One of the worst retail / online buying experiences I’ve ever had. From outright lies, to empty promises, missing a safari trip photography due to not having our camera and nearly receiving our camera... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a Canon R7, body only. The cam came boxed and brand new. All accessories included, no hassles. I wasn't able to make contact via phone call, but did receive prompt e-mail response. Parcel was... Vis mer
Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the... Vis mer
Best price I could find for the camera I bought. Item received right on schedule. I was able to contact their customer support and confirm delivery times without any issues. Will definitely look here... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
Kontaktopplysninger
HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, Sør-Afrika
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great result
While I was sceptical and concerned ordering online from smaller provider, the result was fantastic.
Price was considerably lower by 20%, updates were very good , delivery was within 2 weeks.
Cant believe the result. In fact this is the first time "something to good to be true" was exactly as advertised.
I received my product very quickly
I received my product very quickly, although communication was a problem
Thank you for great service and product.
I had an excellent experience purchasing a camera. As soon as they opened after the festive season, I received an email update from Thebe about my order and when it was shipped. I received my new camera the day after. Everything is perfect, and it is sealed in its box. I did my research before buying, and the prices are unbeatable, too.
Promised delivery dates were kept
Promised delivery dates were kept. Efficient service and communication great. Really competitive pricing.
Affordable and reliable
I got a good price on my Samsung phone. I received my phone in time and packaged securely.
Parcel was delivered earlier than the…
Parcel was delivered earlier than the expected date, love it
Everything as advertised
Everything went well. The good were delivered timeously in good condition. What more do you want.
Very helpfull over the phone
Very helpfull over the phone, I think a tracking system will be great, so we can see when package leaves your warehouse.
When I ordered
When I ordered, the item was in stock with a 5-7 day shipment period. To my surprise, the item had to be ordered and took a long time to arrive. Also, at some point noone was responding to the questions that I was asking regarding delayed delivery.
Great product at a competitive price…
Great product at a competitive price and effective communication from the sales team.
What a perfect xmas gift
Always keep the client informed
I am extremely satisfied with the product that I have purchased. It was decently priced. There was quite a delay in the delivery of the item (order was confirmed on 28/11 and I only received it on 13/12). I wouldn't have mind the delay if I was regularly updated on the obstacles in the process.
Communication was a major issue
Communication was a major issue. I never knew where my package was, when it would arrive, if they received my payment, or even if this website was a scam. I eventually received my package five days after they said it would be delivered. Overall, this was a terrible shopping experience, and I will not be using them again for future purchases.

Svar fra iRobust Tech
Purchase of Nikon P950
Overall good, was kept informed of the delivery process. Only problem was communication. The phone line was always busy, could not talk to them. Of my emails their was only one reply. Stll waiting for reply on last one asking for copy of invoice.
No communication
I placed and paid for my order the 2de of Dec, as of date have not received anything ( 10 days later ). I've mailed a few time, no response, I phoned, can't get a person on the line. I have asked them to cancel the order and refund me as I'm leaving the country the Friday, no response, terrible horrific service. ( no service )

Svar fra iRobust Tech
IRobust Tech - R14000 purchase. Not received after 8 days. No Service. No Response
First time I bought an item from this place. Ordered and paid on 2 Dec 2024. Didn't hear anything from them until I called on 9 Dec. They promised shipment on 10 Dec. No shipment notification on 10 Dec and no one answers emails or answers the phone. I really hope to get my item this week. But I will not recommend this supplier at all.
Update: They actually did deliver my item on 11 Dec. However the fact that they were unreachable and didn't answer emails or chats did make it a negative experience. They've acknowledged their shortcomings on my public reviews but still never responded to my emails.
It all worked out so perhaps I'll give them another chance next time.

Svar fra iRobust Tech
Thank you Thebe for assisting me
Thank you Thebe for assisting me, I had some frustrations but you really tried to assist in a professional matter. My parcel is on the way and I really cant wait. Thank you. If they upgrade the way of communication and indicate properly the waiting period then I believe you will get more 5 stars
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







