Isla Silver made me a beautiful ring from their range but with a swap of a gemstone. The ring arrived today and wow, it’s absolutely beautiful and fits so well! Thank you so much, I love it, it’s beau... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Beautifully made and presented. Really quick service .I have ordered from isla silver many times and never had any problems - a quality company.
Seems like a legit company. No problem with ordering, etc. However, the silver bracelet less than solid, silver seemed pliable and skimpy, and the stones in the bracelet were beyond tiny. Edit: R... Vis mer
Selskapet har svart
Customer service was excellent! I didn’t know what size of ring would be best given the width of the band. Excellent advice given. Unfortunately, whilst the ring fit fine I prefer to wear jewellery l... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Handcrafted sterling silver jewellery inspired by the beauty found in nature.
Kontaktopplysninger
Storbritannia
- admin@islasilver.com
- islasilver.com
4,7
Enestående
228 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent elegant design
Excellent elegant design. Beautifully packaged. Helpful customer service.
13. august 2024
Svar fra Isla Silver
Thank you Sarah, so pleased to hear you were happy with your jewellery!
Nice looking Silver ring
Nice looking Silver ring , my wife was very pleased with her present 🎁
31. juli 2024
Svar fra Isla Silver
Thank you so much Jason, so pleased to hear you were pleased with your ring!
Beautiful handcrafted earrings
Beautiful handcrafted earrings. Fast and efficient service. Would definitely recommend.
8. august 2024
Svar fra Isla Silver
Thank you so much Sarah, so lovely to hear you're pleased with your earrings!
Website was easy to use
Website was easy to use. Jewellery arrived promptly and nicely packaged without being wasteful. Very pleased with items - have a matching set having bought a ring earlier this summer. My only suggestion would be to maybe offer a bracelet in a smaller size? I have large hands, arthritis, but small wrists.
Wouldn’t hesitate to buy more in the future.
15. juli 2024
Svar fra Isla Silver
Hi Deborah,
Thank you for your review, we're so pleased you're happy with your jewellery and had a good experience with our website. We really appreciate your feedback, and are planning to expand our range of bangle sizes over the coming months to provide smaller and larger sizes as well.
Many thanks
Isla Silver Team
The jewelry is absolutely beautiful and…
The jewelry is absolutely beautiful and well crafted.
19. juli 2024
Svar fra Isla Silver
Thanks Piper!
Ruby and opal ring
My daughter Isla is thrilled with her ring I got her for her birthday especially because it has hers and mine birthstone.
It's very pretty and arrived very quickly
19. juli 2024
Svar fra Isla Silver
So pleased to hear you're daughter loved her new ring! Thank you for the review!
Georgeous Earings
Georgeous Earings - Wife loved them, send very fast so bonus brownie points for me for giving her present on time !
5. juli 2024
Svar fra Isla Silver
So pleased to hear it. Thanks Colin!
Beautiful jewellery,I was very pleased…
Beautiful jewellery,I was very pleased with my bracelet I ordered and will definitely be ordering more.very prompt delivery.
12. juli 2024
Svar fra Isla Silver
Hi Jayne,
Thank you for your kind words, we're so pleased to hear you had such a positive experience. Please reach out to us if there are any questions you have in the future.
Beautiful ring
Absolutely beautiful piece of jewellery, didn't have my size messaged to see if they could make a ring to fit, made & arrived within 3 day, over the moon with it
9. juli 2024
Svar fra Isla Silver
Hi Valerie, Thanks so much for your review. So pleased to hear we could help unite you with the perfect fit!
Sent wrong item
1. juli 2024
Svar fra Isla Silver
Hi Sue,
As mentioned in our email response last week, we immediately took action to correct this mistake by fixing the technical issue with our inventory system as well as replied to you within 20 minutes of your report with a plan to get your original ring out to you. We also provided a discount and offered to reimburse your postage as part of our commitment to resolving this for you.
It's disappointing to hear that you're still dissatisfied, especially since we've been actively working to address your concern. Please check your email for our previous communication, and we would appreciate it if you could respond so we can ensure everything is resolved to your satisfaction.
Beautiful
As always, a beautifully crafted piece of jewellery. I love all the pieces and have built up some lovely sets.
17. juni 2024
Svar fra Isla Silver
Thanks for all your ongoing support Anita! So pleased to hear you're happy with your latest piece.
Beautiful and well crafted
Beautiful and well crafted. Exactly as advertised. Easy to navigate the site and order prducts. Quick delivery. Picked it for my wife and a bonus; she loved the design! Thank you! Will be ordering again!
13. juni 2024
Svar fra Isla Silver
Hi Colin, thank you so much for taking the time for such a wonderful review. So pleased to hear you're wife is happy with her present!
Lovely item design and beautiful piece…
Lovely item design and beautiful piece of jewellery
21. juni 2024
Svar fra Isla Silver
Thank you!
Dealt with a problem with my order very…
Dealt with a problem with my order very efficiently and processed a refund quickly. The actual silver work on the earrings was very nice and as shown but not so sure that the sales pictures were a true representation of what you actually get in terms of the stones/gem part of the order. Even when the replacement item was handpicked by the shop the colours were not as vibrant as shown on the sales site.
17. juni 2024
I had not bought anything from this…
I had not bought anything from this business before, but what I ordered online turned out to be exactly as I had hoped and beautifully crafted, it made a lovely birthday present for my daughter.
12. juni 2024
Svar fra Isla Silver
Thank you Elizabeth for you kind words! So pleased you're happy with the jewellery.
Beautiful jewellery
Beautiful jewellery. Arrived promptly. I will definitely be purchasing again.
10. juni 2024
Svar fra Isla Silver
Thank you Julia!
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