Excellent experience from start to finish! The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and mad... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me i... Vis mer
I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the re... Vis mer
Customer service was definitely a plus. Questions are quickly answered, and they are flexible about things such as shipping. The product itself is decent. Unfortunately the low cost shows. The groin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Custom make cosplay suits, armors, and helmets
Kontaktopplysninger
吴宁街道荷塘社区, 东方X002幢206室, 322100, 东阳市, Kina
- info@joetoyss.com
- joetoyss.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 55 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Outstanding customer service and amazing product quality!
Excellent experience from start to finish!
The team was very professional, responsible, and always kept me updated throughout the entire process. They responded quickly to all of my questions and made sure I knew what was happening with my order every step of the way. The shipping was on time, the packaging was secure, and the quality of the product exceeded my expectations. My Spider-Man mask looks amazing and is exactly as advertised. I would definitely recommend Joetoys to anyone looking for high-quality collectibles and outstanding customer service. I'll happily order from them again!
Product works great
Product works great! It’s as advertised and shown. Thinking about getting another one for my wife. Hoping they make the “rescue” mask from the (Iron Man Armor Mark XLIX).
A 'WOW' Gift with Great Service
Everything about the process was great. This was a father's day gift and I was concerned about it getting here on time. Customer service was excellent and calmed my fears and it got here in plenty of time and it was a hit. My son was so proud to give it and his dad's mouth literally fell open. He turned into a kid again. I wouldn't hesitate to buy again. Go birds!
Absolutely Fantastic!!!!!
The team who make these armors are truly gifted! My order came out even better than I could have imagined. Every step of the way they communicated well with me and gave me updates, and sent it to me in a timely manner considering how much work it takes to build. I cannot wait to purchase another armor very soon and would highly recommend ordering one!
⭐⭐⭐⭐⭐ Master Chief Suit is AMAZING!!!
⭐⭐⭐⭐⭐
I had a great experience with JoeToys! Their communication was excellent throughout the entire process, and they were very quick in getting my Master Chief Halo suit delivered. The material and overall quality look amazing, and the attention to detail is impressive. I can’t wait to wear it at shows and comic conventions. Highly recommended!
Joetoys provided excellent customer…
Joetoys provided excellent customer service to me three times. They keep you updated on the progress of your shipment and etc.
Decal are backwards and not hand…
Decal are backwards and not hand painted. Mask is not worth the amount. Scam
The item came broken, horrible company no communication
The item came broken, doesn’t work at all. I’ve tried contacting them and I get no answer. It was a complete waste of money.
Amazing work
Amazing work. My husband is obsessed and thank you for handling all my questions
Great product and Company
Communication was great. Helmet was stunning. Shipping does take some time but they let you know up front this. I will definitely be buying from them again.
Production and shipping was a lot longer than website states.
Website indicates a producing time of 20 days and a worldwide shipping around 1-2 week. I ordered this in Sept 2025. I didn't have the correct measurements and did get those in around Nov 2025. I did not receive this until April 2026. 3-4 items that were superglued to the costume were already "broken" off which is an easy enough fix. Paint quality looked rushed and has minor flaws (again easy fix) When I finally received the costume there is no instructions or indication on how to put on. A lot of trial and error. Maybe a quick video to be added to website for reference? I just feel that for the amount that was spent there are a few to many small issues that shouldn't be there in addition to waiting over 5 months.

Svar fra Joetoys
I absolutely love this Master Chief…
I absolutely love this Master Chief Armor. It's a beautiful fit and so much attention to detail. I'll definitely buying from Joytoys again. The only suggestions I have is you should also offer the replicas of Master Chiefs Pistol, battle rifle or even a energy sword and the needler gun like on Halo.
It took a while to come
It took a while to come. I love my Dallas Cowboys iron man helmet. I wouldn't hesitate to buy again.
Tracking was a little off initially but…
Tracking was a little off initially but it worked. Item arrived as described in less than a month. It has to come through customs in Asia so be patient.
Delivery was too long and commuication…
Delivery was too long and commuication was iffy, kept getting wrong until I put in refund. Mask look good, but doesnt all the way. and padding inside came apart on delivery.

Svar fra Joetoys
They did a great job with shipping
They did a great job with shipping. The item had a few defects but they supplied me with replacement parts for free and I got it back to working order so five stars all around! It was just two minor defaults a light went out in one of the eyes of the helmet and a bracket was weak and broke but they supply me with two of each so great job! They even provided detailed instructions on how to replace the parts very easy and helpful.
Excellent commication and very well…
Excellent commication and very well made product fast turn around too wasnt expecting so soon
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