This company's customer service is top notch. Even though they just experienced a huge move they have kept the lines of communication wide open and let us know each step of the way when to expect our... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a box not long ago and omg totally worth it! There was so much goodies to try and definitely snacks I’ve never heard or seen before. There was a particular bag of chips that came in the box a... Vis mer
Japan Candy Box is great! We can choose from a LOT of options in their website, a lot of fun and different candies and snacks, it's awesome. But, sometimes they don't have in stock some of the foods t... Vis mer
Been getting Japan Candy Box for 6 years now. I have never had a problem getting these boxes. The only variation was during Covid when the whole world was having shipping problems, and even then they... Vis mer
Informasjon om virksomheten
- Varehus
- også i
- Hobbybutikk
Skrevet av virksomheten
Treat yourself to a box filled with fun Japanese Candy & Snacks! 🍡 FREE Shipping Worldwide!
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good service and products
love it
Absolutely love receiving these boxes every month and it brightens up my day, highly recommend for those willing to try new things!
No delivery received!
They have to numerous problems with delivery!! We still have not received our package!

Svar fra Japan Candy Box
ANGRY!
I'm so angry, I made a subscribtion for 12 month and i received the first 3 or 4 boxes, I get 1 every month.
I still haven't received my July or August box and it's the 06/09-2021 today.
I have wrote to them on facebook, mail and called them on what's app
What's app: No one takes the calls
E-mail: Still no answer
Facebook: They keep saying they are sorry, but gives me no help!
I really want some answers!

Svar fra Japan Candy Box
bad and misleading
We got this expecting to get some fun japanese candy and sadly We did not get it. First of all It takes around 2 months to arrive. Secondly It is called japan CANDY box. You should include more candy. It comes with like 3 pieces of candy and the rest is corn and rice stuff. It did not say anything about this on the site!

Svar fra Japan Candy Box
Slow shipping but solid service
This was the only candy box website that I could find that would let me purchase just one box without having to subscribe for a few months. I got my boyfriend a box for Valentine's day and while it was really late due to the pandemic, he got it in and really enjoyed it. The customer service team were helpful as they answered pretty quickly when I asked about the shipping. Once it leaves Hong Kong (snacks are still from Japan, their warehouse is just in HK) and arrives here in the states it's hard to track but they did tell me if he didn't get it that they would send me a refund. Fortunately we didn't have to do that and my Valentine's day surprise was still enjoyed even if it was a bit late. His birthday is at the at the beginning of March so I think next time I'll get two, one for Valentine's day and one for his birthday.
Total yen (Friend who lives in Japan…
Total yen (Friend who lives in Japan confirm for me)
The total was 600 YEN, never buying from these people again. The candy box price itself was $24.90 and the thing is this is a company, they can mass order stuff at cheaper rates yet they still charged 600 YEN for something that should've been worth at least 3000 YEN. This is disgusting.
Do they buy their reviews??
Do they buy their reviews? This place charged my card but didnt ship anything out until two months later when I emailed them asking about the box. The next day they told me they apologize and it’s being sent out now.
Then, a month later I ask about the tracking number and they told me shipping to the country is still cancelled!!
I’m confident they would have just kept my money had I not asked them about the status.
There are too many legitimate candy box companies to take a risk with this sketchy one...
Go to Tokyo Treat instead. They are a legitimate business.

Svar fra Japan Candy Box
En rigtig god subscription box
En rigtig god subscription box.
Jeg modtog en boks allerede 2-3 uger efter jeg bestilte den, hvilket er hurtigere end hvad jeg forventede.
Boksen sælges for en god pris og det er spændende de forskellige snacks, man får med i boksen.
I’m pretty disappointed
I’m pretty disappointed. I got the tracking for the parcel and it shows that it comes with China.
Secondly, the package came with damages as they didn’t bother to ship it in another box. The box came by itself. I’m pretty sure most of the chips are broken.

Svar fra Japan Candy Box
Japan Candy Box is amazing
Japan Candy Box is amazing. They have some real cute and tasty snacks as well as candies in very less price.
Everyone should give a try to Japanese Candy Box.
I personally loved it alooot:)
I love it so much!!!
Amazing Box <3
i have never tried japan candy box.
Looks yummy !!!
Perfect!
Got the August box. Had all sorts of delicious snacks and I loved the packaging. Would definitely recommend!
An amazing Japanese experience 😍 the…
An amazing Japanese experience 😍 the candies are delicious and the packaging is super cute and fun ❤️ Awesome team 💕
Absolutely recommend
Absolutely recommend! I’m a huge weeb. I’ve been studying Japanese for a while now and wanted to practice reading some labels! Plus, I can find goo Japanese candy anywhere around where I live. Worth a shot^^
Worth a try
Loved my July box. Can't wait to get my next boxes. The snacks were a variety of sweet, salty and spicy which is nice. Customer service is really good and they were always prompt with a reply.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







