I like your old website dashboard much better. The new one is too confusing and I find extremely limiting when trying to make a decision on buying a product, which in the end I end up not buying becau... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rapide facile et discret , mais j aimerais avoir les médicaments une semaine avant que le pot sois vide je le reçois la journée même est-ce possible?
Selskapet har svart
This program has been so wonderful and successful. For an introvert, the ability to do almost everything virtually is amazing. The nurse practitioners and doctors are incredibly knowledgeable and answ... Vis mer
Selskapet har svart
I would definitely still recommend Jill health aside from all these negative reviews. Yes you can tell that the company is on the newer side but this hasn’t bothered me. They provided me a weight loss... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Jill Health is Canada's first fully online telemedicine clinic built for women, connecting Canadian women with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for menopause and hormone optimization, weight management, sexual health, skin, hair loss, longevity, and allergies. Every program starts the same way: a free online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unbranded packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jill Health offers free, discreet shipping across the country.
Personalized healthcare for Canadian women.
Skrevet av virksomheten
- We're a 100% Canadian digital clinic offering personalized treatment plans for women.
- Browse our treatment options and choose the one that interests you. You’ll be asked to complete an online medical consultation, providing our medical team with the information they need to determine if the treatment is right for you.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Kontaktopplysninger
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Canada
- hello@jill.health
- jill.health
Lose weight your way.
4,1
Bra
288 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
More interested in charging monthly fees than they are with your care.
I was a patient with this company for about a year. They were more concerned with charging monthly fees than they were with actual patient care. Lab work was often hard for labs to read. Their website makes it next to impossible to follow up. You will receive lab work a refills LONG after your current prescription runs out leading to withdrawal symptoms and next refill to be ineffective. I ended up gaining weight due to this.
Go see your doctor.
1. juli 2024
Svar fra Jill Health
I'm really sorry to hear about your experience — it’s clear we didn’t meet the standard of care you deserved, and that’s not something we take lightly. Delays with lab work, difficulty navigating the platform, and gaps in prescription timing are incredibly frustrating, and I understand how much that can impact your health and trust in our service.
I’d appreciate the opportunity to look into what happened and see how we can improve from your feedback. If you're open to it, please reach out to me directly at help@jill.health — just ask for Joe. Thank you for taking the time to share this.
Was not transparent regarding billing…
Was not transparent regarding billing and then sent out prescriptions before reviewing insurance, that could not be returned.
25. mai 2024
Svar fra Jill Health
I'm really sorry to hear about your experience — it’s absolutely understandable to feel frustrated if things weren’t clearly communicated around billing and insurance. Transparency is something we take seriously, and we apologize for the confusion and inconvenience this caused.
I’d really like to look into this personally and see what we can do to make it right. Please feel free to reach out to me directly at help@jill.health — just ask for Joe. Thank you for bringing this to our attention.
Thank you for your good client service!
25. mai 2025
Svar fra Jill Health
You're very welcome, and thank you for the 5-star review! We're always happy to provide great service and appreciate your support!
Svar fra Jill Health
Thank you so much for the kind words! We're glad to be your trusted source for Latisse and are always here to help whenever you need us!
Love that I can get this product without waiting weeks to get a prescription from my doctor
My doctor has a typical 8-10 week wait to get in. I really appreciate that I am able to get a prescription without the long wait. It is easy and the team is very helpful!
25. mai 2025
Svar fra Jill Health
Thank you for the wonderful review! We're so glad we could help you skip the long wait and still get the care you need. Making things easy and accessible is what we’re all about — and we're always here when you need us!
Brutal service and follow up
No one would reply to emails and ain’t get me blood tests in time to have consistent medication. Had to quit with Jill health and switch meds with a different practitioner, very upsetting
25. mai 2024
Svar fra Jill Health
I’m really sorry to hear about your experience. It’s clear we fell short in both communication and timely care, and I completely understand how frustrating and upsetting that must have been. This isn’t the standard we aim for at Jill Health.
If you’re open to it, I’d appreciate the chance to look into what happened and see if there’s anything we can do to make it right. Please feel free to reach out to me directly at help@jill.health — just ask for Joe. Thank you for your feedback — we’re taking it seriously.
Svar fra Jill Health
Thank you for the review!
Truly deserve 5 star for the product…
Truly deserve 5 star for the product line up they have around skin, hair and supplements. The care i get from the team is also something i dont find from other online clinic.
23. mai 2024
Svar fra Jill Health
Thank you for your kind words and we look forward to continuing to support you on your wellness journey!
Slightly buggy site, great customer service
I've had some repeated issues with the software - seems like a weird bug that would loop when I would attempt to do the consultation questionnaire (it would prompt me to complete it as it is a "gatekeep" step in order to proceed to get the medication shipped, after paying) that prevented me from using the site but always got it fixed once I reached out. The last time I renewed my prescription, it was a different issue altogether. It was very difficult to get it to recognize my ID with the third party camera, which was a bit frustrating. Eventually after trying over and over again it finally worked and it was fine, but I'm hoping the next time will be a bit smoother.
In short, some technical issues, but everyone who has responded to help with the hiccups has been awesome!
29. april 2025
Svar fra Jill Health
Thanks so much for your thoughtful review and for sticking with us through the hiccups!
