Received my goodies from the Red Letter night, and I was so lucky to have won a prize! Went with a Mocha disc bound folio and new disc inserts - to say I am absolutely delighted would be an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have brought many products from this beautiful family run business. Their binders are beautiful and reasonably priced. Inserts to suit yourself and undated which I love. So many colours to choose fr... Vis mer
This is my second planner from here as I treated myself to an upgrade. I now have one for family and one personal planner/diary. Easy to make it individual to you with the choice of inserts. Also have... Vis mer
Absolutely fantastic customer service from start to finish! I honestly couldn’t recommend them highly enough. I wasn’t entirely sure what I needed and had added a few things to my basket that I d... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.
Kontaktopplysninger
Storbritannia
- Info@joannesjournals.co.uk
- joannesjournals.co.uk
4,9
Enestående
545 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 87 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tartan Christmas Bundles - Red and Green
Tartan Christmas Bundles - Red and Green
Yet again more amazing products received from JJ's, the quality of these everlasting Christmas planners is outstanding and better than ever. The inserts cover every aspect of Christmas and exceed expectations. I am loyal to the brand.
14. august 2026
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Beautiful Products
Beautiful, practical products. I'm still getting organized but can't wait to start my journey of planning!!
Love everything I've purchased.
20. august 2026
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New Journals and Planner Pads company!
Fantastic new company providing quality and massive range of journals and planner pads. Ordered on Tuesday, arrived Thursday, beautifully packaged and in gift style boxes. Fabulous for Xmas presents! These are mine though…
20. august 2026
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Low quality and not worth the price
Ordered a personalised journal as a gift, came in a damaged box absolutely not up to standard for a product worth £100 or suitable for gifting. The site itself wasn’t clear on how many pages were included in each item and the vegan leather came scratched and doesn’t seem long lasting. Will be finding another business to purchase from instead.
19. august 2026
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Svar fra Joannesjournals
Hi Kiren
I hope you are well.
I have just seen your Trustpilot review and wanted to get in touch, as I was disappointed to read that there were several issues mentioned that had not previously been raised with us directly, particularly regarding the scratched journal and the page count.
The page count for each journal is always included in the product description on every product on the website. We are also always very happy to help with any questions or concerns customers may have. We pride ourselves on being responsive and providing a personal service, whether that is through our TikTok Lives, where we offer one-to-one shopping support, or through the time I personally spend helping customers by phone and message to build the perfect order.
This is why I was particularly surprised by the review, as our previous correspondence with you only mentioned that the postage box had been slightly damaged in transit. We discussed this is what the purpose of the box was, to protect the items inside which are of course the products, and offered you a complimentary box as a replacement. We have yet to receive a reply to this offer as far as I can see. At the time, you had also explained that the order was intended as a gift and that the recipient you stated would become a "repeat customer". As no damage to the journal itself was mentioned at that point, we had no reason to believe there was an issue with the product inside as it was not detailed in the many emails we have exchanged.
Could you please send us a photograph of the damage to the binder? We are concerned that, if this was previously reported to us, your message may somehow have been missed, and we would of course like the opportunity to look into this for you, as you can see, with all of our reviews, we pride ourselves in ensuring every product delivered is perfect, and if not, we rectify this very quickly for all of our customers.
Many thanks,
Emma
Absolutely love this brand
Absolutely love this brand, got my journal and a Christmas planner. Love how you can individualise your journal to you.
20. august 2026
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I love my journal
I love my journal especially with the academic calendar inserts. I work in education and it makes my life so much easier
19. august 2026
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Amazing Service
Amazing customer service as always, genuinely wouldn’t go else where for my planning and journal bits now.
In a short time of being a JJ customer, I’ve been welcomed warmly into the community by everyone including Jo, Jordan & Jay.
Thank you so much for my for my A5 pad, I appreciate you all so much 🩶
18. august 2026
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Amazing!!!
Amazing quality products. Fully customisable to my needs. Their TikTok lives bring a smile to my day with their helpful and friendly presenter Jay who goes the extra mile with showing the products. These guys are a must for anyone who loves planning
12. august 2026
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I’ve received the most beautiful…
I’ve received the most beautiful cleaning folder along with inserts for a previous binder I booked just needed the 2026/2027 calendar inserts and I’m all set to making plans and setting small cleaning schedules.
17. august 2026
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So so SO happy with the christmas…
So so SO happy with the christmas planner I ordered! The quality is amazing and the design is beautiful..so christmassy, I can't stop looking at it and showing everyone 😅 I'm a filofax fan and never bought another brand of planner until now and I'm so impressed. Thank you so much 😀
17. august 2026
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New to JJs …
Just received my first orders I placed 4 ordered over a couple of days. The quality of the products is amazing, I am really impressed. The added initials to the binders is a lovely touch I cannot wait to use them. I bought 3 binders in the hope I can split into home, life and work.
14. august 2026
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Stunning Christmas Journal
Stunning Christmas Journal. Exquisite binder with beautiful inserts/dashboards and pages. Very luxurious.
14. august 2026
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Discovered Joannes Journals the day…
Discovered Joannes Journals the day they launched Christmas! Since then in the 2 weeks I’ve placed multiple orders on TikTok and the website. The quality is brilliant! Everything you need to build planners that you will use daily all in one place. Personalised for you by you! Couldn’t recommend them enough! Staff are so friendly and helpful! No question is too big of too small.
So excited to receive my advent calendar!
1. august 2026
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Beautifully packaged
Beautifully packaged, quality workmanship, an item I’m proud to own
14. august 2026
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The item I bought was for a family…
The item I bought was for a family member as a gift she’s an accountant so I hope it helps her organise her day
3. august 2026
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Fantastic quality!
Extremely quick delivery and high quality product! Very impressed with the packaging too - will be ordering again!
13. august 2026
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Personalised service helped with…
Personalised service helped with selection of product personal for my needs
3. august 2026
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More to come
I have ordered 4 binders, 2 folios, loads of inserts. Advent calendar, Christmas journal, signed up to bi monthly subscription, also purchased the cleaning journal. All are superb quality great customer satusfaction. And next day delivery.,Emma has answered queries quick and been very helpful. Jay is a great asset to your company and has a great selling technique in the lives. This experience is helped me with changing my lifestyle and my journals are special there my time and my space. Thank you so very much
13. august 2026
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When i recieved my productive 2026/2027…
When i recieved my productive 2026/2027 journal. I was blown away by the quality. I have since organised it to my liking . Added stickers .added birthday lists , appointment etc. .
I didn't realise how much i needed joanne's journal in my life. So looking forward to the rest of the year. Thank you for this beautiful format.x
3. august 2026
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I love the amazing journals
I love the amazing journals. Its so relaxing to get all my planning out of my head and written down .
7. august 2026
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