Japanese Melody Anmeldelser 

183
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive... Vis mer

Vurdert til 5 av 5 stjerner

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I s... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I espe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for. The item was initially out of stock which you communicated in... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Smykkeprodusent

Skrevet av virksomheten

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(183)

112 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

My piece did not arrive

My piece did not arrive. I needed it for a proposal and it got returned even though I gave the correct address. That may not be their fault, however the response time was lagging for a time sensitive issue. I hope that they improve their response time to emails.

23. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10s all around!

The process from ordering to delivery was seamless. The ring came in such wonderful and secure packaging, along with a certificate of authenticity. Wonderful experience from start to finish.

7. oktober 2026
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Svar fra Japanese Melody

Thank you for your wonderful feedback! We're delighted to hear that every detail, from ordering to the presentation of your ring, met your expectations. We believe the experience should be just as memorable as the piece itself. It means a great deal to know you appreciated those details.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Handled multiple size exchanges with…

Handled multiple size exchanges with ease. Highly recommended.

12. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanese Melody

Dear Scott,

Thank you for your patience throughout the exchanges. Finding the perfect fit sometimes takes a little extra care, and I'm glad we could make that process easier for you.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

High quality materials, stylish, and great customer service from the company

Excellent communication and customer service from the start. The piece is beautifully crafted. The balance and weight are perfect, the materials seem high quality and durable.

1. oktober 2026
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Svar fra Japanese Melody

Dear Tim,

It's wonderful to hear that you appreciate the craftsmanship, balance, and feel of your piece. These are precisely the details we pay particular attention to. Thank you for recognizing them.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Quality product.

The item is exactly as described and shown in the website photo. The bracelet is beautiful, well made and exactly what I was looking for.
The item was initially out of stock which you communicated in a timely fashion. Your customer service was excellent in working with me to get my item.

9. september 2026
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Svar fra Japanese Melody

Dear Glenn,

Thank you for your patience while your bracelet was being prepared. I'm delighted that it proved worth the wait and that you appreciated both the craftsmanship and our team's attention throughout the process.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Very pleased with purchase .....

My purchase was backordered 2 weeks and I immediately received an email asking if I was willing to wait or I would have my cash returned (I thought that was a very decent way to conduct business). I stayed the course and received updates over the 2-week period which again I thought there was great communication which is often rare. I received my piece and love it. Well put together (quality) and the clasp is excellent as it slides verses clips. Makes the clip smooth so no agitation to my wrist as some do make me itch since I have sensitive skin. Overall, extremely pleased. Thank you!

11. september 2026
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Svar fra Japanese Melody

Dear Brian,

I remember the extra time needed for your bracelet, and I'm grateful you gave us the opportunity to make it right. It's particularly rewarding to hear that the clasp is comfortable for you. Thank you for your trust and for sharing such a thoughtful review.

Warm regards,
The Japanese Melody Team

Vurdert til 1 av 5 stjerner

Worst customer service

Worst customer service. Returned it to change from a M to L. Had to pay for return shipping back and then again to me, whole process took right at 2+ weeks. Too many companies that want your order. Never again with this company.

11. september 2026
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Svar fra Japanese Melody

Dear Robert,

Thank you for sharing your experience. We understand that the additional shipping costs and time involved in your size exchange were disappointing. While our exchange terms are communicated in advance, we recognize that the overall experience matters just as much as the final product.

Your feedback is appreciated and will be taken into consideration.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Absolutely love my Sakura Ring

Absolutely love my Sakura Ring! I chose it as my wedding band for my wedding on November 13, 2026, and I couldn’t be happier with it. The design is beautiful, unique, and even better in person. I especially love the Japanese-inspired style and the purple interior—it makes the ring feel personal and different from a traditional wedding band. I’m proud that this will be the ring I wear when I marry my fiancée. Thank you, Japanese Melody! 10/10 experience and definitely worth it. 💍🌸🖤💜

10. september 2026
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Svar fra Japanese Melody

Dear Niko,

Knowing that you chose our Sakura Ring for such an important day means a great deal to us. It's a privilege to have our craftsmanship become part of your story. Wishing you and your fiancée a beautiful wedding and many wonderful years together.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Looks lovely

Looks lovely! I’ve got the wrong size— replacement is coming. The customer support is very smooth and helpful.