We really appreciate you highlighting both the challenges and the support you received. You're absolutely right—those tech bugs shouldn’t be part of the experience, and we’re actively working on making the consultation and ID verification processes smoother and more reliable for future visits.
Thanks again for your patience, and if you ever run into anything else, don’t hesitate to reach out—we're always here to help!
Satisfaite
J'ai commandé du Latisse et je suis très satisfaite. La commande est facile, la livraison est efficace.
12. mars 2025
Svar fra Jill Health
Merci beaucoup pour votre avis positif! Nous sommes ravis d’apprendre que vous êtes satisfaite de votre commande de Latisse. Nous nous efforçons de rendre le processus simple et la livraison rapide, et c’est un plaisir de savoir que cela s’est reflété dans votre expérience.
I was able to buy Latisse on-line…
I was able to buy Latisse on-line rather than having to visit an estetician just to buy it. This is much more convenient than driving to buy it. Fast, easy and will continue to buy Latisse from them
1. desember 2024
Svar fra Jill Health
Thank you so much for your kind review! We're thrilled to hear that you found the process fast, easy, and more convenient than in-person visits. Making access to products like Latisse simple and hassle-free is exactly what we aim for. We truly appreciate your trust and look forward to serving you again!
— Joe
THIS COMPANY WAS VERY EFFICIENT AND…
THIS COMPANY WAS VERY EFFICIENT AND HELPFUL. THANK YOU. COMMUNICATION WAS.EXCELLENT.
31. mars 2025
Svar fra Jill Health
Thank you so much for your kind words! We're delighted to hear that you found our team efficient and our communication excellent. We're here to support you anytime!
It took months for me to get support…
It took months for me to get support and for someone to follow up with me in my treatment. It also took very long to get refill for medications, there was almost no consistency. I would get told I’d be forwarded to the right person for my concern, but there was nothing.
22. mai 2024
Svar fra Jill Health
Hi there,
I'm truly sorry to hear about the delays and lack of follow-up you experienced. That’s not the kind of care we aim to deliver, and I completely understand how frustrating and disappointing this must have been for you.
I want to personally look into this and ensure your concerns are addressed properly. Please reach out to me directly—my name is Joe and you can contact me at help@jill.health. I’ll make it a priority to review your case and work with our team to find a solution. No forwarding you to the right person, I will personally mange the process and provide you with one point of contact in myself.
Thank you for taking the time to share your experience—we’re listening and committed to making things better.
— Joe
Jill Health Team
Efficient and Effective!
I've used Jill health for many years now (at least 4) and I have found their service to be impeccable. It has really simplified many of my prescriptions. I would recommend many times over!
21. mai 2025
Svar fra Jill Health
Thank you so much for the kind words and 5-star review! It looks like you may have meant to leave this for our friends at Felix Health, but we’re still thrilled you’re getting great care.
If I am paying a fee for you to manage…
If I am paying a fee for you to manage my prescription, I shouldn't have to follow up every time.
5. mai 2025
Svar fra Jill Health
Thank you for your feedback — I completely understand your frustration. You’re right: if you’re paying for ongoing support, you should feel confident that things are being taken care of without constant follow-up. I’d really like to look into what happened and see how we can improve your experience moving forward. Please feel free to reach out to me directly at help@jill.health and ask for Joe — I’ll personally make sure this gets the attention it deserves.
I never seem to get the orders on time…
I never seem to get the orders on time and I have plateaued for awhile and no one has tried to help me resolve that. I should be getting my next order already should be on the way and it’s not.
17. mai 2025
Svar fra Jill Health
Thank you for sharing this — I’m really sorry to hear about the delays and the lack of support during your plateau. That’s not the experience we want you to have, and I understand how frustrating it must be. I’d like to personally look into what’s going on with your order and ensure you get the help you need to get back on track. Please reach out to me directly at help@jill.health and ask for Joe — I’ll make this a priority.
From enrollment I experienced good…
From enrollment I experienced good consultation, medical review and prescription order
1. januar 2025
Svar fra Jill Health
That's great! We are happy to help you on your journey to better health.
Jill Health has consistently been…
Jill Health has consistently been helpful and reliable.
Any question is answered quickly.
5. mai 2025
Svar fra Jill Health
While it took me 6 days to respond to this review, don't hold it against us! we truly value your trust in us and look forward to continue servicing you
-The Jill Health Team
Prompt responses to inquiries and…
Prompt responses to inquiries and questions. Two day delivery to B.C. The whole process has been seamless.
16. mai 2025
Svar fra Jill Health
2 day delivery to B.C. but 6 days to respond to this wonderful review! I can be better. Thank you for choosing Jill Health and thank you for the review!
Very little communication between…
Very little communication between pharmacy Jill health directly deals and Jill health practitioner. Was unable to receive my prescription in time. When I reached out for help I was told by practitioner to make an appointment. Something I never had to do in the past.
2. mai 2025
Svar fra Jill Health
Thank you for your feedback, and I’m really sorry to hear about your experience. It’s absolutely understandable to feel frustrated when there’s a breakdown in communication, especially when it affects your ability to get your prescription on time. I’d like to personally look into this and help make things right. Please feel free to reach out to me directly at help@jill.health and ask for Joe — I’ll make sure this gets the attention it deserves.
-Joe
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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