Amazing textures and excellent customer support! The textures are stunning, and the tutorial is clear and easy to follow. I hadn’t downloaded the materials straight away and later couldn’t find t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The prompt assistance I received from Chris serves as an excellent calling card—speed, an immediate solution, and a willingness to step in if I couldn’t resolve the issue myself; it’s a great represen... Vis mer
I can’t say enough great things about Joel Grimes and his teaching. He is absolutely fantastic! I’m learning so much from his classes, and he has completely changed the way I think about photography... Vis mer
Recently I had the opportunity to sign up for another webinar of Joel Grimes on skills of how to overcome creative block and bring your ideas to life. Listening to Joel's story and his suggestions of... Vis mer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Taking the zone system to a new level
I learned about the zone system many years ago, while still doing film photography. After not having done any black and white for some time, I decided to start a new project. That's when I realized that there were many new and more technologically advanced ways of applying the zone system. The Art of Black & White Tutorial didn't disappoint. Looking forward to using many new techniques! At one point I contacted the support site and was impressed at the quick response.
Very helpful and good service
Very helpful and good service. I look forward to explore the courses. In my humble opinion good value for money.
Hi Joel
Hi Joel, new to your program, and wanted to share a complement! Starter and overall impression has been good information to have a foundation of camera and overall photography. Now I understand how F stop works / ISO, before i knew what it was for but never paid attention and photography a new hobby - I enjoy every opportunity to experiment and learn more, especially black-white pics. Your black- white pics of portraits, athletes pictures are amazing texture - depth overall (including your other works too!). I have taken portraits of wife and never understood F stop on my cell phone and Portrait images come out nice, but higher resolution 24M for me now is impressive. Will continue to view your programs and time allowed I may have. I can see you have so much photography knowledge information in your head and to be selective on points to share the insights can be challenging, and fun to see your natural reactions. So much to read, view, and learn of your practices, one step at a time and baby steps for me! I do recommend Joel's program to others.
Good information.
THIS will help me convert images to the high contrast photos I love. Joel is an excellent teacher and I will look for more of his courses.
I took the Master class Beginners…
I took the Master class Beginners course. Joel may be a fantastic photographer but as for a teacher he is all over the place. Jumping into a subject mid sentence and not completing his thoughts. I only paid$10 so I don’t feel ripped off. Maybe have a better flow and show the outline of each course to stay on topic. I’m not a teacher but it may be helpful if you get some coaching from one. Thanks for listening and good luck …
I have purchased some of Joel's courses…
I have purchased some of Joel's courses before and found them to be very helpful. Purchased two new ones earlier in the month. After having some login problems - which were quickly resolved, the courses didn't appear in my account. I have emailed four times since to advise that the courses aren't in the account but have had no response. I have requested a refund and to cancel the order but, again have not received a response.
Just-right support!
I was surprised by the speed and efficiency of their response. We didn't need to go back and forth, Chris just fixed my login issue immediately and well.
Worth it
The material available is interesting to both relative beginners and pros. I return to it time and again. Buying the material in bundles saves quite a bit.
Support is swift and efficient.
Customer Service
Had an issue (my fault) with ordering. I have never seen anyone respond so quick to an issue - these folk rock!!!
I was having an issue with a password
I was having an issue with a password, contacted help (Chris), and they resolved my issue in a day. Very efficient, effective, and pleasant. I love the products from Joel and am very pleased with the whole experience.
Resolved my issue quickly and easily
Resolved my issue quickly and easily! Great support!
Excellent Tutorials/Top-Notch Customer Service
Joel is an excellent instructor who clearly cares passionately about photography and simplifying the craft. Customer service is top-notch, quickly resolving a login/product issue that popped up!
I like the tutorials on this channel…
I like the tutorials on this channel very much and Joel helped me improving my photography. Besides that, I have to mention how fast and precise Joel and his team (Chris) are when it comes to troubleshooting concerning the tutorials on the website or other things.
Thank you very much for helping and always being kind.
Best regards from Germany
Thomas
Video problems
I had a problem seeing the videos and contacted the support team. They quickly ascertained the problem and suggested a fix. Great support.
Response from support
I first purchased my "classes" in 2017 and was time starved so didnt get much of an opportunity to sit and do them. I tried to logon again in Jan 2022, but had a password issue, appears from previous emails that they addressed it back then, did some of the masterclass but once again didnt complete. fast forward to Oct 25, couldnt get any passwords to work. contacted support again and within an hour the issue was resolved.
That's what I call lifetime support!
Thankyou
Great Photography
Joel Grimes' teaching style is relaxed and informative. The videos are well made and professional. They are easy to pause, watch and rewatch as necessary (I take notes). Customer service is prompt and helpful with any problems, should they arise. I thoroughly recommend these turorials if you want to develop your photography skills.
Immediate Response from Customer Service!
I was unable to access my account via resetting my password. I contacted customer service and they had me up and running in minutes! As an aside, Joel's tutorials are excellent and I keep coming back for more.
I had a problem
I had a problem, my username and password weee no longer recognised. I sent an email and it was resolved in a few minutes. Excellent service!
Great Service!
I had a minor problem with a coarse not showing up in my library and reached out for help.
I received a reply from Chris and my issue was sorted out right away.
Very fast response and great service.
Log in issue
I had a log in issue and Joel was very responsive to my emails for help. Got this resolved in a timely manner. I am looking forward to learning from Joel and using the presets and brushes. Thanks.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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