13. september 2026
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Svar fra Japanese Melody

Dear Dmitry,

Thank you for your kind words. We're pleased you love the ring, and we're glad we could help arrange the right size. We hope it feels just as wonderful to wear as it looks.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Absolutely stunning

Absolutely stunning. Just what I was looking for. Quality is unmatched.

12. september 2026
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Svar fra Japanese Melody

Dear Tiffany,

What a pleasure to hear that your piece was exactly what you had hoped for. We take great pride in the details of our craftsmanship, and your words mean a great deal to us.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

Bought two Bracelets so far love them ❤️

Bought two Bracelets so far love them ❤️

10. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanese Melody

Dear Almond,

It's especially rewarding to hear from someone who has chosen us more than once. Thank you for trusting us with both of your bracelets. We hope they continue to bring you pleasure for years to come.

Warm regards,
The Japanese Melody Team

Vurdert til 1 av 5 stjerner

Never received merchandise

Never received merchandise! Please refund my credit card or I will have bank cancel transaction.

6. september 2026
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Svar fra Japanese Melody

Dear Steve,

We're concerned to hear that your order has not reached you. We'd appreciate the opportunity to look into what happened and establish the status of your shipment. Please contact our support team with your order details so we can review the matter personally.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

I purchased a bracelet and I am very…

I purchased a bracelet and I am very happy with the quality. I consider this to be an ann excellent quality item, and I wasn’t sure what to expect which made it a great surprise. I’m looking at their other items and would buy again.

5. september 2026
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Svar fra Japanese Melody

Dear Henry,

It's a pleasure to hear that your bracelet exceeded your expectations. We believe good craftsmanship is best appreciated when a piece is finally in your hands. Thank you for giving us that opportunity, and we'd be delighted to welcome you back.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️ Company

The art, quality and beauty of the jewelry is impeccable. Beautiful work. Also, the communication and customer service was fantastic. Great company and my hats off….with a standing ovation 👏🏿

5. september 2026
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Svar fra Japanese Melody

Dear De'Ron,

A standing ovation is quite a compliment! Thank you for recognizing not only the craftsmanship behind our jewelry, but also the care our team puts into every customer experience. Your words are sincerely appreciated.

Warm regards,
The Japanese Melody Team

Vurdert til 2 av 5 stjerner

Poor quality- keeps coming apart

Since the bracelet arrived it keeps coming apart. I sent an email to get it resolved so I’ll update once they get back to me.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanese Melody

Dear Kiara,

Thank you for bringing this to our attention. We're disappointed to hear that your bracelet hasn't held up as expected. Every piece should meet the standards we set for Japanese Melody, and we'd like to understand what happened. Our team will be happy to review your concerns and help find a suitable resolution.

Warm regards,
The Japanese Melody Team

Vurdert til 5 av 5 stjerner

The quality of the product

The quality of the product, reasonable pricing / shipping times, and 1st rate customer service deserve 5*

28. august 2026
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Svar fra Japanese Melody

Dear Ted,

Thank you for recognizing the care we put into both our pieces and the service surrounding them. It's a pleasure to know that your experience with Japanese Melody was a positive one.

Warm regards,
The Japanese Melody Team

Vurdert til 4 av 5 stjerner

Bracelet did not fit

Bracelet did not fit, hopefully return goes well with shipping larger size

25. august 2026
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Svar fra Japanese Melody

Hi Mike, we’re sorry the first size wasn’t the right fit. Our team will take care of your exchange and ensure the larger bracelet is sent promptly.

— Japanese Melody

Vurdert til 2 av 5 stjerner

Attractive But Clasp Was Too Small

The bracelet was attractive but the clasp was very small and not manageable for me as a man with large hands. I even bought a tool to try to assist but could not do it with that, either. I have returned it and will be looking for a different bracelet that has a magnetic clasp.

22. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Japanese Melody

Hi Michael, we’re sorry the clasp wasn’t manageable for you. It was functioning as designed, and we also offer other bracelet styles with magnetic clasps. Please feel free to contact us - we’d be happy to help you find one.

— Japanese Melody

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