Bereavement is a difficult time and having your card blocked and then a lesser credit limit offered makes it much more so. The credit limit offered is no where near enough to cover some of the bills c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was in John Lewis selecting a suitcase for my forthcoming holiday. I had good service and advice from the sales person who also asked where I was going to. Having found out it was Japan they remin... Vis mer
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The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.... Vis mer
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I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktopplysninger
Storbritannia
- johnlewismoney.com
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra John Lewis Money
Hi Jo. Many thanks for your excellent comments about the service you received at your local Bureau de Change. ^Al
Svar fra John Lewis Money
Sorry to hear you had a little time to wait on your currency, Mr Parr. This isn't typical of the service our colleagues at Waitrose provide, so I'm sure if you use our Travel Money service again in future, you'll receive your order much quicker. ^Al
The service was great
The service was great
I was served by a friendly and helpful member of staff. There was an offer for members and I got a £5 discount.
I couldn't ask for more
12. juli 2026
Svar fra John Lewis Money
Brilliant to hear that, Maureen. Your review of our Travel Money service is very much appreciated. Thank you. ^Al
Svar fra John Lewis Money
Hi Mike. Thanks for rating our Travel Money service 4 stars. We hope to see you back using the service again in future.^Al
This is a flawless way to order
This is a flawless way to order and receive foreign currency. The staff in branch are always pleasant and helpful. This is a great service.
12. juli 2026
Svar fra John Lewis Money
Thanks for sharing your great comments about our Travel Money service, Ann. We're delighted to know you find the service so good. ^Al
Svar fra John Lewis Money
Sounds perfect, Ann. Thanks for rating our Travel Money service 5 stars! ^Al
Easy to order on line
Easy to order on line. Was kept informed when ready to collect. Good exchange rate. Very pleasant assistant at shop.
7. juli 2026
Svar fra John Lewis Money
Many thanks for taking the time to share your comments about our Travel Money service, Eric. It's great to hear you found everything to your liking. ^Al
Credit card that offers money confidence
Credit card that answers many of my financial questions. Excellent customer care, paying particular attention to ensuring my financial security, placing me as the client at the centre of their service, offering me opportunities to take fraud prevention measures seriously. 0% on purchases for 6 months has given me financial freedom to face rising multi sector costs.
8. juli 2026
Svar fra John Lewis Money
Hi Denyse, we are so happy to hear that our credit card is meeting your financial needs and that our Customer Care team has provided you with excellent support, especially regarding your financial security. It's wonderful to know that our 0% purchase offer has given you valuable financial flexibility. We truly appreciate your positive feedback! ^Alan
Svar fra John Lewis Money
Hi Richard, sounds great! Thanks for your custom. ^Alan
It was very easy to order with a good…
It was very easy to order with a good rate and was ready when I went to collect it
11. juli 2026
Svar fra John Lewis Money
Hi Eileen, we're delighted to hear that you found the ordering process easy and that your item was ready for collection as expected. We appreciate your positive feedback! ^Alan
Very good service
Very good service. Ordered online, easy, and travel money arrived when it said it would. Couldn’t want anything else.
11. juli 2026
Svar fra John Lewis Money
Hello, we are so pleased to hear that our online ordering process was easy and that your travel money arrived precisely when expected. Thank you for your kind words! ^Alan
Great company and great rates
Great company and great rates. Used JL for a while now and will definitely use again. I do compare the rates but always JL come out on top 💶
11. juli 2026
Svar fra John Lewis Money
Hi there Jackie, we are so happy to hear you consistently find our rates to be the best and appreciate your continued loyalty. Thank you for your wonderful feedback! ^Alan
Larger currency amounts can be pre-ordered.
I have used John Lewis Money for foreign currency many times and always receive good service. I required a larger amount than usual recently and pre-ordered and was notified when it was ready.
3. juli 2026
Svar fra John Lewis Money
Hello Nigel, we are so pleased to hear that our foreign currency service consistently meets your needs, especially with larger pre-ordered amounts. We appreciate your continued trust in us. ^Alan
Very easy to order and even easier to…
Very easy to order and even easier to collect. Very good exchange rate.
11. juli 2026
Svar fra John Lewis Money
Hi Richard, we're so pleased to hear that your ordering and collection experience was easy and that you found our exchange rates to be very good! Thank you for your positive feedback. ^Alan
Ability to order my money in store
Ability to order my money in store, including a currency not shown online (ROM) and could collect next day. Good to be able to get points on my JL card.
11. juli 2026
Svar fra John Lewis Money
Hi Colin, we're so happy to hear you had such a positive experience with our currency exchange service, especially being able to order Romanian Leu and collect it so quickly. We appreciate your kind words! ^Alan
Excellent Staff at John Lewis Cheadle …
Excellent Staff at John Lewis Cheadle .The exchange rate is poor in store unless you have the £5 JL Reward it’s a better rate on line
11. juli 2026
Svar fra John Lewis Money
Thanks for your kind words about our staff at Cheadle. We really appreciate your loyalty and support. If you need any further help Brian please feel free to get in touch: https://www.johnlewismoney.com/help ^David
Svar fra John Lewis Money
Hello, thanks for applying for our Partnership Card. We hope you enjoy using the rewards that come with the card. ^Alan
So quick and easy
So quick and easy. The only problem was I hadn’t planned to go into town, and only had a week to collect the money.
11. juli 2026
Svar fra John Lewis Money
Hi, thanks for your feedback and for choosing to use our service. ^Alan
It was easy to order on line and easy…
It was easy to order on line and easy to collect.
11. juli 2026
Svar fra John Lewis Money
Hi Victor, glad to read all went to plan. Thanks for your kind feedback. ^Alan
Travel money
Easy to order and collect in store as relatively small amount. Some confusion about when it was ready as I expected phone call when currency was in store. This was resolved by John Lewis. I am disappointed that JL is shutting all its in-store currency exchange.
11. juli 2026
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