Japan Candy Box Anmeldelser 

452
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This company's customer service is top notch. Even though they just experienced a huge move they have kept the lines of communication wide open and let us know each step of the way when to expect our... Vis mer

Vurdert til 5 av 5 stjerner

I bought a box not long ago and omg totally worth it! There was so much goodies to try and definitely snacks I’ve never heard or seen before. There was a particular bag of chips that came in the box a... Vis mer

Vurdert til 5 av 5 stjerner

Japan Candy Box is great! We can choose from a LOT of options in their website, a lot of fun and different candies and snacks, it's awesome. But, sometimes they don't have in stock some of the foods t... Vis mer

Vurdert til 5 av 5 stjerner

Been getting Japan Candy Box for 6 years now. I have never had a problem getting these boxes. The only variation was during Covid when the whole world was having shipping problems, and even then they... Vis mer

Informasjon om virksomheten

  1. Varehus
  2. også i
  3. Hobbybutikk

Skrevet av virksomheten

Treat yourself to a box filled with fun Japanese Candy & Snacks! 🍡 FREE Shipping Worldwide!


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

452 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(452)

56 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

love it

Absolutely love receiving these boxes every month and it brightens up my day, highly recommend for those willing to try new things!

17. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No delivery received!

They have to numerous problems with delivery!! We still have not received our package!

6. september 2021
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

Hi Chafari! I'm sorry to hear that! Would you be able to share your order number so we can help you with the tracking? :) We do not deliver your order and it's always handled by your local postal service.

Vurdert til 1 av 5 stjerner

ANGRY!

I'm so angry, I made a subscribtion for 12 month and i received the first 3 or 4 boxes, I get 1 every month.

I still haven't received my July or August box and it's the 06/09-2021 today.

I have wrote to them on facebook, mail and called them on what's app

What's app: No one takes the calls
E-mail: Still no answer
Facebook: They keep saying they are sorry, but gives me no help!

I really want some answers!

6. september 2021
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

Hi Abdalla! You sent us an email Tue, 7 Sep 2021 at 5:02 AM and we responded to you Tue, 7 Sep 2021 at 8:36 AM. Please check your spam folder just in case. :)

Your July box is being returned back to us undelivered. Your August box is still on its way to you according to the tracking.

Vurdert til 1 av 5 stjerner

bad and misleading

We got this expecting to get some fun japanese candy and sadly We did not get it. First of all It takes around 2 months to arrive. Secondly It is called japan CANDY box. You should include more candy. It comes with like 3 pieces of candy and the rest is corn and rice stuff. It did not say anything about this on the site!

26. juli 2021
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

Hi Caden! Sorry to hear about your experience. I was not able to find any customers with your name. Could you please share your name or order number so that I can check your order status. Thanks! :)

Vurdert til 5 av 5 stjerner

Slow shipping but solid service

This was the only candy box website that I could find that would let me purchase just one box without having to subscribe for a few months. I got my boyfriend a box for Valentine's day and while it was really late due to the pandemic, he got it in and really enjoyed it. The customer service team were helpful as they answered pretty quickly when I asked about the shipping. Once it leaves Hong Kong (snacks are still from Japan, their warehouse is just in HK) and arrives here in the states it's hard to track but they did tell me if he didn't get it that they would send me a refund. Fortunately we didn't have to do that and my Valentine's day surprise was still enjoyed even if it was a bit late. His birthday is at the at the beginning of March so I think next time I'll get two, one for Valentine's day and one for his birthday.

11. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Total yen (Friend who lives in Japan…

Total yen (Friend who lives in Japan confirm for me)
The total was 600 YEN, never buying from these people again. The candy box price itself was $24.90 and the thing is this is a company, they can mass order stuff at cheaper rates yet they still charged 600 YEN for something that should've been worth at least 3000 YEN. This is disgusting.

7. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do they buy their reviews??

Do they buy their reviews? This place charged my card but didnt ship anything out until two months later when I emailed them asking about the box. The next day they told me they apologize and it’s being sent out now.

Then, a month later I ask about the tracking number and they told me shipping to the country is still cancelled!!

I’m confident they would have just kept my money had I not asked them about the status.

There are too many legitimate candy box companies to take a risk with this sketchy one...

Go to Tokyo Treat instead. They are a legitimate business.

25. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

David Kasai, Shipping to Panama is still on pause so we have not been able not able to ship your box. The shipping situation changes daily and we always do our best to ship all orders as soon as possible. However, there are routes that are on pause due to the shipping issues caused by the pandemic. We're truly sorry we weren't able to send you a notice. But no worries, we have refunded your payment. Thank you! 🙏🏻

Vurdert til 1 av 5 stjerner

Hong Kong Candy box ?

20. januar 2021
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

Hi Arthur. We're a Japanese company and all boxes are being shipped from our Hong Kong warehouse. This is the reason we can still offer you Free Shipping worldwide while others charge 10+ USD for shipping each month. :)

Vurdert til 5 av 5 stjerner

En rigtig god subscription box

En rigtig god subscription box.
Jeg modtog en boks allerede 2-3 uger efter jeg bestilte den, hvilket er hurtigere end hvad jeg forventede.
Boksen sælges for en god pris og det er spændende de forskellige snacks, man får med i boksen.

29. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I’m pretty disappointed

I’m pretty disappointed. I got the tracking for the parcel and it shows that it comes with China.

Secondly, the package came with damages as they didn’t bother to ship it in another box. The box came by itself. I’m pretty sure most of the chips are broken.

14. desember 2020
Anmeldelse skrevet uten oppfordring
Logoen til Japan Candy Box

Svar fra Japan Candy Box

Hi Bon! Sorry to hear about your experience. We ship all boxes from our Hong Kong warehouse. If any of the items were damaged please send us an email and we will gladly replace them. Unfortunately it sometimes happens that the boxes get treated badly by the local postal service but luckily that is very rare. :)

Vurdert til 5 av 5 stjerner

Japan Candy Box is amazing

Japan Candy Box is amazing. They have some real cute and tasty snacks as well as candies in very less price.
Everyone should give a try to Japanese Candy Box.
I personally loved it alooot:)

20. oktober 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect!

Got the August box. Had all sorts of delicious snacks and I loved the packaging. Would definitely recommend!

28. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Absolutely recommend

Absolutely recommend! I’m a huge weeb. I’ve been studying Japanese for a while now and wanted to practice reading some labels! Plus, I can find goo Japanese candy anywhere around where I live. Worth a shot^^

25. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Worth a try

Loved my July box. Can't wait to get my next boxes. The snacks were a variety of sweet, salty and spicy which is nice. Customer service is really good and they were always prompt with a reply.

25. september 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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