Good to change products easily and last minute. Good easy setup. Bad: poor communication. I don’t get emails asking to update my next package, reminders, payment, shipped. Hard to communicate by phon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I did have an issue with customer service, but it was taken care of by a wonderful customer service team. The products really are top quality. Her prices are also reasonable, but her sales are one of... Vis mer
Since JLo products started, I haven't stop using them. When they have a new product, I want to try it first. I trust these products because, they are very good for sensitive skin, definitely hydrate,... Vis mer
There is no waiting time when you call them. Representatives are always polite, attentive, and helpful. The products are really good that's why I'm sticking with this brand
Informasjon om virksomheten
- Helse- og velværebutikk
- også i
- Engrossalg av skjønnhetsprodukter
- Kosmetikk
- Kosmetikkbutikk
- Kosmetikkforretning
- Leverandør av skjønnhetsprodukter
Om JLO Beauty
Skrevet av virksomheten
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- ✔ Luxurious, high-performance formulas with clinically tested ingredients
- ✔ Effortless routines designed for consistent, visible results
- ✔ Complete morning-to-night skincare rituals for face and body
- ✔ Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Kontaktopplysninger
4,3
Enestående
255 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The person I talked to on the phone was…
The person I talked to on the phone was nice and kind but really couldn’t help me
15. juli 2026
Svar fra JLO Beauty
We sincerely apologize that your recent experience with our Customer Care team did not meet your expectations. Your feedback is important to us, Sandra, and we appreciate the opportunity to improve. Please contact our Customer Care team at 1-800-704-7551, available daily from 7:00 AM–10:00 PM EST, so we can assist you directly.
I like that products because are nice…
I like that products because are nice for my face, I have 5 years more or less and I use all the steps in my face
16. juli 2026
Svar fra JLO Beauty
Thank you for sharing your wonderful feedback, Deisy! We’re so happy to hear that JLO Beauty has become a valued part of your skincare routine. We’re truly grateful for your continued support and honored to be part of your glow journey.
Easy to change your subscriptions every…
Easy to change your subscriptions every shipment. Packaging is perfect. Easy pay plan. And I love the product!! And also a Fan.
10. juni 2026
Svar fra JLO Beauty
Thank you for your wonderful feedback, Stacy! We’re so happy to hear that your JLO Beauty experience has been seamless and enjoyable. We love knowing that you appreciate the convenience of our services and are enjoying the products as part of your beauty routine. We're grateful to be part of your glow journey.
Best product I ever used
Best product I ever used. I get so many compliments on how young I look.
16. juli 2026
Svar fra JLO Beauty
Thank you so much for sharing your amazing feedback, Josephine! We’re thrilled to hear that JLO Beauty has become such a loved part of your skincare routine. It means so much to know that you’re feeling confident and enjoying the results of your beauty journey. We truly appreciate your support and hope you continue to glow with JLO Beauty!
Svar fra JLO Beauty
Thank you for sharing your lovely feedback, Susan! We’re so happy to hear that you’re enjoying your JLO Beauty experience. With consistent use, you can expect those visible benefits to keep building and your skin to continue looking its best. Thank you for choosing JLO Beauty as part of your skincare journey.
I never signed up for a subscription…
I never signed up for a subscription and they started pulling money out of my account every month. Cannot reach an actual person to fix this. Product is nice, but the auto subscription needs to stop.
1. mars 2026
Svar fra JLO Beauty
Thank you for sharing your feedback, Melissa. We’re sorry for any confusion regarding our membership program and understand your concerns about the recurring charges. The introductory offer includes future shipments unless the membership is canceled. We’d be happy to provide additional support and help review your account details. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
I love the products
I love the products, it works for me and price is good.
The packaging is nice and travel sizes are perfect.🤩
I use everyday morning and night and portions are too much still.
I’ve had to cut back monthly shipments but you’ve made that easy.
16. juli 2026
Svar fra JLO Beauty
Hi Jo, thank you so much for sharing your wonderful experience with us. We’re thrilled to hear that JLO Beauty has become a part of your daily routine. It’s great to know that our flexible subscription options have helped you personalize your deliveries to fit your needs. We truly appreciate your support and are so happy to be part of your skincare journey!
You’re very helpful on the phone and I…
You’re very helpful on the phone and I receive my moisturizer on time
30. mai 2026
Svar fra JLO Beauty
Thank you for sharing your experience, Wanda! We’re thrilled we could help! Thank you for recognizing our Customer Care team — we’re always happy to support our customers. Your kindness and loyalty truly motivate us, and we’re honored to continue this glow journey with you.
