Bereavement is a difficult time and having your card blocked and then a lesser credit limit offered makes it much more so. The credit limit offered is no where near enough to cover some of the bills c... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was in John Lewis selecting a suitcase for my forthcoming holiday. I had good service and advice from the sales person who also asked where I was going to. Having found out it was Japan they remin... Vis mer
Selskapet har svart
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.... Vis mer
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I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktopplysninger
Storbritannia
- johnlewismoney.com
4,5
Enestående
18k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra John Lewis Money
Thanks for your feedback Julie. I can totally understand your frustration about the large notes you were given and appreciate this is not the most practical. I'll share your comments with our Management team and hope we're back to our best again in the future. ^David
Svar fra John Lewis Money
Thank you for your loyalty and kind words Mr Namazi! ^David
Choice of collection point for next day…
Choice of collection point for next day was good. Would have been better if I could have bought in store rather than being sent away to do it online.
15. juli 2026
Svar fra John Lewis Money
Thanks for your feedback Mrs Davey. I'm sorry you weren't able to buy in store. I'll make sure your comments are shared with our Management team. If you need any further help at all please let us know: https://www.johnlewismoney.com/help ^David
Polish zlotys
Ordered Polish zlotys online and collected in store. Good rate of exchange, 2 different small note denominations which is perfect, only had to wait 1 minute at customer service counter to collect, no queue.
Thank you
10. juli 2026
Svar fra John Lewis Money
Thank you for your kind words DH. I'm glad you found our service quick and easy to use. ^David
Easy to order online did not get much…
Easy to order online did not get much communication from JL Money a bit off a jobs worth at the Waitrose shop were I picked them up from
15. juli 2026
Svar fra John Lewis Money
Thanks for your review Colin. We're sorry to hear about the unhelpful interaction at the collection point. We're always working to improve our service. If you need any further help at all please do get in touch: https://www.johnlewismoney.com/help ^David
Excellent service
Excellent service! Ordering online was easy, and the collection time was perfect. The staff was great. The cash denominations provided are very convenient for traveling.
11. juli 2026
Svar fra John Lewis Money
Thanks Mandakh! We really appreciate your wonderful feedback! ^David
It was relatively quick and easy to…
It was relatively quick and easy to apply for a card and I was regularly kept up to date with progress until the card arrived by post. I would highly recommend getting a John Lewis Credit Card.
8. juli 2026
Svar fra John Lewis Money
Thanks Mr Harding. We're so glad to hear that applying for our card was a quick and easy process for you, and that our communication kept you well-informed. We really appreciate your loyalty and support. ^David
Svar fra John Lewis Money
Thanks very much Susan! ^David
Good customer service
Very friendly person serving us. Gave good advice on rates and options which we appreciated. If I had more time I would have got better rates if I ordered on-line which was a bit disappointing, but I did not have time to do this.
15. juli 2026
Svar fra John Lewis Money
Thanks Mrs Walker! It is great to hear our team member provided helpful advice and friendly service. We understand your disappointment regarding the online rates and appreciate you bringing this to our attention. We're always looking for ways to improve our offer. ^David
Svar fra John Lewis Money
Thanks for your loyalty Mr Clarke! ^David
Easy to order online
Easy to order online. Meeting the minimum transaction amount it was free delivery. Delivered timely and within timescale that was advised
10. juli 2026
Svar fra John Lewis Money
Thanks Mr Smith. We really appreciate your loyalty and kind words. ^David
Closing Bureaus
Good rate and easy to use website, but not happy with the denominations mainly 50 Euro notes! Luckily the bureau in my John Lewis happily changed them when I collected, but this won't happen when they are gone - very disappointed. Such lovely ladies and offer a great customer service experience not just bureau. AI has a lot to answer for!
9. juli 2026
Svar fra John Lewis Money
Thanks for your review, Jenny, and for choosing John Lewis when shopping for your Euros. I'm glad to hear we were able to swap the denominations for you & hope you have a great trip. All the best, ^Lynda.
Great Service …
I required some euros and John Lewis was offering the most competitive rate. I ordered online for click and collect and the process was easy and user friendly. Upon collection, the euro came in a sealed bag. I opened in front of the bureau cashier to ensure all correct, which it was. I then exchanged some of the larger denomination of euros for smaller note value. The bureau staff was helpful, polite and friendly.
The service from start to finish was perfect.
8. juli 2026
Svar fra John Lewis Money
Thanks for your kind words, and for taking the time to share your review. I'm delighted to hear you were happy with the service, and found our rate competitive. We appreciate that you chose John Lewis when shopping for your currency. Hope you have a great trip away! All the best, ^Lynda.
Order and arrived by post very quickly
Order and arrived by post very quickly. Great service
15. juli 2026
Svar fra John Lewis Money
Brilliant to hear, Angela. Thanks so much for your review, and for choosing John Lewis. ^Lynda.
Svar fra John Lewis Money
Great to hear you were happy with the service Kerry. We appreciate your review, and that you chose to shop for your travel money with John Lewis. All the best, ^Lynda.
Svar fra John Lewis Money
Thanks for your review, Maria. I'm delighted you were happy with the service and that you chose John Lewis when shopping for your currency. All the best, ^Lynda.
The cashier on the travel money desk…
The cashier on the travel money desk was extremely helpful. She even telephone to say my foreign currency was available for collection.
14. juli 2026
Svar fra John Lewis Money
Thanks so much for your review, and for choosing John Lewis when shopping for your travel money. I'm delighted to hear you were happy with our service. Happy travels! ^Lynda.
The staff member who served me was ver…
The staff member who served me was ver efficient and very kind.
I have used the service before and will do sgain abd strongly recommend it.
14. juli 2026
Svar fra John Lewis Money
Hi there! That's lovely to hear you were happy with the service, provided by our team. Thanks for your kind words, and for choosing John Lewis. All the best, ^Lynda.
Svar fra John Lewis Money
Hi Alan. I'm really pleased to hear you were happy with the service from our Fraud team. Customer security is of the highest importance to us. Thanks for taking the time to share your review, and for choosing John Lewis. Best regards, ^Lynda.
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