Joetoys Anmeldelser 

415
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Vis mer

Vurdert til 5 av 5 stjerner

The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Vis mer

Vurdert til 5 av 5 stjerner

I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Vis mer

Vurdert til 3 av 5 stjerner

Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Vis mer

Informasjon om virksomheten

  1. Kostymeforretning

Skrevet av virksomheten

Custom make cosplay suits, armors, and helmets


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

415 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(415)

52 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Highly recommend

After a two month wait due to American customs my order was shipped pretty quickly after inspection.Came in perfect condition, would definitely order from them again!

19. juni 2023
Vurdert til 5 av 5 stjerner

Excelente trabajo

Todo genial, la página tiene todo lo que un coleccionista debe tener en su casa. El envío sin problemas, la atención antes y después de la compra genial. En cuanto pueda vuelvo a comprarles sin duda.

28. juni 2023
Vurdert til 5 av 5 stjerner

Great Service/Product Damage

The customer service is fantastic. There was a damage in the Mark V helmet order which i had placed. But the service team was very helpful enough to replace the damaged part and guided well to make sure the product is working in full condition.
However, there were small dents on the helmet and that was little disappointing as the service team said it’s how the plate it; which shouldn’t be the case I believe.

Overall, great experience and fantastic products.

18. juni 2023
Vurdert til 4 av 5 stjerner

Great product

Great product. Some of the build quality could be a little bit tighter / more robust, but incredible value and by far the best product in its cost range.

1. juni 2023
Vurdert til 5 av 5 stjerner

Awesome mask

Awesome mask Thank you

30. april 2023
Logoen til Joetoys

Svar fra Joetoys

Hi, sorry for the problem, can you tell me more about it and how did you operate, so we can help you fix it.

Vurdert til 1 av 5 stjerner

I received an iron man helmet that was…

I received an iron man helmet that was defective almost 3 weeks ago from them. I’ve tried contacting them to get a replacement with no help. They keep telling me to put new batteries in or to try to fix it myself. Terrible customer service

13. april 2023
Logoen til Joetoys

Svar fra Joetoys

We are sorry that the helmet didn't arrive in a good condition. From our experiences, minor damages in the shipping sometimes can't be avoided, but most of them can be easily fixed . We are usually far away with our customers, so we will firstly help them fix it through emails. So if the customer can work with us to find out the problem, we can easily guide him to fix it without having it sent back at high return cost. So please understand we were providing help and we will be responsible for every defective helmet if it's surely defective.

Vurdert til 5 av 5 stjerner

some complications but good

First, i waited more than 2 months to receive the helmet. The helmet arrived all scratched, despite the fact that I paid full price and bought it as "new". moreover it was assembled really very badly, the spaces did not coincide anywhere, the mask closes badly and when the eyes are on you can see all the spaces even more. I am very sorry for this, I was expecting a beautiful helmet given the price of around 300 euros plus shipping which cost me another 50 euros. I expected the seller to meet me by sending me a partial refund or by replacing my helmet with a new one but the only thing they managed to do is get me to disassemble parts via whatsapp. Having said that I am truly very sorry and will never buy again.

UPDATE today 5 of may:
I spoke several times with the girl who assists the sales, in the end we reached a conclusion where I was refunded a part in cash, I would have preferred the replacement of the helmet because I really wanted it to be perfect, but that's okay, in the end in the end they were polite and correct.

12. april 2023
Vurdert til 5 av 5 stjerner

Doom Slayer Cosplay

Great costume build that really turned head. Not only that but Joetoys kept me updated with every bit of the process. Great service and a fantastic product!

27. februar 2023
Vurdert til 2 av 5 stjerner

Helmet doesn’t fit and it came broken

Helmet doesn’t fit and it came broken. Although they helped me fix it via email, it shouldn’t have been broken and continues to break for the price I paid. Disappointing.

4. mars 2023
Logoen til Joetoys

Svar fra Joetoys

Thank you for your feedback, and I appreciated you worked with us to fix the problem!

Vurdert til 5 av 5 stjerner

Communication was great and the mask…

Communication was great and the mask was next level. I thought that is was pretty quick shipping to Canada cosindering where it’s coming from. I got to track it the whole time. Came on my son’s birthday which was incredible. Mask is amazing. Keep up the great work.

4. mars 2023

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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