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Besøk nettstedet

Japanesekitchensupply Anmeldelser 

7
•
TrustScore 3 av 5

3,0

Kjøkkenutstyr
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Kjøkkenutstyr
  2. også i
  3. Bestikkforhandler
  4. Husholdningsbutikk
  5. Kjøkkenforhandler
  6. Knivbutikk

Skrevet av virksomheten

Japanese Kitchen Supply is your source for authentic Japanese kitchenware, tools, and tableware — shipped worldwide. We bring the complete Japanese kitchen into one place: Japanese knives and knife sets, including the chef knife, nakiri, santoku, and sushi knife, paired with sharpening stones and whetstones to keep every blade razor-sharp. Beyond knives, our catalog covers the pieces that define Japanese cooking and dining: the tamagoyaki pan for rolled omelette, the onigiri mold for rice balls, donabe clay pots for hot pot and rice, ramen bowls, Japanese plates and bowls, cutting boards, chopsticks and chopstick rests, matcha and tea sets, sake sets, and bento boxes. Whether you're building a serious knife kit or setting a beautiful table, we help you do it one considered piece at a time. Our focus is simple: thoughtful, well-made products, honest descriptions, and genuine care after the sale. No fake urgency, no inflated claims, no pressure — we'd rather earn a customer for years than a sale for a day. Every order is backed by responsive, human support: questions about knife care, sharpening, use, or delivery are answered by a real person, usually within a day. We ship worldwide, with US customers at the heart of what we do. Trust is earned, not claimed — which is why we welcome honest reviews, the good and the not-so-good. Explore the complete Japanese kitchen at japanesekitchensupply.com.

Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

7 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(7)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse

Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

The product is junk.

The product is junk.. Came broken.. Took 30 days to get and didn't even send correct one.. Paid for SL type 99 bucks and they send me Small one for 39 bucks.. Now have to wait another 30 days trying to get a refund

2. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanesekitchensupply

Thank you for your review. We would like to clarify several points, as some of the information stated here is incorrect.

Your order was placed on September 14 and delivered on September 29, meaning the delivery took approximately 15 days, not 30 days.

You also received the size that was selected and ordered at checkout. The dimensions were clearly stated on the product page, so an incorrect size was not sent.

Regarding the item arriving damaged, we are genuinely sorry about that. Damage during transit can unfortunately occur when a parcel is not handled carefully by the carrier. Nevertheless, we take responsibility for helping our customers resolve these situations and will always offer the appropriate solution once the issue is confirmed.

We completely understand being disappointed by a damaged delivery, but we do ask that reviews accurately reflect the order details and what was actually received. We remain available to resolve the genuine issue with the damaged item properly.

Vurdert til 1 av 5 stjerner

Both bottoms came broken

Both bottoms came broken. Not happy. Won't make anymore future purchases.

***That's a lie, no refund was given. You guys just said this.

22. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanesekitchensupply

Thank you for your feedback, and we’re very sorry that both items arrived damaged.

Unfortunately, the damage occurred during transit with the carrier. As soon as we were made aware of the issue, we offered the choice of either a free replacement or a full refund, and a full refund has since been issued.

We always want to handle situations like this fairly and make sure our customers are never left paying for an item that arrived damaged. While we can’t always control how parcels are handled during shipping, we can control how we respond when something goes wrong, and we’re committed to resolving these situations quickly and professionally.

We sincerely apologize again for the inconvenience and disappointment caused, and we hope you’ll consider giving Japanese Kitchen Supply another chance in the future.

Vurdert til 1 av 5 stjerner

After receiving notice of shipment I…

After receiving notice of shipment I was sent a notification of cancellation. With no explanation.

18. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanesekitchensupply

Thank you for your review. We’d like to clarify what happened with your order, as the cancellation was not made without explanation.

Unfortunately, the item you ordered became unavailable from our U.S. stock after your order was placed. We contacted you to explain the situation and offered to import the item for you instead. However, this would have resulted in a longer delivery time.

As you understandably did not wish to wait for the extended shipping timeframe, we offered you the alternative of a full refund. You chose the refund option, and we subsequently cancelled and refunded the order accordingly.

We’re sorry that the item was unavailable and for the inconvenience this caused, but we always aim to be transparent with our customers and provide a fair solution when an unexpected stock issue occurs.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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