far more more cost-effective and can be as low as £6.67/month. You can also choose from sitters with a range of hourly rates, as all sitters set their own prices.
We really appreciate your feedback and hope this adds a bit more clarity. If you ever have questions or want to chat further, we’re always here to help at support@joinbubble.com.
Easy to use and great experience
Easy to use and great experience. Will use Bubble again.
2. november 2025
Svar fra Bubble
Thanks for your review, Brianna! We're so glad to hear you've had a good experience and we look forward to welcoming you back.
Svar fra Bubble
Thank you for your lovely review and kind words! ⭐
I’m a babysitter with Bubble since 2022 with 100% rating
I’m a babysitter with Bubble since April 2022 with 100% rating. I’ve thoroughly enjoyed working as a Sitter for them and they have been kind, fair and affirming. When I was diagnosed with breast cancer in September 2022 they sent me a beautiful bouquet of flowers and a thoughtful card. I hope I can work for them for the foreseeable future.
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Claire, what a pleasure to read your review! It's been a pleasure working with you all these years and we're glad to hear you're planning to stick with Bubble 💜
Sending love from the Bubble CS team
Highly recommend Nannies by Bubble…
Highly recommend Nannies by Bubble service! Chloe and Jade were extremely helpful in finding suitable candidates and organising interviews. I particularly appreciate their professionalism and communication; our needs were perfectly understood and we didn’t have to waste time with random candidates. Overall the best experience compared to other agencies in London
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Thank you so much for your wonderful review and kind words about Chloe and Jade. We are so lucky to work with them and are so delighted that you've had such a positive experience. 💜
Bubble is great
Bubble is great! Very easy to use and we found a great nanny really easily.
24. oktober 2025
Svar fra Bubble
Thank you for your lovely review! We're so glad you found it easy to find the right nanny for your family.
Svar fra Bubble
Thank you for your words - we really appreciate this! So glad to hear that you've had such a positive experience with the sitters using Bubble!
Worse experience ever with the…
Worse experience ever with the babysitter. She arrived 10 mins late causing us to arrive late to the party. On arrival found my baby crying her eyes out ALONE at the door waiting for me to come back.
11. oktober 2025
Svar fra Bubble
Hi Sara, thank you for taking the time to share what happened. We were saddened to hear about the experience you had which falls far below the standards we set for every sitter on Bubble, and we completely understand why this was upsetting.
As soon as our support team received your report, we looked into the incident and deactivated the sitter’s account to prevent them from taking any further bookings on Bubble. Safety and trust are at the centre of everything we do, and we have zero tolerance for behaviour that compromises that.
We also reached out directly to offer a gesture of goodwill, but more importantly, to make clear that we take this extremely seriously.
We’re grateful you’ve previously had only positive experiences with other sitters on Bubble, and we truly hope this incident won’t overshadow those. If you’d like to speak further or share any additional details, our team and Designated Safeguarding Lead are more than happy to have a chat.
Thank you again for bringing this to our attention and please do contact us at any point at support@joinbubble.com
I had such a great experience with the…
I had such a great experience with the customer support team. They went above and beyond to help me resolve an issue with a sit that didn’t go as planned. Their communication was quick, clear, and genuinely caring — they made sure everything was sorted smoothly. Really impressed with how responsive and supportive they’ve been throughout! Special shout-out to Valentina and Marilia!
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bubble
Thank you for your kind words, particularly about Valentina and Marilia, who will be delighted to read this review. They are both fantastic team members and we're very lucky to work with them every day. We really appreciate you taking the time to leave a review!
Svar fra Bubble
Thank you for your review and rating, Carlos! So glad you've had a positive experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.