Thumbs down on Customer Service
I am actually going to cancel. You guys took unauthorized payments from my debit card & when I called to say no, they only refunded me $50 & it should have been for over $100.
Products are great! Customer Service was terrible & there was a communication gap with the CSR & they did NOT understand what I was saying or what had been done wrong.
15. april 2026
Svar fra JLO Beauty
Thank you for taking the time to share your feedback, Shellee. We’re glad to hear you’re enjoying our products, and we’re sorry for the frustration you experienced with your account and your interaction with our Customer Care team. We understand how important it is to have your concerns properly addressed, and we’d appreciate the opportunity to look into this further and assist with a resolution. Please contact our Customer Care team at 1-800-704-7551 available daily from 7:00 AM–10:00 PM EST. so we can assist you directly.
Svar fra JLO Beauty
Thank you for sharing your feedback, Ruby! We’re delighted to hear you had a positive experience with JLO Beauty. We appreciate your support and are happy to provide a seamless shopping experience for our customers. Thank you for being valued member of our community!
I love you guys products make me a lot…
I love you guys products make me a lot more beautiful
16. juli 2026
Svar fra JLO Beauty
Thank you so much for your wonderful feedback, Yolanda! We’re thrilled to hear how much you’re enjoying JLO Beauty. We’re grateful to have you as part of our skincare journey!
Products as advertised
I definitely feel like the products had an immediate impact on my skins glow and hydration. Looking forward to seeing how these work long term.
1. juli 2026
Svar fra JLO Beauty
Thank you for your glowing feedback, Leila! We’re thrilled to know you’re enjoying the beautiful benefits of JLO Beauty. Your support means so much, and we’re grateful you’ve chosen our products to be part of your skincare routine.
Svar fra JLO Beauty
We're sorry to hear that your experience was not what you expected, Ceilin. We appreciate you taking the time to share your feedback with us, and we value your thoughts, as they help us continue to improve. We would also love the opportunity to better understand your concern. Kindly contact us at 1-800-704-7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.
Blockbuster face cream & night serum…
Blockbuster face cream & night serum are my favorite! A little goes a long way with the blockbuster cream. I’ve used it for 5+ years now!
6. juli 2026
Svar fra JLO Beauty
Lauren, we appreciate your glowing feedback. We’re thrilled to know these products have become essential in your routine. Your long‑time support means so much, and we truly appreciate your trust in JLO Beauty.
I love this product
I love this product, shipping time was great and did I mention I love the products!!!
7. juli 2026
Svar fra JLO Beauty
It’s great to know your JLO Beauty product has been such a positive experience, Brandy! We truly appreciate your feedback. Thank you for choosing JLO Beauty.
Svar fra JLO Beauty
Thank you for your wonderful review, Martha! We're thrilled to hear you’re enjoying JLO Beauty and truly appreciate you taking the time to leave a review. We're grateful to have you as part of the JLO Beauty family!
Svar fra JLO Beauty
Thank you so much for sharing your feedback, Theora! We’re delighted to know you’re enjoying your experience with our product. And your support truly means a lot to us, and we’re so grateful to have you as part of our JLO Beauty family.
Svar fra JLO Beauty
Thank you for sharing your experience with us, Loretta! We’re glad to know your JLO Beauty order arrived smoothly and that everything met your expectations. Your support means a lot to us and we want to appreciate you choosing JLO Beauty.
No retinal serum, not even trial size?
I received very small sizes in the first JLO package instead of full sizes. I did not receive any help when I talked to a customer service rep so I customized the next shipment. I was disappointed that the retinal serum that I selected was not in my package. The beso balm is too much like Vasoline ointment. Ï don't believe I got a very good deal for the price I paid for the products and I will get one more shipment to make up my mind if I'll continue as a member
6. juli 2026
Svar fra JLO Beauty
Thank you for sharing your experience, Debra. We’re truly sorry to hear this, and it’s not the level of service we aim to provide.
To clarify regarding the sizes, the package you ordered was our Introductory Kit, which includes 30‑day starter sizes and comes with a membership that offers recurring deliveries, discounted pricing, and full account access through the member portal. About one month after the introductory kit, members receive a full‑size 90‑day kit.
We'd love the opportunity to help you with your concern about the products. If you have any questions or need further assistance, please contact us at 1‑800‑704‑7551 so we can help you directly.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.